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Health Care Quality Exam Questions and Answers
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Health Care Quality Exam Questions andAnswers
What iiis iiQuality iiin iiHealthcare? ii- iiAnswers ii-Application iiof iimedical iiscience iiand
iitechnology iiin iia iiway iithat iimaximizes iiits iibenefits iito iihealth iiwithout iicorrespondingly
iiincreasing iiits iirisks. iiThe iidegree iiof iiquality iiis, iitherefore, iithe iiextent iito iiwhich iithe
iicare iiprovided iiis iiexpected iito iiachieve iithe iimost iifavorable iibalance iiof iirisks iiand
iibenefits
Avedis iidonabedian, ii1982
Quality iiof iicare iishould iibe iidefined iiin iilight iiof iiboth iitechnical iistandards iiand iipatients
iiexpectations
E.g. iievidence iibased iicare iiand iipatient iicentered iicare
Proper iiperformance ii(according iito iistandards) iiof iiinterventions iithat iiare iiknown iito iibe
iisafe, iithat iiare iiaffordable iito iithe iisociety iiin iiquestion, iiand iithat iihave iithe iiability iito
iiproduce iian iiimpact iion iimortality, iimorbidity, iidisability, iiand iimalnutrition
Roemer iiand iiaguilar, iiWHO, ii1983
The iidegree iito iiwhich iihealth iiservices iifor iiindividuals iiand iipopulations iiincrease iithe
iilikelihood iiof iidesired iihealth iioutcomes iiand iiare iiconsistent iiwith iicurrent iiprofessional
iiknowledge ii- iiIOM
Doing iithe iiright iithing, iiright iiaway
What, iihow, iiand iiwhen
Attributes iiof iiHealth iiCare iiQuality ii- iiAnswers ii-1. iiincreases iithe iiprobability iiof iipositive
iioutcomes ii
2. iidecreases iithe iiprobability iiof iinegative iioutcomes ii
3. iicorresponds iiwith iicurrent iimedical iiknowledge ii
4. iioffers iipatients iiwith iiwhat iithey iiwant ii
5. iiand iiprovides iithem iiwith iiwhat iithey iineed
Dimensions iiof iiQuality ii- iiAnswers ii-Technical iiperformance
Access iito iiservices
Efficiency iiof iiservice iidelivery
Interpersonal
Continuity iiof iiservices
Safety
Physical iiinfrastructure iiand iicomfort
Choice
Public iiHealth: iiperspective iion iihealthcare iiquality ii- iiAnswers ii-Life iiexpectancy
, Mortality iirates
Epidemiologic iimeasures
Populations
Policy
Medical iiCare: iiperspective iion iihealthcare iiquality ii- iiAnswers ii-Clinical iicare
Patient-centeredness
Quality iiof iilife
Satisfaction
Care iidelivery iisystem
Units
Institute iiof iiMedicine: iiCommittee iion iithe iiQuality iiof iiHealthCare iiin iiAmerica ii-
iiAnswers ii-Appointed iiin ii1998 iito iiidentify iistrategies iifor iiachieving iia iisubstaintial
iiimprovement iiin iiquality iiof iicare iidelivered iiin iiUS
1996: iiIOM iiRoundtable
Urgent iineed iito iiimprove iihealth iicare iiquality
1999: iiTo iiErr iiis iiHuman
Focus iion iisafety
2001: iicrossing iithe iiquality iichasm
How iithe iihealthcare iisystem iican iibe iidesigned iito iiinnovate iiand iiimprove iicare
To iiErr iiis iiHuman: iiBuilding iia iiSafer iiHealth iiSystem ii- iiAnswers ii-44,000-98,000
iipeople iidie iiin iihospitals iieach iiyear iias iia iiresult iiof iimedical iierrors iithat iicould iihave
iibeen iiprevented
Preventable iimedical iierrors iiin iihospitals iiexceed iiattributable iideaths iito iiduch iifeared
iithreats iias iimotor-vehicle iiwrecks, iibreast iicancer, iiAIDS
What iithe iiIOM iisaid ii... ii- iiAnswers ii-The iipatient iisafety iiproblem iiis iilarge
It iiusually iiisn't iithe iifault iiof iihealth iicare iiworkers
Most iipatient iiinjuries iiare iidue iito iisystem iifailures
"The iiamerican iihealth iicare iidelivery iisystem iiis iiin iineed iiof iifundamental iichange. iiThe
iicurrent iicare iisystems iicannot iido iithe iijob. iiTrying iiharder iiwill iinot iiwork. iiChanging
iisystems iiof iicare iiwill"
Crossing iithe iiQuality iiChasm ii(2001) ii- iiAnswers ii-"Health iicare iiharms iipatients iitoo
iifrequently iiand iiroutinely iifails iito iideliver iiits iipotential iibenefits. iiBetween iithe iihealth
iicare iithat iiwe iinow iihave iiand iithe iihealth iicare iithat iiwe iicould iihave iilies iinot iijust iia
iigap, iibut iia iichasm"
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