Performance management - Answer-measures performance of HR
Performance appraisal - Answer-ongoing process of evaluating employee performance
Forced ranking methods - Answer-1. relative comparison-compares employees against each other
2. absolute comparison-conventional appraisal against gene...
MGMT 443 Exam 1 Performance
Management & Appraisal Q & A
Performance management - Answer-measures performance of HR
Performance appraisal - Answer-ongoing process of evaluating employee performance
Forced ranking methods - Answer-1. relative comparison-compares employees against
each other
2. absolute comparison-conventional appraisal against general goals
3. forced distribution-gives employees ratings, set number in each category (bell curve);
does not directly compare against each other
Graphic rating scales - Answer-manager uses a set appraisal checklist to rate employee
on numerical scale
Critical incidents method - Answer--manager records examples between evals
-works well if manager has proper training
-con: tendency to record only negative incidents
Behaviorally anchored rating scales (BARS) - Answer--combines graphic rating and
critical incident methods
-use of behaviorally-based scale to rate employee
-must be customized to every job
Narrative method - Answer--manager writes about employee performance
-cons: managers writing skills, time consuming, lack of opportunities to observe
performance
Management by objectives (MBO) - Answer--jointly set goals
-appraisal and reward directly linked to goals
traits of a good goal-setting (SMART) - Answer-Specific
Measurable
Achievable
Realistic
Time-bound
Problems with appraisals - Answer--bias
-stereotyping
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