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EMD-Q Quality Management
EMD-Q Quality Management
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EMD Assessment Questions and
Complete Solutions Graded A+
What is the patient care chain of survival? - Answer: Early access. Early CPR. Early defibrillation. Early
advanced cardiac life support. Post-cardiac arrest care.
Re: Survival Chain, What is the EMD role in Early Access? - Answer: Rapid and efficient call processing
and appropriate dispatch of resources.
Re: Survival Chain, What is the role of EMD in Early CPR? - Answer: To enable an untrained caller to
perform CPR in less than a minute, thus eliminating the gap in Pt care between system access and arrival
of EMS personnel.
Re: Survival Chain, what is the role of EMD in Early Defibrillation? - Answer: Special protocols are
available to assist the EMD in providing instructions to callers with access to AEDs.
Re: Survival Chain, What is the role of EMD in Early ACLS? - Answer: Providing responders important
patient information that enables prompt and efficient Pt care.
A milestone event in Incubation 1974 - 1983 - Answer: A paramedic gave the first recorded PAI's.
A milestone event in Infancy 1984 - 1989 - Answer: The beginning of Quality Assurance Programs
A milestone event in Coming of Age. 1990 - 2000 - Answer: ProQA released first recognised
computerised version of MPDS.
A milestone event in 2000 to present. - Answer: Developed protocols for emergency fire and Police calls.
(FPDS) (PPDS).
What is the concept of 0 - Minute Response. - Answer: The enable Pt's to receive immediate care from a
remote calltaker, prior to the arrival of responders.
, The 4 general functions of an EMD. - Answer: 1 Receive and Process Telephone Calls
2 Dispatch and Coordinate EMS Resources
3. Provide Instructions to Callers and Information to Responders.
4. Coordinate with other Public Safety Agencies.
What are the 5 roles of the EMD? - Answer: 1 Telephone Interrogation
2 Triage
3 Dispatch Allocation and Field Communication
4 Logistics Coordination
5 Resource Networking.
List the Four Basic Protocol Components of MPDS. - Answer: 1 Case Entry Protocol
2 Chief Complaint Protocols
3. Case Exit Protocol
4. Pre-Arrival Instruction Protocols.
The 4 objectives of the MPDS - Answer: 1. Safety
2. System Response
3. Patient Care
4. Information for responders.
Why is it important to ask Key Questions in the order they are written? - Answer: 1. The key questions
are ordered by priority, with safety questions in red and generally listed 1st. Questions are then
arranged in order of dispatch priority with key words in bold.
Describe 2 functions of a shunt Protocol - Answer: 1. Shunt Protocols help ensure the right protocol is
being utilised for the CC.
2. Key questions in a Shunt Protocol help help identify symptoms or situations that may necessitate the
use of other protocols.
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