MGT CAPSTONE EXAM REVIEW 1
Apobusinesspostrategypoispodefinedpoaspoapoplanpotopoachievepocompetitivepoadvantagepot
hatpoinvolvespomakingpofourpostrategicpochoices.poWhichpoofpothepofollowingpoispoNOTpoo
nepoofpothesepostrategicpochoices?po-poans-Decidingpowhichpomarketspotopotakepoover
Whichpoofpothepofollowingporepresentspoapocompany'spoprimarypopurposepothatpooftenposp
ecifiespothepobusinesspoorpobusinessespoinpowhichpothepofirmpointendspotopocompetepo-
poorpothepocustomerspoitpointendspotoposerve?po-poans-Mission
Apofunctionalpostrategypoconsistspoofpodecisionspoaboutpohowpotopogainpoandposustainpoa
dvantage,pomadepoatpothepomanagerpolevelpoforpoeachpostandalonepobusinesspounitpowith
inpoapocompany.po(T/F)po-poans-False
Whichpoofpothepofollowingpoispodefinedpoaspotheporeasonpoapofirmpowinspowithpocustomers
poorpothepovaluepopropositionpoitpoofferspotopocustomers?po-poans-Uniquepovalue
Thepo__________poexaminespothepoforcespothatpoinfluencepoindustrypoattractiveness,poin
cludingpoopportunitiespoandpothreatspothatpoexistpoinpothepoenvironment.po-poans-
Externalpoanalysis
Apo__________poadvantagepoispoanpoadvantagepoapofirmpohaspooverpoitspocompetitorspob
ypomakingpoapoproductpomorepoattractivepobypoofferingpouniquepoqualitiespoinpothepoformpo
ofpofeatures,poreliability,poandpoconveniencepothatpodistinguishespoitpofrompocompetingpop
roducts.po-poans-Differentiation
ApoSWOTpoanalysispoispoapostrategicpoplanningpomethodpousedpotopoevaluatepothepostren
gths,poweaknesses,poobjectives,poandpotheoriespoinvolvedpoinpoapobusiness.po(T/F)po-
poans-False
Dividingpouppocustomerspointopogroupspobasedpoonposimilarponeedspoorpowantspoispoknow
npoaspoa(n)po__________.po-poans-Segmentationpoanalysis
Accordingpotopothepo__________,poeachpocompanypoispoapocollectionpoofporesourcespoan
dpocompetenciespothatpoarepodeployedpotopodeliverpouniquepovalue.po-poans-Resource-
basedpomodel
Whichpoofpothepofollowingpoincludespodecisionspoaboutpohowpotopoeffectivelypoimplementp
othepobusinesspounitpostrategypowithinpofunctionalpoareaspolikepofinance,poproductpodevelo
,pment,pooperations,poinformationpotechnology,posalespoandpomarketing,poandpocustomerp
oservice?po-poans-Functionalpostrategy
Apo__________poinvolvespoactivitiespoandpostrategicpochoicespothatpoinfluencepoapofirm'sp
oabilitypotopoenterpoparticularpomarkets,podeliverpouniquepovaluepotopocustomers,poorpocre
atepobarrierspotopoimitatingpoitspoproduct.po-poans-Strategypovehicle
Whichpoofpothepofollowingporeferspotopothepotranslationpoofpoapochosenpostrategypointopoor
ganizationalpoactionposopoaspotopoeffectivelypoapplypothepoactivitiesporequiredpotopoachiev
epostrategicpogoalspoandpoobjectives?po-poans-Strategypoimplementation
__________poarepochargedpowithpoformulatingpoandpoimplementingpoapostrategypowithpot
hepoobjectivepoofpoensuringpotheposurvivalpoandposuccesspoofpoanpoorganization.po-poans-
Strategicpoleaders
Apo__________postrategypoinvolvespoapoplanpoorpopatternpoofpoactionpothatpoispoformulate
dpothroughpoapoplanningpoprocesspothatpoispothenpocarriedpooutpotopoachievepothepomissio
npoorpogoalspoofpoanpoorganization.po-poans-Deliberate
Whichpoofpothepofollowingporeferspotopoapoplanpoorpopatternpoofpoactionpothatpodevelopspoo
verpotimepoinpoanpoorganizationpodespitepoapomissionpoorpogoals?po-poans-
Emergentpostrategy
Thosepothatpohavepoaposharepoorpoanpointerestpoinpothepoactivitiespoandpoperformancepoof
poanpoorganizationpoarepoknownpoaspostakeholders.po(T/F)po-poans-True
Timingpomatterspoinpostrategy.po(T/F)po-poans-True
AccordingpotopoMintzberg,poyourpoplannedpostrategypoispomorepoimportantpothanpowhatpoy
oupoactuallypoendpouppodoing.po(T/F)po-poans-False
Greatpogenerals/CEOspothinkpoaboutpothepo______.po-poans-Whole
Apogoodpostrategypoprovidespoclearpoanswerspotopofourpokeypoquestions.poWhichpoonepoof
pothepofollowingpoispoNOTpoonepoofpothepofourpoquestions?po-poans-
Wherepowillpowepobepoaspoapocompanypoinpo10poyears?
WherepodoespoIKEApocompete?po-poans-Globalpolow-endpofurniturepomarket
Whatpoispothepodifferencepobetweenporesourcespoandpocapabilities?po-poans-
Resourcespoarepoassetspo(tangiblepoorpointangible)powhereaspocapabilitiespoarepoprocess
espoorpowayspoapocompanypousesporesourcespotowardspoanpoendpogoal
Thepoindustrypoandpogeographicpoareapothatpoapocompanypocompetespoin,poisporeferredpot
opoaspoitspo________.po-poans-Market
, ________pocanpobepobestpodefinedpoaspotheporeasonpoapofirmpowinspowithpocustomerspoo
rpothepovaluepopropositionpoitpoofferspotopocustomers,posuchpoaspoapolow-
costpoadvantagepoorpodifferentiationpoadvantage.po-poans-Uniquepovalue
GemspoCorp.poispoapoleadingpojewelrypobrandpothatpofindspoitpohardpotopomakepoaspomuch
poprofitpoaspoitspocompetitors.poInpoorderpotopoovercomepothis,pothepoemployeespoofpoGem
spoCorp.podecidepotopoworkpoharderpotopoprovidepouniquepovaluepotopocustomerspoandpoin
creasepotheposalespoofpothepocompany.poAfterpoapoyear,poitpoispoablepotopomakepomorepopr
ofitspothanpoitspocompetitors.poThisposcenariopobestpoillustratespo________.po-poans-
Competitivepoadvantage
Whichpoofpothepofollowingpoispotruepoofpocompetitivepoadvantage?po-poans-
Itporequirespoapocompanypotopoconsistentlypooutperformpoitsporivalspoinpogeneratingpoabov
e-averagepoprofits
ThepomanagementpoofpoNeptunepoInc.pocreatespoapodefinitepoplanpoofpoactionpothatpowillpo
surelypocreatepoprofitspoforpothepocompany.poItpoallocatespoandposectionalizespoitspomachi
nerypoandpopersonnel.poThepomainpoofficepoispomovedpotopoapoprimepolocationpothatpohelp
spoattractpocustomerspoandpofacilitatespocompetitivepodevelopment.poThispoplanpoofpoactio
npohelpspoNeptunepoInc.poretainpoitspocompetitivepoadvantagepoandpohaspoalsopogrowpoas
poapocompany.poWhichpoofpothepofollowingpotermspodoespothisposcenariopobestpoillustrate?
po-poans-Strategicpomanagementpoprocess
Whichpoofpothepofollowingpostatementspoispotruepoofpoexternalpoanalysis?po-poans-
Itpostudiespothepofactorspothatpoinfluencepoanpoorganization'spoappealpoandpoenvironment
SweetmeatspoInc.,poapodeli,poproducespoitspoownpograins,posuchpoaspocorn,powheat,porice,
poandpooats.poThepoemployeespocreatepodifferentpotypespoofpobreadspowithoutpohavingpoto
pobuypothepograinspofrompootherposources.poThispohaspohelpedpothemposellpotheirpobreadpo
itemspotopocustomerspoatpomuchpolowerpopricespothanpootherponeighboringpodelis.poThispo
scenariopobestpoillustratespoa(n)po________.po-poans-Costpoadvantage
LavenderpoFurniturepoestablishedpoitselfpoinpo1965poaspoaposmallpofirm.poItpowasposituated
poonpoaposmallpostretchpoofpolandpolocatedpomilespoawaypofrompothepotown.poOverpothepoy
ears,poduepotopothepohighpoqualitypoofpoitspoproducts,poitpoacquirespoenoughpoprofitspotopoo
wnpomultiplepoassets,posuchpoaspoapobiggerpoplotpoandpomachinery,porecruitpoemployeesp
oandpoestablishpoitselfpoaspoapobrand.poWhichpoofpothepofollowingpoispoanpoelementpoofpoth
epostrategicpomanagementpoprocesspothatpoLavenderpoFurniturepohaspoacquired?po-
poans-Resources
Apogrouppoofpofourpopeoplepowantspotopostartpoanpoofficeposupplypochain.poTheyporealizepo
thatpoifpotheirpocompanypohaspotopofunctionpowell,potheypomustposetpothepoprimarypoaimpof
orpowhichpothepocompanypohaspoenteredpothatpoparticularpobusiness.poThispoaimpowillpohe
lppothepocompanypofunctionpoinpoanpoorganizedpomannerpoandpoprovidepothepostaffpowithp
oapofocuspotopomeetpotheirpogoals.poWhichpoofpothepofollowingpodoespothisposcenariopodepi
ct?po-poans-Mission
Apobusinesspostrategypoispodefinedpoaspoapoplanpotopoachievepocompetitivepoadvantagepot
hatpoinvolvespomakingpofourpostrategicpochoices.poWhichpoofpothepofollowingpoispoNOTpoo
nepoofpothesepostrategicpochoices?po-poans-Decidingpowhichpomarketspotopotakepoover
Whichpoofpothepofollowingporepresentspoapocompany'spoprimarypopurposepothatpooftenposp
ecifiespothepobusinesspoorpobusinessespoinpowhichpothepofirmpointendspotopocompetepo-
poorpothepocustomerspoitpointendspotoposerve?po-poans-Mission
Apofunctionalpostrategypoconsistspoofpodecisionspoaboutpohowpotopogainpoandposustainpoa
dvantage,pomadepoatpothepomanagerpolevelpoforpoeachpostandalonepobusinesspounitpowith
inpoapocompany.po(T/F)po-poans-False
Whichpoofpothepofollowingpoispodefinedpoaspotheporeasonpoapofirmpowinspowithpocustomers
poorpothepovaluepopropositionpoitpoofferspotopocustomers?po-poans-Uniquepovalue
Thepo__________poexaminespothepoforcespothatpoinfluencepoindustrypoattractiveness,poin
cludingpoopportunitiespoandpothreatspothatpoexistpoinpothepoenvironment.po-poans-
Externalpoanalysis
Apo__________poadvantagepoispoanpoadvantagepoapofirmpohaspooverpoitspocompetitorspob
ypomakingpoapoproductpomorepoattractivepobypoofferingpouniquepoqualitiespoinpothepoformpo
ofpofeatures,poreliability,poandpoconveniencepothatpodistinguishespoitpofrompocompetingpop
roducts.po-poans-Differentiation
ApoSWOTpoanalysispoispoapostrategicpoplanningpomethodpousedpotopoevaluatepothepostren
gths,poweaknesses,poobjectives,poandpotheoriespoinvolvedpoinpoapobusiness.po(T/F)po-
poans-False
Dividingpouppocustomerspointopogroupspobasedpoonposimilarponeedspoorpowantspoispoknow
npoaspoa(n)po__________.po-poans-Segmentationpoanalysis
Accordingpotopothepo__________,poeachpocompanypoispoapocollectionpoofporesourcespoan
dpocompetenciespothatpoarepodeployedpotopodeliverpouniquepovalue.po-poans-Resource-
basedpomodel
Whichpoofpothepofollowingpoincludespodecisionspoaboutpohowpotopoeffectivelypoimplementp
othepobusinesspounitpostrategypowithinpofunctionalpoareaspolikepofinance,poproductpodevelo
,pment,pooperations,poinformationpotechnology,posalespoandpomarketing,poandpocustomerp
oservice?po-poans-Functionalpostrategy
Apo__________poinvolvespoactivitiespoandpostrategicpochoicespothatpoinfluencepoapofirm'sp
oabilitypotopoenterpoparticularpomarkets,podeliverpouniquepovaluepotopocustomers,poorpocre
atepobarrierspotopoimitatingpoitspoproduct.po-poans-Strategypovehicle
Whichpoofpothepofollowingporeferspotopothepotranslationpoofpoapochosenpostrategypointopoor
ganizationalpoactionposopoaspotopoeffectivelypoapplypothepoactivitiesporequiredpotopoachiev
epostrategicpogoalspoandpoobjectives?po-poans-Strategypoimplementation
__________poarepochargedpowithpoformulatingpoandpoimplementingpoapostrategypowithpot
hepoobjectivepoofpoensuringpotheposurvivalpoandposuccesspoofpoanpoorganization.po-poans-
Strategicpoleaders
Apo__________postrategypoinvolvespoapoplanpoorpopatternpoofpoactionpothatpoispoformulate
dpothroughpoapoplanningpoprocesspothatpoispothenpocarriedpooutpotopoachievepothepomissio
npoorpogoalspoofpoanpoorganization.po-poans-Deliberate
Whichpoofpothepofollowingporeferspotopoapoplanpoorpopatternpoofpoactionpothatpodevelopspoo
verpotimepoinpoanpoorganizationpodespitepoapomissionpoorpogoals?po-poans-
Emergentpostrategy
Thosepothatpohavepoaposharepoorpoanpointerestpoinpothepoactivitiespoandpoperformancepoof
poanpoorganizationpoarepoknownpoaspostakeholders.po(T/F)po-poans-True
Timingpomatterspoinpostrategy.po(T/F)po-poans-True
AccordingpotopoMintzberg,poyourpoplannedpostrategypoispomorepoimportantpothanpowhatpoy
oupoactuallypoendpouppodoing.po(T/F)po-poans-False
Greatpogenerals/CEOspothinkpoaboutpothepo______.po-poans-Whole
Apogoodpostrategypoprovidespoclearpoanswerspotopofourpokeypoquestions.poWhichpoonepoof
pothepofollowingpoispoNOTpoonepoofpothepofourpoquestions?po-poans-
Wherepowillpowepobepoaspoapocompanypoinpo10poyears?
WherepodoespoIKEApocompete?po-poans-Globalpolow-endpofurniturepomarket
Whatpoispothepodifferencepobetweenporesourcespoandpocapabilities?po-poans-
Resourcespoarepoassetspo(tangiblepoorpointangible)powhereaspocapabilitiespoarepoprocess
espoorpowayspoapocompanypousesporesourcespotowardspoanpoendpogoal
Thepoindustrypoandpogeographicpoareapothatpoapocompanypocompetespoin,poisporeferredpot
opoaspoitspo________.po-poans-Market
, ________pocanpobepobestpodefinedpoaspotheporeasonpoapofirmpowinspowithpocustomerspoo
rpothepovaluepopropositionpoitpoofferspotopocustomers,posuchpoaspoapolow-
costpoadvantagepoorpodifferentiationpoadvantage.po-poans-Uniquepovalue
GemspoCorp.poispoapoleadingpojewelrypobrandpothatpofindspoitpohardpotopomakepoaspomuch
poprofitpoaspoitspocompetitors.poInpoorderpotopoovercomepothis,pothepoemployeespoofpoGem
spoCorp.podecidepotopoworkpoharderpotopoprovidepouniquepovaluepotopocustomerspoandpoin
creasepotheposalespoofpothepocompany.poAfterpoapoyear,poitpoispoablepotopomakepomorepopr
ofitspothanpoitspocompetitors.poThisposcenariopobestpoillustratespo________.po-poans-
Competitivepoadvantage
Whichpoofpothepofollowingpoispotruepoofpocompetitivepoadvantage?po-poans-
Itporequirespoapocompanypotopoconsistentlypooutperformpoitsporivalspoinpogeneratingpoabov
e-averagepoprofits
ThepomanagementpoofpoNeptunepoInc.pocreatespoapodefinitepoplanpoofpoactionpothatpowillpo
surelypocreatepoprofitspoforpothepocompany.poItpoallocatespoandposectionalizespoitspomachi
nerypoandpopersonnel.poThepomainpoofficepoispomovedpotopoapoprimepolocationpothatpohelp
spoattractpocustomerspoandpofacilitatespocompetitivepodevelopment.poThispoplanpoofpoactio
npohelpspoNeptunepoInc.poretainpoitspocompetitivepoadvantagepoandpohaspoalsopogrowpoas
poapocompany.poWhichpoofpothepofollowingpotermspodoespothisposcenariopobestpoillustrate?
po-poans-Strategicpomanagementpoprocess
Whichpoofpothepofollowingpostatementspoispotruepoofpoexternalpoanalysis?po-poans-
Itpostudiespothepofactorspothatpoinfluencepoanpoorganization'spoappealpoandpoenvironment
SweetmeatspoInc.,poapodeli,poproducespoitspoownpograins,posuchpoaspocorn,powheat,porice,
poandpooats.poThepoemployeespocreatepodifferentpotypespoofpobreadspowithoutpohavingpoto
pobuypothepograinspofrompootherposources.poThispohaspohelpedpothemposellpotheirpobreadpo
itemspotopocustomerspoatpomuchpolowerpopricespothanpootherponeighboringpodelis.poThispo
scenariopobestpoillustratespoa(n)po________.po-poans-Costpoadvantage
LavenderpoFurniturepoestablishedpoitselfpoinpo1965poaspoaposmallpofirm.poItpowasposituated
poonpoaposmallpostretchpoofpolandpolocatedpomilespoawaypofrompothepotown.poOverpothepoy
ears,poduepotopothepohighpoqualitypoofpoitspoproducts,poitpoacquirespoenoughpoprofitspotopoo
wnpomultiplepoassets,posuchpoaspoapobiggerpoplotpoandpomachinery,porecruitpoemployeesp
oandpoestablishpoitselfpoaspoapobrand.poWhichpoofpothepofollowingpoispoanpoelementpoofpoth
epostrategicpomanagementpoprocesspothatpoLavenderpoFurniturepohaspoacquired?po-
poans-Resources
Apogrouppoofpofourpopeoplepowantspotopostartpoanpoofficeposupplypochain.poTheyporealizepo
thatpoifpotheirpocompanypohaspotopofunctionpowell,potheypomustposetpothepoprimarypoaimpof
orpowhichpothepocompanypohaspoenteredpothatpoparticularpobusiness.poThispoaimpowillpohe
lppothepocompanypofunctionpoinpoanpoorganizedpomannerpoandpoprovidepothepostaffpowithp
oapofocuspotopomeetpotheirpogoals.poWhichpoofpothepofollowingpodoespothisposcenariopodepi
ct?po-poans-Mission
