MIS 200 FINAL EXAM QUESTIONS AND
ANSWERS 100% CORRECT | NEW
UPDATE 2025
Organizational Information pyramid - ANSWER Bottom: *Information LEVELS*:
individual, department, enterprise
Middle: *Information FORMATS*: document, presentation, spreadsheet, database
Top: *Information GRANULARITIES*: Fine detail, Summary (reports), aggregate
(coarse) (??)
4 Primary Traits of the Value of Information - ANSWER Information Type
Information Timeliness
Information Quality
Information Governance
Information Type - ANSWER Transaction and Analytical
Transactional Information - ANSWER Encompasses all info contained in a
single business process/unit of work.
Purpose is to support daily *operational* tasks
Ex: Packing slips, receipts, tickets
Analytical Information - ANSWER Encompasses all organizational info.
Primary purpose is to support the performing of *managerial* analysis tasks
,Ex: stats, projections, trends
Information Timeliness - ANSWER Real-time info: immediate, up to date info
Real-time system: real-time info in response to requests
Information Quality - ANSWER Decisions are only as good as the quality of the
info used to make decisions
Info inconsistency: same data element has different values
info integrity issues: system produces incorrect, inconsistent, or duplicate data
High Quality info characteristics - ANSWER Accuracy
Completeness
Consistency
Uniqueness
Timeliness
4 primary sources of low quality info - ANSWER - Customer intentionally
enters inaccurate info
- Different entry standards and formats
- Operators enter abbreviated or erroneous info by accident or to save time
- 3rd party/external info contains inconsistencies, inaccuracies, and errors
, Effects of low qual info - ANSWER - inability to accurately track customers
- can't identify valuable customers
- can't identify selling opportunities
- marketing to nonexistent customer
- can't track revenue
- Can't build strong customer relationships
Benefits of high qual info - ANSWER Improve chances of good decision
that can directly impact bottom line
Information Governance - ANSWER Data governance: overall management of
the availability, usability, integrity, and security of company data. Policies and
procedures on how the info is organized/updated/maintained/accessed
Master Data Management (MDM) - ANSWER Practice of gathering data and
ensuring that it is uniform, accurate, consistent, and complete from critical
entities that are commonly integrated across organizational systems (customers,
suppliers, etc)
Data Validation - ANSWER tests and evals used to determine compliance w
data governance policies to ensure correctness of data
Database - ANSWER Maintains info about various types of objects (inventory),
events (transactions), people (employees), and places (warehouses)
ANSWERS 100% CORRECT | NEW
UPDATE 2025
Organizational Information pyramid - ANSWER Bottom: *Information LEVELS*:
individual, department, enterprise
Middle: *Information FORMATS*: document, presentation, spreadsheet, database
Top: *Information GRANULARITIES*: Fine detail, Summary (reports), aggregate
(coarse) (??)
4 Primary Traits of the Value of Information - ANSWER Information Type
Information Timeliness
Information Quality
Information Governance
Information Type - ANSWER Transaction and Analytical
Transactional Information - ANSWER Encompasses all info contained in a
single business process/unit of work.
Purpose is to support daily *operational* tasks
Ex: Packing slips, receipts, tickets
Analytical Information - ANSWER Encompasses all organizational info.
Primary purpose is to support the performing of *managerial* analysis tasks
,Ex: stats, projections, trends
Information Timeliness - ANSWER Real-time info: immediate, up to date info
Real-time system: real-time info in response to requests
Information Quality - ANSWER Decisions are only as good as the quality of the
info used to make decisions
Info inconsistency: same data element has different values
info integrity issues: system produces incorrect, inconsistent, or duplicate data
High Quality info characteristics - ANSWER Accuracy
Completeness
Consistency
Uniqueness
Timeliness
4 primary sources of low quality info - ANSWER - Customer intentionally
enters inaccurate info
- Different entry standards and formats
- Operators enter abbreviated or erroneous info by accident or to save time
- 3rd party/external info contains inconsistencies, inaccuracies, and errors
, Effects of low qual info - ANSWER - inability to accurately track customers
- can't identify valuable customers
- can't identify selling opportunities
- marketing to nonexistent customer
- can't track revenue
- Can't build strong customer relationships
Benefits of high qual info - ANSWER Improve chances of good decision
that can directly impact bottom line
Information Governance - ANSWER Data governance: overall management of
the availability, usability, integrity, and security of company data. Policies and
procedures on how the info is organized/updated/maintained/accessed
Master Data Management (MDM) - ANSWER Practice of gathering data and
ensuring that it is uniform, accurate, consistent, and complete from critical
entities that are commonly integrated across organizational systems (customers,
suppliers, etc)
Data Validation - ANSWER tests and evals used to determine compliance w
data governance policies to ensure correctness of data
Database - ANSWER Maintains info about various types of objects (inventory),
events (transactions), people (employees), and places (warehouses)
