Citrus College

1. Employee rights can be defined as the guarantees of fair treatment t hat workers expect in return for their services to an employer. *a. True b. False 2. In law, negligence is the failure to use a reasonable amount of care when such failure results in injury to another person. *a. True b. False 3. Negligent hiring occurs when an employer hires an employee who is pr one to violent behavior. *a. True b. False 4. The employment-at-will doctrine states that either employees or thei r...

1. Technology—and automation in particular—has reduced the number of jo bs that require routine tasks and little skill and has increased the nu mber of jobs that require considerable skill. *a. True b. False 2. Knowledge workers are employees whose responsibilities include only problem-solving. a. True *b. False 4. To proactively manage change, organizations should wait to see how e xternal forces impact an organization's performance, and then develop a plan to address those chan...

1. Strategic planning involves a set of procedures for making decisions about an organization’s long-term goals and strategies. *a. True b. False 2. Neil is in the process of recruiting and selecting new employees in a way that caters to the welfare of his organization's existing employe es. He is working on human resource planning (HRP). *a. True b. False 3. Strategic human resources management (SHRM) is a combination of stra tegic planning and HR planning. *a. True b. False 4. ...

20 Hours Refresher - CTEC question and answers

1. Equal employment opportunity refers to actions required of employers to correct past discrimination against minorities. a. True *b. False 2. The Equal Pay Act makes it illegal to discriminate against people in terms of the pay, employee benefits, and pension they earn based on the ir gender when they do equal work. *a. True b. False 3. Several employees filed discrimination charges against ValuTech. If they cannot get satisfaction through the EEOC, they can appeal to the c ourts fo...

1. Because a job analysis includes information about the requirements o f someone doing a job, it provides the criteria for evaluating the perf ormance of the people who do the work. *a. True b. False 2. A new position is being created in Tina's department. She has been a sked to create a statement of the different duties, tasks, and responsi bilities of the job. Tina is writing a job specification. a. True *b. False 3. Job specifications describe the duties, tasks, and responsibiliti...

1. If employees consistently achieve their productivity objectives, it might be a signal that training is needed. a. True *b. False 2. Training is oriented toward broadening employees' individual skills for future responsibilities. a. True *b. False 3. By far the greatest proportion of training is spent on rank-and-file employees and their supervisors. *a. True b. False 4. The systematic approach to training involves needs assessment, progr am design, implementation, and evaluation...

1. While the overall selection process is the responsibility of the HR department, line managers often make the final decision about hiring pe rsonnel into their unit. *a. True b. False 2. The number of steps in the selection process and their sequence will vary, not only with the organization, but also with the type and level of jobs to be filled. *a. True b. False 3. As more steps are generally required when filling positions external ly, companies often try to hire within and adver...

1. If employees consistently achieve their productivity objectives, it might be a signal that training is needed. a. True *b. False 2. Training is oriented toward broadening employees' individual skills for future responsibilities. a. True *b. False 3. By far the greatest proportion of training is spent on rank-and-file employees and their supervisors. *a. True b. False 4. The systematic approach to training involves needs assessment, progr am design, implementation, and evaluation...

1. At TrueBlue, supervisors, peers, and subordinates all provide input into an employee's performance appraisal. TrueBlue uses a 360-degree ev aluation. *a. True b. False 2. Most performance appraisals focus on long-term improvement, rather t han short-term achievements. a. True *b. False 3. The two most common purposes of performance management programs are administrative and developmental. *a. True b. False 4. The marketing department at TrueBlue is immense. The Senior Marketin ...