Telephone etiquette Guías de estudio, Notas de estudios & Resúmenes

This specialist treats medical conditions of the lungs: physiatrist, psychologist, proctologist, or pulmonologist. - pulmonologist To schedule a patient for services such as nuclear medicine scans or ultrasounds, which of the following departments should the health unit coordinator contact? Diagnostic imaging, physical medicine, clinical laboratory, or cardiovascular services - diagnostic imaging This term is the correct spelling for the illness known as inflammation of the liver. - Hepatit...

EHR Exam 2 Questions & Answers 2023/2024 Active, Inactive, and Closed are all classifications of - ANSWER-Patient health record Fax Machine - ANSWER-A device capable of encoding documents and sending them over a telephone line; a secure fax sends fax transmissions via secure email, eliminating many of a fax's security risks. No Shows - ANSWER-A patient who makes an appointment and doesn't show up or call to cancel, the term also refers to the appointment itself Double Booking - A...

NCCT Medical Assistant Practice Test 3 Questions and Answers| Verified Answers In law, what does "respondeat superior" mean? [Answer:- An employer can be held responsible for employee actions Which of these would be best placed under the heading of "medical etiquette"? [Answer:- The way you talk to a patient The best way to answer a telephone in a medical office is what? [Answer:- With the name of the office and your name New information for the patient database should ideal...

Every caller, whether emergency or non-emergency must be viewed as a ? - Customer Dealing with people over the telephone becomes a serious exchange; the object is to _______ & _______ - Protect and serve telephone etiquette - Set of skills and attitudes used when answering the phone that allows the assistant to sound alert, interested, and concerned. Flexibility - dealing with a variety of people from many different backgrounds and needs will take a lot of skill and practice Empathy - NOT...

WAPS Exam Practice Questions With Correct Answers Latest Updated Graded A+. Who was the final Medal of Honor awarded to posthumously by an enlisted man in the European theater? - SSgt Archibald Mathies Who, while assigned as a pararescue crewmember to Detachment 6, 38th Aerospace rescue and Revovery Squadron, distinguished himself by extreme valor near Cam My, Republic of Vietnam on 11 April 1966? - A1C William Pitsenbarger When rescue aircraft final arrived on 11 March 1968, who, as the G...

HCB 101 Study Guide latest updated, 2024. What does the mnemonic ABCD stand for? A- Assess B-Balance Resources C- Communicate with Others D- Do and Debrief What are the 3 colors of risk? a. Green- Little chance of serious error b. Yellow- Higher chance of serious error c. Red- Very high chance of serious error What does the "swooshing arrow" indicate? Return to good situational awareness Define Customer Someone who buys goods or services from businesses or a person who has a partic...

BQA Final Exam Review - Questions and Answers (Complete Solutions) Who is responsible for accreditation of Vet tech programs in the U.S? a. NAVTA b. State VMA c. AVMA d. State VTA What are the three things a vet tech cannot do in the veterinary hospital? a. Prescribe meds, diagnose disease, and assist during surgery b. Prescribe meds, perform surgical procedures, and provide anesthesia c. Diagnose disease, prescribe meds, and perform surgical procedure d. Provide dental prophylaxis, diagnose d...

Which of the following actions by the Medical Assistant reflects professional telephone etiquette? (select the three (3) correct answers) correct answers speaking clearly with a pleasant tone verifying the patient's full name requesting permission before placing a caller on hold The medical assistant aligns all parts of a business letter at the left margin. This is an example of which of the following letter formats? correct answers full block style Studying the image below, which of t...

BQA Final Exam Questions And Answers | 100% Verified Solutions Latest 2024/2025 (Graded A+) Who is responsible for accreditation of Vet tech programs in the U.S? a. NAVTA b. State VMA c. AVMA d. State VTA C What are the three things a vet tech cannot do in the veterinary hospital? a. Prescribe meds, diagnose disease, and assist during surgery b. Prescribe meds, perform surgical procedures, and provide anesthesia c. Diagnose disease, prescribe meds, and perform surgical procedure d. Pro...

CMAA Exam Prep Questions and Answers Latest Updated 2024/2025 (100% Verified) An implied contract in which the physician is expected to assess and treat the patient with the same amount of knowledge, skill, and judgement as another physician under the same circumstances. Physician-Patient Relationship What are the rules that must be followed under the Physician-Patient Relationship? The patient is expected to compensate the physician for all services provided. The patient is expected to adh...