Chapter 1 : Cybercrime – a worldwide threat
** Types of cybercrime **
phishing sending fraudulent e-mails that look like they are from genuine organisations to try to obtain confidential
data
pharming when users are moved to a fake website when they try to link to their bona fide website
1. What action has Microsoft taken to deal with cybercrime ?
They have their own internal investigation departement of about 65 staff, which investigates every single lead
2. How does RSA’s Internet network help banks ?
Banks use the network to share cybercrime information
3. Why are companies encouraged to keep records of cybercrimes ?
To help evaluate the threat and to provide information for law enforcement authorities
4. Which words is used for people who carry out frauds ?
fraudsters
5. What are the two different uses of the word body of Microsoft’s advice
Group of people <-> the main part
6. Give to synonyms to evaluate
to assess, to judge, to estimate
7. What is a targetand why is this verb used here ?
a target is something you aim at/ to target is used here to show how the criminals are focusing direct on a potential victim.
take on = vechten tegen, het opnemen tegen = to fight against
a cybercrook = a cybercriminal
a security deposit = waarborg
to disrupt = verstoren
to prey on customers = op klanten azen
to date = tot op vandaag
suspicious = an adjective meaning you have doubts about the honesty of someone or something
police forces = organizations of policemen and women
lead = a clue which may help to solve a crime
private detective = an investigator who does not work for the police
victims = people who suffer the effects of a crime
compile = put together information (e.g. to solve a crime)
arrests = when the police hold people they believe are criminals
prosecutions = the name for legal proceedings in a criminal court
to notify = to give information, to tell
national law enforcement body = a four- word expression meaning ‘ a country’s police force
closure = the act of closing something down
consider = think about doing something
1. Many people have been tricked by email scams – there have been victims all over the world
2. The police have made several arrests, which have resulted in successful prosecutions These people are now in prison.
3. She was a bit suspicious about the way the man on the train kept looking at her bag. Did he want to steal it ?
4. The security people had compiled a list of all emails received in the last six months.
5. He used to be a member of the biggest police forces in the country. He retired and became a private detective
6. So far, there have been absolutely no leads. The police have no idea who stole the diamonds, or even when they were
stolen
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, Engels module 3/4
1. Investigators take on the cybercrooks 5. which tracks lottery scams
a) arrest cheating emailers a) follows the progress of
b) are ready to fight cybercriminals b) prevents
2. … apparently from Microsoft… 6. and prey on their customers
a) definitely a) make customers victims
b) seeming to be b) contact customers without permission
3. The microsoft name reassured him.. 7. Microsoft has to date supported..
a) made him feel it was a genuine email a) in total
b) warned him it may be a trick b) up to now
4. He became suspicious 8. Some people have been locked away
a) thought maybe something was wrong a) moved out of their jobs
b) knew he had been cheated b) put in prison
Les 2 Replies and quotations (Commercial Correspondance)
CFR Cost and Freight : the price includes all delivery costs to Hong Kong except for insurance
FOB Free on Board : the price includes delivery costs to when the goods are on board ship at Rotterdam
C/P carriage paid : charges will be paid by the sender
C/F carriage forward : charges will be paid by the receiver
CIF Cost, Insurance and Freight
1. details / of / can / you / prices / please / me / send / your --> Can you send me your details of prices ?
2. after-sales / do / an / offer / you / service --> Do you offer an after – sales service ?
3. guaranteed / are / for / how / goods / long / the --> How long are the goods guaranteed for ?
4. Goods / can / how / delivered / soon / the / be --> How soon can the goods be delivered ?
5. terms / what / payment / your / of / are --> What are your terms of payment ?
6. can / buy / where / the / I / goods --> Where can I buy the goods
7. You / do / what / quantity / discounts / sort / offer / of --> What sort of quantity discounts do you offer ?
8. can / send / mail / please / your / by / me / you / express / catalogue--> Can you send me by mail your express catalogue ?
carriage forward condition of sale when the customer pays for the transport of the goods
incoterms internationally used term which indicates which price is being quoted to the customer
net price price which does not include additional costs such as transport or insurance
loyalty discount amount taken off the usual price of goods when they are sold to a regular customer
under separate cover in a separate envelope or parcel
gross price price which includes additional costs such as transport and insurance
quotation price for work to be done or a service to be provided.
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, Engels module 3/4
Chapter 7 : Leadership (Legal and business topics)
* Match the contrasting ideas
cautious careful, prudent
decisive being able to take difficult decisions and to act (‘daadkrachtig’)
diffident lacking belief in one’s qualities/unwilling to speak or act with confidence
a leader a person who guides or directs a group, team or organisation
a manager person who manages a business or other activity/ somebody skilled at managing
to manage to be in charge or control of the affairs of a business or to act as a manager
laid-back relaxed
ruthless showing no human feelings : without pity of forgiveness
principled acting according to moral principles
1 She doesn’t like to rush into things. She’s careful and cautious
2. He’s very good at pointing out problems with people and systems in the company. He’s often critical but this helps make
improvements
3. He’s a serious, formal person, both in the way he dresses and in his dealings with people. Everyone knows he’s the boss.
4. She has a very clear vision for the long-term future of the company, but many people think she’s too idealistic
5. He is a very ruthless man. He sacked anyone who got in his way
6. Our boss is friendly and approachable She is very easy to talk to.
7. He is very conservative He doesn’t like to try anything new now he’s running the company.
8. she’s very principled She would never approve any policies that were remotely unethical
Exercise : Match
1. To take on a) a proposal to take on responsibility for something
2. To be up to b) the job to be up to the job
3. To put forward c) criticism to put forward a proposal/ a suggestion
4. To deal with d) your resignation to deal with a problem
5. To hand in e) responsibility for something to hand in your resignation
6. To come in for f) a problem to come in for criticism
Exercise : match with above
to manage to deal with
to give to hand in
to receive to come in for
to accept to take on
to be good enough to be up to
to propose to put forward
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