HSC MISC 3400 IHI questions and Answers,100% CORRECT
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HSC MISC 3400 IHI
HSC MISC 3400 IHI questions and Answers
102
1 *
Starting with small tests of change:
Answer Submitted
Improves the likelihood of buy-in from leaders and staff
Correct Answer:
Improves the likelihood of buy-in from clinical and administrative staff members
Linking tests of change — wit...
HSC MISC 3400 IHI questions and Answers
102
1*
Starting with small tests of change:
Answer Submitted
Improves the likelihood of buy-in from leaders and staff
Correct Answer:
Improves the likelihood of buy-in from clinical and administrative staffmembers
Linking tests of change — with one test concluding and the next beginning at the
same time, but this time on a larger scale or with a different scope — allows you to
build support for your project. Each successive test is a way to demonstrate to key
stakeholders that their input has value and that the projectmay actually lead to
improvement. However, it’s not necessary to seek consensus among stakeholders
before testing changes.
Correct
You achieved 5 out of 5
2*
You are working on shortening the time it takes patients withchest pain to get to the
cardiac catheterization lab in your hospital. Your aim is to have 90 percent of
patients brought to the lab within 45 minutes of arrival to the hospital. You decide
to try a care protocol that another hospital in the areaimplemented with great
success.
After implementing the new protocol, you observe that patients are getting to the
lab more quickly than before, butnot as quickly as you had predicted. You
examine the dataand realize that there are really multiple issues delaying patients’
arrival to the catheterization lab. Specifically, the emergency department needs to
notify the lab staff in advance, but this communication rarely happens. Further,
,the schedule that the emergency department uses tocontact the lab staff
is riddled with errors.
Based on the recommendations in this lesson, what shouldyou do next?
Answer Submitted
Work on improving both the schedule and communication at the same time.
Correct Answer:
Work on improving both the schedule and communication at the same time.
You should start testing changes to both processes and run the tests concurrently.
That way you can see how all the required changes work together. Remember,
your goal is to bring knowledge into action—not todiscover the single change that
works best.
Correct
You achieved 5 out of 5
3*
Which of the following statements is true?
Answer Submitted
While not all changes lead to improvement, all improvement requires change.
Correct Answer:
While not all changes lead to improvement, all improvement requires change.
All improvement requires change — but unfortunately, not all changes lead to
improvement. It is precisely for this reason that after you test a change, you should
study the results to determine whether you’re closer to accomplishing your goal.
Correct
You achieved 5 out of 5
4*
You are working on shortening the time it takes patients withchest pain to get to the
cardiac catheterization lab in your hospital. Your aim is to have 90 percent of
patients brought
,to the lab within 45 minutes of arrival to the hospital. You decide to try a care
protocol that another hospital in the areaimplemented with great success.
The care protocol was successful at the other hospital. Whywould it be important
to test this proven change at your hospital?
Answer Submitted
Because this change may not be as effective in your hospital
Correct Answer:
Because this change may not be as effective in your setting
Changes that work in one complex system may not be as effective, or effective at
all, in another. The only way you will know for sure is to test the changes. Other
reasons to test “proven” changes are to evaluate costs, minimize resistance and
gain buy-in, and increase your own confidence thatthe change will lead to
improvement in your setting.
Correct
You achieved 5 out of 5
5*
You are working on shortening the time it takes patients withchest pain to get to the
cardiac catheterization lab in your hospital. Your aim is to have 90 percent of
patients brought to the lab within 45 minutes of arrival to the hospital. You decide
to try a care protocol that another hospital in the areaimplemented with great
success.
After several tests, you decide to try implementing a modified version of the
protocol at your institution. Which of the following might you do within the “S”
portion of your nextPDSA cycle?
Answer Submitted
Develop the final plan for the protocol implementation.
, Correct Answer:
Analyze information collected.
“S” stands for Study. In this step you review the information collected during the
“Do” step. Planning for implementation is part of the “Plan” step, and
documentation of outcomes is part of the the “Do” step. Considering how to spread
the change to another hospital is outside the scope of this PDSA cycle.
Incorrect
You achieved 0 out of 5
1
TRUE OR FALSE: You and your team should reflect on the resultsof every
change.
Answer Submitted
True
Correct Answer:
True
After testing a change, a team should address several issues, including comparing
the prediction to what actually happened, identifying unintended consequences,
and understanding the best and worst aspect of the change. This is the "study" step
of the PDSA cycle.
1
TRUE OR FALSE: You should never end a test of change beforethe planned
time.
Answer Submitted
False
Correct Answer:
False
Stop the test if it is not leading to improvement or if things are not safe. However,
muchcan be learned from a failed test of change, so be sure to study it thoroughly.
We'll talk about "study" next!
TRUE OR FALSE: When testing changes, you should be sure to
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