Technical Communications Seventh Canadian Edition by John M. Lannon - Test Bank
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Technical Communications TEST BANK
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Technical Communications TEST BANK
1) At work, writing efficiently is just as important as
a. getting to work on time.
b. producing documents that meet reader's needs and expectations.
c. the writer's technical expertise.
d. knowing where to place illustrations.
Answer: b
Diff: 2
Type: MC
Page Reference: 36
Topic: Writing...
,1) Currently, technical communicators
a. never get involved in developing products for their employers or clients
b. occasionally participate in product development
c. are involved only in writing user guides for products
d. increasingly are involved in the planning, design, test, sales, and service phases of the
product development process
Answer: d
Diff: 1
Type: MC
Page Reference: 16
Topic: PRODUCT DEVELOPMENT
LO: understand why technical writers need an expanded tool box
2) "Big Data" is defined as
a. the avalanche of data and data sources now available because of new technology
b. data that's difficult to comprehend
c. the most important pieces of information to consider when making decisions
d. data that involves very large numbers
Answer: a
Diff: 1
Type: MC
Page Reference: 12
Topic: THE ADVENT OF BIG DATA
LO: understand the challenges faced by technical writers
3) These days, technical communicators
a. increasingly specialize in different formats and types of content
b. are becoming generalists who require design skills and multimedia, not just writing
c. spending more time on video than on print formats
d. are limited to research and writing of reports, manual, and proposals
Answer: b
Diff: 3
Type: MC
Page Reference: 15
Topic: THE TECHCOMM GENERALIST
LO: understand why technical writers need an expanded tool box
4) Technical documents focus on
a. the writer's need for self-expression.
b. logical explanations of the presented data.
c. the document's appearance, especially its professional format and graphics.
d. the reader's information needs and decision-making challenges.
,Answer: d
Diff: 3
Type: MC
Page Reference: 2
Topic: TECHNICAL WRITING SERVES PRACTICAL NEEDS
LO: appreciate the nature, purpose, and range of technical writing
5) E-learning is a rapidly growing industry because
a. e-learning is cost effective
b. more and more people are turning to portable devices
c. changing work roles require constant knowledge and skill development
d. a, b, and c are all true
Answer: d
Diff: 3
Type: MC
Page Reference: 15
Topic: E-LEARNING
LO: appreciate the nature, purpose, and range of technical writing
6) In Chapter 1, "structured documents" are defined as documents that use
a. defined organizational patterns for each type of document
b. a minimum of three levels of topic headings
c. embedded coding or markup to provide structural meaning to a defined organizational
structure
d. standard headings such as "Introduction," "Discussion," and "Conclusion"
Answer: c
Diff: 3
Type: MC
Page Reference: 15
Topic: STRUCTURED DOCUMENTS
LO: understand why technical writers need an expanded tool box
, 7) Which of the following is not used to create structured documents?
a. Adobe Ideapi
b. FrameMaker
c. MS Word
d. Autotag
Answer: c
Diff: 2
Type: MC
Page Reference: 15
Topic: STRUCTURED DOCUMENTS
LO: understand why technical writers need an expanded tool box
8) Technical documents address
a. the reader's need to be engaged and entertained.
b. only the technical aspects of a topic, not the background or recommended actions.
c. the reader's need to be informed.
d. the writer's desire for self-expression.
Answer: c
Diff: 1
Type: MC
Page Reference: 2
Topic: TECHNICAL DOCUMENTS MEET THE AUDIENCE’S NEEDS
LO: appreciate the nature, purpose, and range of technical writing
9) Workplace readers read
a. most documents quickly, from beginning to end.
b. most documents slowly and carefully, from beginning to end.
c. only the parts of a document they need to be informed to make a decision.
d. only the parts they find interesting.
Answer: c
Diff: 2
Type: MC
Page Reference: 3
Topic: TECHNICAL DOCUMENTS STRIVE FOR EFFICIENCY
LO: appreciate the nature, purpose, and range of technical writing
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