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samenvatting engels

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samenvating engels, boek cambridge english for marketing

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  • 22 décembre 2023
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  • 2023/2024
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1. THE ROLE OF MARKETING

 Marketing = is more than just advertising. Good marketing must be built upon a core message that
resonates with the target consumer
 Resonates = weerklank
 Target consumer = doelgroep
 Understanding of your audience = publiek begrijpen
 Needs = nodig hebben
 Tools = gereedschap
 Digital marketing = is the promotion of brands to connect with potential customers using the internet and
other forms of digital communication
 Executive= uitvoerend
 Skills= vaardigheden
 Characteristics = karakteristieken
 Knowledge= kennis
 Marketing collateral= any printed or online material used to promote a product
 Collocations= samenstellingen
o Monitor  competitor activity
o Build  relationships with stakeholders
o Plan and implement  direct marketing activity
o Assist  in the creation and implementation of a marketing and communications plan
o Conduct  market research
o Evaluate  the success of marketing campaigns
o Liaise  with stakeholders
o Support  the marketing manager and other colleagues
o Analyse  pricing positions
o Manage  the production and distribution of marketing collateral
o Maintain and update  databases
o Organize and attent  events and exhibitions
 Induction= is designed to teach you more about your job and the organization you are going to be working
for
 Stakeholders= you have a stake in a company
o External: bank, government, customers, suppliers, competitors
o Internal: staff, employees, management
 Stakeholder power= the ability of a stakeholder to influence an organisation’s behaviour, both now and in
the future
 Key stakeholder= an organisation’s most important internal and external stakeholder
 Primary stakeholder= stakeholders who are vital to the organisation, without whom the organisation
couldn’t survive
 Secondary stakeholder= stakeholders that an organisation can survive without at the moment, to a certain
extent
 Stakeholder interest= how much attention a stakeholder pays to an organisation, how much awareness
the stakeholder has of the organisation or its activities
 Comma , Semi colon ; Colon : Full stop . Exclamation mark ! Question mark ? Apostrophe ‘ Quotes ‘ ‘
Double quotes “ “

2. THE MARKETING PLAN 1: AUDIT AND OBJECTIVES

,  Marketing strategy = how an organisation intends to achieve its marketing objectives
 Marketing plan = a written document that details the actions an organisation must take in order to achieve
its marketing objectives
 Sections of a marketing plan
o Objectives= what the organisation wants to achieve with its marketing plan
o Executive summary= a short summary or overview of the contents of the marketing plan
o Tactics= the specific marketing actions that the organisation will take in order to implement its
strategy
o Budget= how much the plan will cost to implement, how cost will be controlled
o Strategy= how the organisation plan to achieve its objectives
o Audit= where we are now, analyse internal and external factors

THE AUDIT: PESTEL

 Pestel = an acronym for a tool used to identify the external forces facing an organisation
 Political
 Economic
 Sociological
 Technological
 Environmental
 Legal
 Upward trend = become more , rise, gradually raise, increase interest
 Downward trend = downturn, become less, reduce, cut, be at an all-time low

THE AUDIT: SWOT AND THE FIVE FORCES

 Swot = a tool for evaluating both the internal and external factors, it’s a useful strategic planning tool
o Internal factors= strengths & weaknesses
o External factors= opportunities & threats
 Strenghts
 Weakenesses
 Opportunities
 Threats
 Competition, competitor, to compete, competitive
 Porters 5 forces
o Bargaining of buyers: How easy would it be for our customers to reduce how much they pay for
our products
o Bargaining of suppliers: how easy is it for our suppliers to increase the price they charge
o Competitive rivalry: how many existing competitors do we have and how influential are they
o The threat of new entrants: how easy is it for new competitors to enter the market
o The threat of substitute products or services: are there alternative products or services available
to customers which fulfil the same need

MARKETING OBJECTIVES

 SMART: this acronym is used to describe good objectives
o Specific: says exactly what needs to be achieved
o Measurable: results can be objectively evaluated
o Achievable: can be successfully completed using only the resources which you have

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