C720 PA wgu 2024 exam with complete solution
A company that produces motors uses the following check sheet:
Why would the company use this check sheet?
To create a control chart to measure the engine assembly process
To create a flow chart of the engine assembly process
To develop a sup...
C720
PA
wgu
2024
exam
with
complete
solution
A
company
that
produces
motors
uses
the
following
check
sheet:
Why
would
the
company
use
this
check
sheet?
To
create
a
control
chart
to
measure
the
engine
assembly
process
To
create
a
flow
chart
of
the
engine
assembly
process
To
develop
a
suppliers,
inputs,
process,
outputs,
customers
(SIPOC)
diagram
To
develop
a
Pareto
chart
identifying
the
root
causes
of
engine
defects
-
ANSWER-To
develop
a
Pareto
chart
identifying
the
root
causes
of
engine
defects
Which
aspect
of
quality
is
demonstrated
by
a
vehicle
that
has
a
useful
life
of
165,000
miles?
Performance
Reliability
Features
Durability
-
ANSWER-Durability
A
quality
improvement
team
is
trying
to
illustrate
to
upper
management
how
a
process
is
varying
over
time
as
measurements
are
collected.
Which
two
statistical
process
control
(SPC)
tools
should
the
team
use?
Choose
2
answers
Cause-and-effect
diagrams
Scatter
diagrams
Histograms
Run
charts
Check
sheets
Pareto
charts
Control
charts
-
ANSWER-Control
charts
Run
charts
The
CEO
of
a
service
company
wants
to
change
the
strategy
of
the
company
from
volume
sales
to
high-quality
products.
Which
philosophy
should
the
CEO
implement
to
emphasize
quality
over
volume? Shewhart's
variation
reduction
Deming's
14
points
Ohno
and
Shingo's
kaizen
Taguchi's
loss
function
-
ANSWER-Deming's
14
points
A
company
sells
garage
doors
through
a
national
retailer
and
contracts
with
local
installers
to
complete
the
installations.
The
operations
manager
is
responsible
for
completing
the
installations
in
a
14-day
period
after
the
sale.
The
company
will
be
penalized
financially
if
it
fails
to
achieve
these
objectives.
The
operations
manager's
daily
responsibilities
include
contacting
installers
to
expedite
orders
and
ensure
deadlines
are
met.
Which
two
tools
that
should
be
used
to
measure
installer
performance?
Choose
2
answers
Control
charts
to
measure
the
time
elapsed
to
completion
Fishbone
diagram
to
chart
the
method,
material,
machine,
and
manpower
Gantt
chart
to
measure
how
much
performance
has
improved
Run
charts
to
chart
output
around
the
14-day
central
tendency
-
ANSWER-Control
charts
to
measure
the
time
elapsed
to
completion
Run
charts
to
chart
output
around
the
14-day
central
tendency
Which
quality
tool
examines
patterns,
flow,
and
causes
of
variation
of
data
points
over
time?
Quality
function
deployment
Cause-and-effect
matrix
Students
t-test
Statistical
process
control
-
ANSWER-Statistical
process
control
A
vice
president
of
a
major
retailer
is
trying
to
reduce
the
wait
time
for
customers
in
the
checkout
line
by
appropriately
opening
checkout
lines.
To
do
this,
the
VP
needs
to
know
the
relationship
and
degree
of
correlation
between
monthly
customer
visits
and
area
population.
Which
tool
should
be
used
in
this
situation?
Pareto
chart
Control
chart
Scatter
plot
Histogram
-
ANSWER-Scatter
plot
Which
two
company
practices
reflect
the
guiding
principles
of
Six
Sigma?
Choose
2
answers A
company
tries
to
reduce
variation
in
the
quality
of
products
it
offers.
A
company
emphasizes
the
quality
of
suppliers
because
the
quality
of
outputs
are
determined
by
the
quality
of
inputs.
A
company
emphasizes
the
variety
of
suppliers
because
the
variety
of
outputs
are
determined
by
the
variety
of
inputs.
A
company
tries
to
reduce
the
variety
in
the
kinds
of
products
it
offers.
-
ANSWER-A
company
tries
to
reduce
variation
in
the
quality
of
products
it
offers.
A
company
emphasizes
the
quality
of
suppliers
because
the
quality
of
outputs
are
determined
by
the
quality
of
inputs.
Six
Sigma
is
adopted
by
a
manufacturing
company.
How
can
the
company
use
Six
Sigma
to
establish
quality
improvement?
There
should
be
no
more
than
3.4
defects
per
million
products
from
a
manufacturing
company
statistically.
There
should
be
no
more
than
6.8
defects
per
million
products
from
a
manufacturing
company
statistically.
There
should
be
no
more
than
15%
of
defects
per
million
products
from
a
manufacturing
company
statistically.
There
should
be
no
more
than
10%
of
defects
per
million
products
from
a
manufacturing
company
statistically.
-
ANSWER-There
should
be
no
more
than
3.4
defects
per
million
products
from
a
manufacturing
company
statistically.
A
company
makes
rulers
that
are
designed
to
be
20
cm
in
length
with
allowance
±0.1
cm.
If
the
actual
length
of
a
ruler
is
20.2
cm,
which
factor
will
the
company
use
to
judge
the
quality
of
the
length
of
the
rulers?
Performance
Features
Conformance
Serviceability
Aesthetics
-
ANSWER-Conformance
Which
quality
management
philosophy
uses
cause-and-effect
fishbone
diagrams
for
root-cause
analysis,
emphasizes
a
bottom-up
approach
to
quality,
and
considers
standardization
and
quality
control
to
move
together
in
improvement?
Six
Sigma
Goldratt's
theory
of
constraints
Deming's
14
points
for
management
Taguchi
methods
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