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Question 1
1.1 The two key purposes of T&D that are relevant to the scenario are:
Improving performance: The scenario mentions that employees who aspire to become
managers are identified to be provided with opportunities for promotion. To prepare them
for this, they will receive training and development at a management training centre to
improve their knowledge and skills in their new roles as managers. This is an example of
T&D aimed at improving the performance of employees to help them succeed in their new
roles.
Improving effective people management: The scenario also mentions that several
employees reported cases of sexual harassment in the Western Cape branch, which was
having an impact on the delivery schedules. One of the company's goals is to have a safe
working environment for all employees. To address this issue, the company decided to
send employees on a training programme on sexual harassment. This training had an
immediate impact at Makhathi because there were no more reported cases of sexual
harassment. This is an example of T&D aimed at improving effective people management
by creating a safe working environment for all employees.
Disclaimer
Extreme care has been used to create this document, however the contents are provided “as is”
without any representations or warranties, express or implied. The author assumes no liability as
a result of reliance and use of the contents of this document. This document is to be used for
comparison, research and reference purposes ONLY. No part of this document may be
reproduced, resold or transmitted in any form or by any means.
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