FBLA Intro To Business Procedure Exam Questions With Verified Solutions

FBLA Intro To Business Procedure Exam Questions With Verified Solutions ____ tests electrical components of products from all over the world for fire and electrical safety. A) U.S. Product Safety Commission B) Underwriters Laboratories C) The Association of Home Appliance Manufacturers D) Consumers Union - answerB) Underwriters Laboratories ____ is not a business source of consumer information. A) Product label B) Customer service department C) The Environmental Protection Agency D) Advertising - answerC) The Environmental Protection Agency ___ is the publication that would probably be the best source for information about how to invest money. A) Consumer Reports B) Forbes C) Newsweek D) Time - answerB) Forbes Which one of the following situations represents fraud? A) A salesperson tells you a particular cell phone is "the best". B) A salesperson tells you that a dishwasher will wash a load in around 45 minutes. C) A salesperson tells you that a car has new brakes when it really has used brakes. D) A salesperson tells you that a certain air conditioning unit is "a smart purchase". - answerC) A salesperson tells you that a car has new brakes when it really has used brakes. __ is not one of the Consumer Bill of Rights. A) The right to low prices B) The right to be heard C) The right to safety D) The right to be informed - answerA) The right to low prices Why are generic products normally less expensive than other items? A) They are heavily advertised throughout the country. B) They are sold in almost every community. C) Consumers expect uniform quality in generic products. D) They do not require advertising and fancy packaging. - answerD) They do not require advertising and fancy packaging. The ____ is a name given to a product or service to distinguish it from other similar and competitive items. A) brand B) patent C) copyright D) logo - answerA) Brand ____ are often used when a new store opens or when new products are introduced. A) Clearance sales B) End-of-year sales C) Promotional sales D) Seasonal sales - answerC) Promotional sales The ____ makes sure that medicine and cosmetic products are not harmful to consumers. A) Food and Drug Administration B) Better Business Bureau C) Consumer Product Safety Commission D) U.S. Department of Agriculture - answerA) Better Business Bureau Due to an error in the pricing bar code, everyone who bought a pair of running shoes at a nationwide athletic store last month was overcharged by five dollars . The legal action that would be the most appropriate in this case would be: