Test bank For Supply Chain
Management - Exam 1 (6th Edition by
Bowersox)
Supply Chain - ANSNetwork of manufacturers and service providers that work together to
convert goods from raw material to end user. Linked through physical flows, information flows,
and monetary flows.
Operations function - ANSThe collection of people, process, technology, and systems within an
organization that has primary responsibility for providing products or services.
Operations Management - ANSPlanning, scheduling, and control of the activities that transform
inputs into finished goods and services.
Upstream - ANSActivities or firms positioned earlier in the supply chain relative to another
activity or firm of interest.
Downstream - ANSActivities or firms positioned later in the supply chain relative to another
activity or firm of interest.
First-Tier Supplier - ANSSupplier that provides products or services directly to a particular firm.
Second-Tier Supplier - ANSSupplier that provides products or services to the firm that directly
supplies your firm.
Supply Chain Management - ANSActive management of supply chain activities and
relationships in order to maximize customer value and achieve a sustainable competitive
advantage.
SCOR Model - ANSA comprehensive model of the core management processes and individual
process types that together define the domain of supply chain management.
, Process Selection - ANSDesign and implement the transformation processes that best meet the
needs of customers and the firm.
Forecasting - ANSDevelop the planning numbers needed for effective decision making.
Capacity Planning - ANSEstablish strategic capacity levels (bricks and mortar) and tactical
capacity levels (workforce, inventory).
Inventory Management - ANSManage the amount and placement of inventory within the
company and the supply chain.
Planning and Control - ANSSchedule and manage the flow of work through an organization and
the supply chain; match customers demand to supply chain activities.
Purchasing - ANSIdentify and quantify suppliers of goods and services; manage the ongoing
buyer-supplier relationships.
Logistics - ANSManage the movement of physical goods throughout the supply chain.
Structural Elements - ANSIncludes tangible resources such as buildings, equipment, and
computer systems.
Infrastructural Elements - ANSIncludes the policies, people, decision rules, and organizational
structure choices made by a firm.
Mission Statement - ANSThis describes what's important to the organization, called its core
values, and identifies the organization's domain.
Business Strategy - ANSThe strategy that identifies the firms targeted customers and sets time
frames and performance objectives for the business.
Core Competencies - ANSOrganizational strengths or abilities, developed over a long period,
that customers find valuable and competitors find impossible to copy.
Functional Strategy - ANSTranslates a business strategy into specific actions for the functional
areas such as marketing, human resources, and finance. Should align with overall business
strategy.
Operations and Supply Chain Strategy - ANSFunctional Strategy that indicates how structural
and infrastructural elements will be acquired ad developed to support the overall business
strategy.
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