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SCM 300 Exam3 Questions and Answers
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SCM 300 Exam3 Questions and Answers
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SCM 300 Exam3 Questions and AnswersProject - Answer -A unique undertaking in which resources are organized to achieve an
end goal or outcome.
4 steps in project management - Answer -1) Define the project
2) Establish Project Priorities- project managers require high quality outcomes
Projects that result in Outstanding performance
Projects completed quickly
Projects completed with minimal resources
3) Work Breakdown Structure- the project needs to be broken down into its smallest
activities
4) Track Project Progress- once the project begins, a project manager will use a project
management chart such as AON diagrams.
Objectives - Answer -The desired outcomes for a project
Deliverables - Answer -A description of the products and/or services that should be
delivered by the end of the project
Milestones - Answer -specific events targeted as important to staying on track. These
milestones will occur throughout the project.
AON Diagram - Answer -Activity-On- Node network diagrams: an illustration where each
circle represents a single activity in the project. Inside the circles the activity is given a
name or symbol. In addition, inside each circle, a number will indicate how much time is
required to complete that activity. The arrows illustrate activity precedence.
Business process - Answer -a documented series of activities that when completed
properly aim to effectively and efficiently turn inputs in valuable products and/or
services.
Value of Business Processes - Answer -Supply Chains are made up of a series of
interconnected and interdependent processes
Each Process is a mini-supply chain - Managing Inputs and Outputs at a smaller scale
Three characteristics of a good process - Answer -Good Intentions: Goal driven,
efficient, consideration of stakeholders and related business processes.
, Reproducible results: can be easily replicated
Measurable and manageable results: valuable metrics,
Cow Path Theory- story and lessons - Answer -When a cow asks its manager "what do I
need to do" on its first day on the job, and the manager gives a list= bad job because it
is repetitive and controlling. When a cow asks its manager what do I need to do on its
first day and the manager says "well you're smart, that's why I hired you to figure it out".
When the cow has less autonomy over its decisions it will just follow the processes,
even if it's bad. But if it has autonomy, it can make new and innovative decisions
Moral: Effectiveness vs. Efficiency; New Processes, Rapid Growth.
autonomy= innovation, otherwise you'd just keep repeating the existing steps.
Sometimes developing new processes can fuel rapid growth- aka plan to be big, or else
you'll never be big
Target supply chain process - Answer -
Why do bad processes exist? - Answer -•Never was good
•Used to be good
•Limitations
Consulting - Answer -a term used to describe services related to providing advice to
companies. Organizations and individuals.
Consulting Career- in class examples - Answer -- ABC: always be consulting: identify
real problems, investigate, learn from those around you
- Corporate Careers in Consulting: Project management, leadership.
~Change agent: eg. personal trainer
Things we talked about in class - Answer -- pizza
- cow path
- sports ticket broker
- your resume (little stories)
- real estate, show them what is available
- Health, physician's advice
- GPA, he doesn't like it
-Target stock room: asu students consulting class
Your resume ( little stories) - Answer -~goals, budget, timeline, deliverables
~Working in teams
~Measurable Results- success of failure
~How do you deal with adversity and ambiguity?
Different types of consulting - Answer -Gather Data and/or Provide Information
Define the problem- something is broken, but why? Identify the root cause.
Develop Solutions- create a plan/mechanism to fix the stated problems
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