Root causes of operational risk are always located in which of the following? correct answers Quality Management System (QMS)
Which is incorrect regarding employee hazard reporting programs? correct answers Mandatory
Which is not a safety risk control? correct answers Measurements of safety p...
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Root causes of operational risk are always located in which of the following? correct answers
Quality Management System (QMS)
Which is incorrect regarding employee hazard reporting programs? correct answers Mandatory
Which is not a safety risk control? correct answers Measurements of safety performance or
process effectiveness
The management of operational and organization change is a function of Safety Assurance.
Change management activities within the SMS are principally concerned with which of the
following? correct answers Incremental change
Which statement is not true of internal evaluation? correct answers Internal evaluation is often
referred to as quality control.
Internal audits are typically performed by which of the following? correct answers The operating
department or process owner that owns the technical activities
Which is the most common approach to continuous improvement and operational change?
correct answers Shewart cycle
Which is not an objective of Safety Assurance? correct answers Achieve continual improvement
of operational procedures for efficiency and effectiveness.
Which is the most correct statement about controls in operational processes and procedures?
correct answers Organizational policies and procedures are useful controls.
Which is not a characteristic of a Safety Management System (SMS)? correct answers Once an
SMS is fully implemented, there will be no need to maintain the capability of reactive data
collection activities, because the organization has evolved to proactive and predictive safety
methods.
Which statement is incorrect regarding Safety Risk Management (SRM) and Safety Assurance
(SA) activities? correct answers The integration of SRM and SA elements is an unnecessary
requirement to implement an effective Safety Management System.
Which is not an objective of the management review process? correct answers Conduct root
cause analysis of significant hazard reports or audit findings that represent elevated operational
risk.
Root cause analysis enables an organization to do all of the following except? correct answers
Provide useful information for predicting future performance of a process
,Which root cause analysis tools are the easiest to use, but may provide the least insight into
system design deficiencies? correct answers Five-Why technique
An Acceptable Level of Safety (ALoS) is established by whom? correct answers Safety
committee
Which is not a characteristic of a voluntary reporting system? correct answers The reporting
employee is reprimanded due to procedural violations.
Which is the most important source of safety data to you as a new safety practitioner? correct
answers A combination of reactive and proactive sources
Continuous improvement is primarily a characteristic of which type of culture? correct answers
Learning culture
Which is not an element of Safety Assurance? correct answers Hazard identification and analysis
An incident investigation may provide valuable insight into all of the following except _____.
correct answers customer satisfaction
The Safety Priority "Top 5" is a technique that _____. correct answers highlights the Top 5
safety concerns you have identified for your company and that you would like your operators to
be mindful of moving forward
Why is documentation practice important? correct answers All of these answers
An SMS manual must be _____. correct answers provided to all members of the organization
and kept up to date and approved by the organization, with any major changes/updates
highlighted , available in hardcopy and/or digital copy
When someone reports an incident they were involved in, what should you do? correct answers
Investigate the problem and share any findings with the organization, as appropriate, in order to
help prevent it from happening in the future.
Why are checklists important? correct answers They provide a consistent procedure that is not
overly burdensome, which helps identify problems that may arise.
Which of the following team members should be involved in training and education programs
related to safety? correct answers All of these answers
Safety newsletters are best described as providing safety information in the following way:
correct answers Unidirectional technique that should be friendly in tone and focused on safety,
but can also have other helpful information
Management involvement in SMS, specifically Safety promotion, can take the form of _____.
correct answers All of these answers
, Change management is important, because _____. correct answers any changes made to the
system should be considered a hazard and must be assessed for how that change represents a risk
According to Safety Promotion doctrine, what is safety communication defined as? correct
answers The manner by which management disseminates vital safety information throughout an
organization in an appropriate and well-defined approach
Safety Promotion is often referred to as the _____ pillar of SMS. correct answers fourth
What is Safety Culture is defined as? correct answers The shared values, beliefs, assumptions,
and norms that may govern organizational decision making, as well as individual and group
attitudes about safety
Why is a positive Safety Culture important? correct answers All of these answers
What techniques should not be used to help train team members in hazard reporting and
analysis? correct answers Using an incident or accident that occurred, demanding why those
involved accepted the risk and why their calculation failed to address the problem before hand, in
front of peers
Safety Promotion is a(n) _____. correct answers systematic way to provide safety knowledge
throughout your organization in support of developing a safety culture
According to the ICAO Safety Management Manual, Safety Promotion training should include
which of the following? correct answers Accountable executive and senior managers who may
not be actively engaged in the implementation of SMS , Policy, roles, and responsibilities, and
SMS principles to help illustrate the importance of reporting incidents
Communication silos _____. correct answers require training and a positive safety culture in
order to ensure information is shared appropriately across the organization
What is the overall goal of Safety Promotion? correct answers Disseminate safety critical
information throughout all levels of an organization in the interest of providing a positive safety
culture that supports hazard reporting, proper documentation, and ultimately avoids the
occurrence of incidents and accidents
How are bidirectional communication and unidirectional communication relevant to SMS in
UAS operations? correct answers Bidirectional communication ensures that safety information
relevant to the organization is expressed from management and to management. , Unidirectional
communication relates to the traditional expectation that management gives information and the
crest of the organization receives information.
Safety briefing characteristics should include, but are not limited to _____. correct answers All
of these answers
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