Texas Roadhouse Real Exam Questions and Answers A+ Rated
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Texas Roadhouse Server Validation
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Texas Roadhouse Server Validation
What is the Texas roadhouse story - CORRECT>> Hand-cut steaks, fall off the bone ribs, fresh baked bread, made from scratch side items and dressings, ice cold beer, and legendary margaritas
What is the first time guest program - CORRECT>> Identifying and wowing guests who have never ...
Texas Roadhouse Real Exam Questions
andAnswers 2024-2025 A+ Rated
What is the Texas roadhouse story - CORRECT>> Hand-cut steaks, fall off the bone ribs, fresh
baked bread, made from scratch side items and dressings, ice cold beer, and legendary
margaritas
What is the first time guest program - CORRECT>> Identifying and wowing guests who have
never eaten at texas roadhouse
Which items create the proper Texas Roadhouse uniform - CORRECT>> black trh tshirt,marron
apron(no stains), non frayed dark blue jeans, nametag, black/brown slip- resistant shoes,
black/brown belt, smile
what is 86 - CORRECT>> an item is no longer available
what is in the weeds - CORRECT>> someone is behind in their job duties and needs help
what is service with heart - CORRECT>> making sure guest's experience is legendary, doing
more than is expected by the guests, service that is friendly and fun
what is an example of full hands in, full hands out - CORRECT>> taking all dirty dishes and
glasses back to the dish area
flagging - CORRECT>> placing a bev nap in front of a guest to signify they have been
greeted
who is responsible for cleaning and stocking the server alley - CORRECT>> servers
why is pre-bussing important - CORRECT>> helps with faster table turns, it gives the guest
more room to enjoy their dining experience, it reduces SA trips to and from the kitchen
what are the main categories of salesmanship - CORRECT>> suggestive selling, upselling,and
sharing
placing ideas or steering guests toward product you think they will like is known as -
CORRECT>> suggestive selling
What is not an example of upselling - CORRECT>> refilling drinks
This study source was downloaded by 100000888206670 from CourseHero.com on 08-22-2024 04:33:46 GMT -05:00
, why is the pivot point system used - CORRECT>> it prevents auctioning food, helps food
runners, assists the kitchen, and helps splitting checks easier
what is the seat number of a guest on the left closest to you if you are facing the wall -
CORRECT>> 1
what is the seat number of a guest sitting next to the wall on your right if you are facingthe wall
and their are 4 guests - CORRECT>> 3
what is not an important action what taking an order - CORRECT>> memorization
what are acceptable forms of ID - CORRECT>> military, state issued id, passport, drivers
license
card everyone who looks under , and if in doubt, ask a manager - CORRECT>> 30
when a guest orders a steak, which of the following questions do you ask - CORRECT>> how
would you like that cooked
an item that has been overcooked and must be replaced with a new item is known as -
CORRECT>> recook
an item that is not cooked to the guest's satisfaction and must be placed back on thegrill is -
CORRECT>> upcook
what info should not go on a recook/upcook ticket - CORRECT>> guest name
what are some key repsonses to use when a guest asks for something - CORRECT>>
absolutely, my pleasure
which items are needed to cash out - CORRECT>> a sales report with required signatures,all
credit card receipts, and cash due or cashlink shift report
when clocking out, what % of tips should be claimed - CORRECT>> 100%
what is the greet time for a table - CORRECT>> 15-45 sec
what is not a proper way to suggest drinks and apps - CORRECT>> recommend food fromother
tables
what is the proper delivery time for drinks - CORRECT>> 2-3 min
deliver apps within - CORRECT>> 6-8 min
salads are delivered within - CORRECT>> 5 min
This study source was downloaded by 100000888206670 from CourseHero.com on 08-22-2024 04:33:46 GMT -05:00
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