People Strategy correct answers Recruitment
Selection
Training and Development
Compensation and Rewards
Performance Management
Communications
What are the 6 elements of structure? correct answers 1. Work Specialization
2. Chain of Command
3. Span of Control
4. Authority v. Responsibility
5. Authority v. Power
6. Decentralization v. Centralization
work specialization correct answers a job is broken down into a number of steps to be
completed by each individual/employee
chain of command correct answers who reports to who? organization charts
Span of Control correct answers number of people who report up to each leader
Authority v. Responsibility correct answers authority is about title, position, the higher up
you are the more right you have to make decisions; responsibility is related to title, but you
can have tons of responsibility and no power to make decisions
Authority v. Power correct answers who willingly wants to follow you? to guarantee
authority, go for higher positions; power is about influence
Decentralization v. Centralization correct answers in decentralization, people/employees are
involved in decision making; in centralization, top management is deciding everything
What are the five sources of power? correct answers 1. Referent
2. Legitimate
3. Expert
, 4. Reward
5. Coercive
Referent power correct answers People look up to you as a role model
Legitimate power correct answers Comes with higher level positions/titles
Expert power correct answers Best skills or knowledge in the field
Reward Power correct answers Positive use of money, promotion, helping others to get things
done
Coercive power correct answers negative influence on people to get things done
bureaucratic structure correct answers many levels, leaders, and employees; lots of rules,
strict, SOPs, hierarchical
Flat or Organic Structure correct answers must have small number of employees
HR Management correct answers activities undertaken to attract, develop, and
support/maintain an effective workforce within an organization
Strategic HRM correct answers employees are viewed as assets and provide competitive edge
if firms build HR that are:
-valuable
-rare
-not easy to imitate
recruiting correct answers pool, looking for people to apply through:
-executive search firms
-universities
-own website
-employee sites
-employee referral
KSAs correct answers Knowledge, Skills, Abilities
Job Description correct answers lists tasks, duties, and responsibilities
Job Specifications correct answers qualifications needed to perform the job successfully
selection correct answers going through interviews, hiring the most qualified person
Civil Rights Act 1964 correct answers -can't be asked about sexual orientation, religion, race,
color, nationality, or age during an interview
Bonafide Occupational qualifications correct answers job related exceptions
EX: if a jewish man is interviewing for the role of catholic priest you can exclude him
Forecasting correct answers -how many new employees
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