COMM 315 Exam 1 | Questions with Verified Answers Franz is writing a magazine advertisement for a new brand of soap. Roksana will be handling the illustrations to go with the advertisement. Franz e-mails Roksana and asks, "When is the latest I can deliver the text to you and still give you enough...
Franz is writing a magazine advertisement for a new brand of soap. Roksana will be
handling the illustrations to go with the advertisement. Franz e-mails Roksana and asks,
"When is the latest I can deliver the text to you and still give you enough time to
complete the ad?" The primary purpose of this e-mail is
A) conflict resolution
B) task coordination
C) building rapport
D) problem solving
Even when employees want to collaborate and are given opportunities to do so, if their
work requires unusually detailed knowledge and skills, then ________ may limit their
ability to communicate
A) specialization
B) rivalry
C) information overload
D) physical barriers
Which of the following would NOT provide feedback to the sender?
A) deciding not to answer a phone message from your ex-girlfriend
B) browsing through a company's catalog to see what styles of shoes they offer
C) falling asleep during a boring meeting
D) sending a letter to the editor of your local newspaper in response to an article the
paper published
The channel of communication that has the highest level of nonverbal "richness" is
A) face-to-face communication
B) instant messaging
C) voice mail
D) snail mail
Maria and Adnan work in different departments of the same company. They discovered
that it was much quicker to e-mail each other for information they needed from each
other's departments than to wait for the official company newsletter to arrive. This is an
example of the __________ function of informal communication
A) confirming
B) expanding
, C) expediting
D) contradicting
Communication is a process. This means that
A) to understand communication, we need to examine the context in which it occurs
B) effective communication is efficient
C) every message we send is an isolated event
D) communication is avoidable
Informal communication includes all of the following EXCEPT
A) the grapevine
B) a comment about your boss that you overhear as you walk down the hall
C) performance appraisals
D) conversations around the water cooler
A subordinate makes suggestions to her supervisor about ways to improve work
conditions. This is an example of
A) downward communication
B) social communication
C) horizontal communication
D) upward communication
The Greek culture (a culture that avoids uncertainty) tends to
A) value tradition
B) have few formal rules
C) encourage new ideas
D) enjoy the challenge of risk taking
Which of the following likely indicates a low-context culture?
A) Legal contracts are lengthy
B) Communicators often rely on subtle, nonverbal cues to convey meaning
C) Social contexts reveal much information about relationships
D) It is considered impolite to say "yes" or "no" directly
Members of a polychronic culture would probably
A) finish a telephone conversation before acknowledging a friend who has entered the
room
B) arrive well before a meeting is scheduled to start
C) consider it a waste of time to begin a meeting with half an hour of socializing
D) spend time getting to know a person before doing business with her or him
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