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CPSP 2.3 Questions and Answers (100% Pass)

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Section 1: Behavioral Finance Behavioral finance is a field that seeks to find explanations for, and solutions to, the seemingly irrational financial decisions that people often make. For years, despite spending millions annually on employee education designed to encourage better savings an...

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  • 10 novembre 2024
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  • 2024/2025
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CPSP 2.3 Questions and Answers
(100% Pass)
Section 1: Behavioral Finance


✓ Behavioral finance is a field that seeks to find explanations for, and

solutions to, the seemingly irrational financial decisions that people

often make. For years, despite spending millions annually on employee

education designed to encourage better savings and retirement

outcomes, overall participation rates hovered between two-thirds and

three-quarters of those eligible, and deferral rates clustered around the

employer match. Enter behavioral finance, and its first widely

embraced design, Save More Tomorrow (SMarT), touted by now-Nobel

Prize winner Richard Thaler of the University of Chicago and Schlomo

Benartzi of the University of California at Los Angeles (UCLA). The pair

didn't create the notion of automatic enrollment - under inauspicious

names like "negative election", it had been in place at some employers

since the early 1980s - but they certainly brought the concept to

prominence, culminating in key retirement savings enhancement

provisions in the Pension Protection Act of 2006, including automatic

enrollment, contribution rate acceleration and qualified default

investment alternatives.




Employee Education


Master01 | October, 2024/2025 | Latest update

, 1|Page | © copyright 2024/2025 | Grade A+

✓ In the past, plan sponsors have provided employee education for a

number of different reasons. A study1 by the Plan Sponsor Council of

America (PSCA) reveals that among all plans—small to large—the main

reasons, ranked by importance, that sponsors offer retirement savings

education have been to 1. Increase plan participation; 2. Increase

employee appreciation of the plan; 3. Help employees with retirement

planning; and 1 PSCA, 60th Annual Survey, 2018 3 4. Increase pre-tax

employee salary deferrals




employee education part 11


✓ In order to accomplish these educational goals, employers have used

a variety of materials and media, primarily relying on: 1. Individually

targeted, but generalized, communications using regular and Email; 2.

In-person seminars and workshops; 3. Enrollment kits; 4. Benefits

websites and mobile platforms with savings tools; 5. Personalized

retirement income projections; and 6. Fund performance sheets




Why Education isn't Working




Master01 | October, 2024/2025 | Latest update

, 1|Page | © copyright 2024/2025 | Grade A+

✓ Numerous studies have shown that financial education does not

necessarily produce improved financial behaviors and outcomes.

Moreover, financial stress is at an all-time high for workers. Why doesn't

traditional financial education work? There are, potentially, several

reasons: 1. Good participant intentions often don't translate to actions.

Inertia favors inactivity. 2. The information quickly becomes outdated

with the proliferation of new financial products. 3. A "one-size-fits-all"

approach, generally, does not work. 4. The information does not

effectively address why seemingly rational investors make irrational

systematic errors when making financial decisions. 5. The employees'

cost of other benefits squeezes out 401(k) savings.




Why Education isn't Working


✓ The reality is that human beings struggle with complex financial

decisions - and the traditional approach to retirement plan education

presents them with a series of unknowns, and for many, unknowable,

decisions, including: • How much can I afford to save? • How much do

I need to save? • How much of that savings should be pre-tax? • How

should I invest that savings? • Who should be my beneficiary? • What's

a mutual fund? • How do I fill out this complicated form?




Behavioral Hurdles




Master01 | October, 2024/2025 | Latest update

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