- What are the underlying components of OrgB - correct answer ✔○
Employee behavior
○ Decisions
○ Perceptions
○ Emotional responses
○ How teams & orgs relate to each other
○ How orgs interact with their external environments
- What are the challenges orgs face - correct answer ✔Globalization
Increasing Workplace Diversity
Emerging Employment Relationships
Define Work Life Balance - correct answer ✔the degree to which a person
minimizes conflict between work and nonwork demands
Organizational Effectiveness: - correct answer ✔A broad concept
represented by several perspectives including; the organizations fit with the
external environment, internal subsystems configuration for high performance,
emphasis on organizational learning, and an ability to satisfy the needs of key
stakeholders. 4 WAYS:
Open systems
org'l learning perspective
high performance work practices
stakeholder perspective
, Open Systems - correct answer ✔this perspective views organizations as
complex organisms that "live" within an external environment. Open systems
describes a permeable relationship while closed systems operate without
dependence on or interactions with an external environment
Organizational Learning Perspective (Knowledge Management) - correct
answer ✔an open system perspective that focuses on physical resources that
enter the organization and are then processed into physical goods (outputs)
High Performance Work Practices (HPWP) - correct answer ✔the
perspective that holds that effective organizations incorporate several
workplace practices that leverage the potential of human capital
Stakeholder perspective - correct answer ✔the perspective personalizes the
open-systems perspective; it identifies specific people and social entities in
the external environment as well as within the organization (internal
environment)
Define Organizational Learning - correct answer ✔A perspective that holds
that organizational effectiveness depends on the organization's capacity to
acquire, share, use and store valuable knowledge
Intellectual Capital (3) - correct answer ✔□ Human Capital: The stock of
knowledge, skills, and abilities among employees that provide economic value
to the organization
□ Structural Capital: Knowledge embedded in an organization's systems and
structures (such as documentation of work procedures, and the physical
layout of the production line
□ Relationship Capital: The value derived from an organization's relationships
with customers, suppliers and others