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Summary Health Organization Evaluation.docx NRS-451 Health Organization Evaluation Grand Canyon University NRS-451VN Nursing Leadership & Management Health Organization Evaluation Introduction UnitedHealth Group Incorporated is a for-profit organization he7,42 €
Summary Health Organization Evaluation.docx NRS-451 Health Organization Evaluation Grand Canyon University NRS-451VN Nursing Leadership & Management Health Organization Evaluation Introduction UnitedHealth Group Incorporated is a for-profit organization he
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Health Organization E NRS-451 Health Organization Evaluation Grand Canyon University NRS-451VN Nursing Leadership & Management Health Organization Evaluation Introduction UnitedHealth Group Incorporated is a for-profit organization headquartered in Minnesota, United States of America. The fi...
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NRS-451
Health Organization Evaluation
Grand Canyon University
NRS-451VN Nursing Leadership & Management
Health Organization Evaluation
Introduction
UnitedHealth Group Incorporated is a for-profit organization headquartered in
Minnesota, United States of America. The firm offers both insurance services and healthcare
products to Americans in different states. By 2020, United Health Group had grown to become
the second-largest healthcare provider in the United States behind CVS Health. However, the
company has also had numerous challenges that have negatively impacted its operations. The
company serves millions of people in America and outside America, mainly the Americas
(UnitedHealthcare, 2021). In 1998, United Healthcare group realigned its business operations to
incorporate a collection of five independent subsidiaries. The basis of this paper is to assess the
organization’s preparation and readiness to meet the healthcare needs of the population it serves.
United Healthcare Readiness to Meet Future Needs.
Different contemporary organizations operating in the healthcare space tend to employ
varied techniques and strategies to meet their service delivery objectives. Business
diversification is the strategy used by United Health Group to stay afloat while meeting the
customers' needs. The conglomerate serves over 6 million clients within the United States and
over 130 million customers worldwide (About Us, 2021). Through diversification, the company
has two divisions that run its businesses. Optum is the branch that deals with different lines of
businesses, and UnitedHealthcare is the branch that deals with benefits (Che & Liebenberg,
2017). Under Optum, UnitedHealth Group has several business lines such as mail-order
pharmacy, health savings account, and a payment processor service for healthcare providers.
, These business divisions ensure that United Healthcare does not only stay afloat businesswise
but can cater to its customers' needs even in the future.
United Healthcare’s business model that is forward-looking and supports its existing
streams of income does seem to prepare it to meet the citizen's needs in the future. The company
uses a mixture of value proposition and revenue models to meet its business objectives (Gyan et
al., 2017). In the case of the revenue model, the company identifies viable sources of revenue to
pursue. For instance, the company has two subsidiaries that deal with different lines of business.
United Healthcare is a branch that deals with benefits, for example, health insurance. Optum is
the new branch with three lines of business-Optimum Insight, a service that processes payments
for other healthcare providers. OptumRx is a mail-order pharmacy branch, while Optum health is
a branch that deals with health savings. UnitedHealthcare accounts for about 80% of the group’s
total revenue (Gyan et al., 2017).
UnitedHealthcare also uses a value proposition model to ensure that it keeps its
customers while attracting new ones. The value proposition model is a business model in which a
firm finds a way of making its products/services attractive to customers (Gebauer et al., 2017).
Through strategies such as pocket-friendly pricing and quality services, UnitedHealthcare can
attract more customers while retaining their current ones. Through relevancy, quantified value,
and differentiation, UnitedHealthcare has withstood pressure from its competitors. These are the
same strategies that the firm will continue to leverage and remodel to make the business
adaptable for ensured business continuity and ready its clients’ future healthcare needs.
Strategic Plan to Address Health Issues
Nursing Staff Issues
Like most developed countries, America has been hit by a shortage of qualified nursing
personnel negatively affecting the quality of care delivered by healthcare providers. To address
the nursing staff shortage issue, UnitedHealthcare is involved in numerous programs to help
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