Ryanair Practice Questions with Verified Answers

What are the full names of the following airports? STN PIK CIA MAD NYO - Answer- STN - London Stansted PIK - Glasgow Preswick CIA - Ciampino MAD - Madrid NYO - Stockholm Skavsta Explain the following terminology? AFT IAA Ditching PA THOB - Answer- AFT - Towards the tail of the ac IAA - Irish Aviation Authority Ditching - Emergency landing on water PA - Passenger announcement THOB - Total Heads on board How many CC are required on a Boeing 737-800 ac? Explain. - Answer- 4 Cabin crew. 50 Passengers per 1 Cabin Crew. Total of 189 passengers. Can CC take drugs or drink alcohol? Explain. - Answer- Must not drink Alcohol (minimum 8hrs before duty) CC must not take prescribed drugs during, or less than 8 hours before, a flight. If you are prescribed drugs you should ask advice from your Doctor regarding operating as crew What subjects will you discuss at the pre-flight briefing? - Answer- Safety, Security and First Aid What are the PDI's at the doors? - Answer- - Open door (check handle is in place) - Closed door (handle is horizontal, safety strap is stowed, door is flush with fuselage) - Open door without air bridge/steps (safety strap is attached) What are the PDI's at the Jump Seat? - Answer- - Seat works correctly - Operating seat belt - Electrical sockets are intact What are the PDI's in the Cabin? - Answer- - No strange objects in backseats - Tables are stowed - Blinds are up - Seat belts are in place - Lifejackets are present and correctly stowed - Seat cushions are in place with their flame retardant covers. - Carpets are not frayed -All no smoking signs are working -Seat beat signs are operational -Safety card in each seat pocket What are the PDI's in the Galley? - Answer- -Waste bin flaps and waste cart is operational -Trolleys and restraints are operational -Galley stowage secured -Power functions are working -Water shut of valve is ON -Boiler tap is ON -Oven is ON -Curtains are open What are the PDI's in the Toilets? - Answer- - Ensure smoke alarms haven't been tampered with - Operating water supply - Waste flap bin is operational - Internal lights function correctly - All stowage compartments are closed and secure - Lock toilets when checks are complete Explain 5 things you must do for Ramp Safety? - Answer- 1. Must wear Hi-Viz jacket at all times 2. Have their valid Airport ID or Ryanair ID card 3. Alert of different ramp vehicles 4. Ensure all security doors are closed after use 5. Never walk on taxiways 6. Flashing light on aircraft means engine is still running, stay away What is FOD and what should you do with it? - Answer- Foreign Object Devices, remove object from the aircraft What does "CRD" stand for? - Answer- Child Restraint Devices What should you do to avoid dehydration whilst flying? What should you NOT drink? - Answer- Coffee and Tea What can you do to help "unblock" your ears? - Answer- Yawn, swallow, pinch nose, close mouth and blow gently When must crew stop drinking alcohol before a duty? - Answer- Minimum of 8hrs before duty Who may have a lesser tolerance to hypoxia - Answer- People who smoke and/or are physically unfit, circulatory disorders or breathing difficulties, elderly When can you fly again after an anaesthetic? - Answer- CC must not operate for at least 48 hours after a general anaesthetic, or 24 hours following a local anaesthetic. At what altitude is the ac pressurised to? - Answer- 6000ft-8000ft What is hypoxia? - Answer- When the brain is starved of oxygen Explain the levels, altitudes and symptoms of hypoxia? - Answer- Mild Hypoxia - 10000 Feet: headaches, yawning, occasional deep breath Advanced hypoxia - 14000: headaches, blurred vision, tiredness, loss of co-ordination, possible personality changes Extreme hypoxia- 20000 feet: convulsion, collapse, coma, possible death within minutes What is TUC? - Answer- Time of Useful Consciousness Can CC donate blood? Explain. - Answer- Yes, but a maximum of one-half litre and medical advice shall be sought before returning to duties List 5 things to be aware of during Passenger Embarkation. - Answer- No 1 must beat the forward of the A/C at L1 Door No trolleys services permitted on the ground No 3 must be at the over-wing exits No 2 is at the rear of the A/C at L2 door Ensure smooth flow of passengers through the cabin, helping when needed. Where are the emergency exit rows? - Answer- 1 ABC , 16 and 17 Who may NOT occupy emergency exit rows? - Answer- Children (under 16) Obese - someone who needs an extended sealt belt Deported/detained Pregnant, Prisioners Infants Elderly Someone who doesn't speak english Passenger who are unwilling to help Passengers travelling with others Explain allocated seating procedure? - Answer- Seating procedures are put in place to comply with weight and balance rules. A head count must also be made by N1 and N2 of FWD 5 rows and AFT 5 row. (infants not included) How many unaccompanied PRM's may we carry on a flight? - Answer- 4 including visually impaired How would you brief a visually impaired passenger travelling with a guide dog? Where must they sit if using rule 1? - Answer- The dog must sit on the floor at the passengers feet, in the PRM seats. they are given a separate briefing after the safety demonstration on : How far they are seated from the nearest exit Allow them to feel safety equipment Allow them to feel where the call bell is. Where does each CC stand to perform the safety demonstration? - Answer- No 4 before Row 1 No 3 before Row 11 No 2 before Row 21 When and why do we secure the cabin? - Answer- to prevent injury (during flight) and to ensure the safest possible environment for passengers to get out quickly during an evacuation. What procedure must be carried out if you find a syringe onboard? - Answer- 1. Put on gloves (find in First Aid Kit) 2. Collect the needle or syringe (exercise caution while handling the needle.) 3. Place it into an empty bottle or container (available from ac bar) If no container available empty first aid box into a plastic bag and place in the FA box. 4. Re-seal the bottle or container. 5. Place the bottle or container in the top metal box in the forward galley. 6. Seal the box. 7. Advise the Captain that the needle has been secured. 8. Complete a Cabin Crew Report including the seal number used for securing the needle in the box. 9. Advise cleaners on arrival at destination. What are the 3 levels of turbulence? - Answer- Light, Moderate, Severe What will the Captain (or First Officer, if Captain incapacitated) say over the PA to alert the CC to an emergency situation? What will the CC do when they hear this? - Answer- "No 1 to the flight deck" On hearing this, No 1 immediately goes to the cabin inter phone and asks for the NITS briefing. All other CC must stop duty and go immediately to the FWD galley and await instructions from the No1. (CC repeat the NITS briefing to ensure they understand what is going on). If 'No 1 to the flight deck' is heard on ground, No 2 and 3 remain in rear galley. No 2 listens to NITS on inter phone and briefs No 3. Explain a NITS briefing and what all crew will be doing. - Answer- NITS - Nature- What is going on i.e "we have a problem with the left engine" Intention- i.e "we will be diverting to Barcelona" Time- the time we have till landing Specific Instructions- prepare for landing Crew will be preparing cabin for emergency landing and possible evacuation What does SOS stand for and explain what it is. - Answer- S - SURVIVE THE IMPACT; Seatbelts, Brace Position O - GET OUT; Exits, strip Lighting S - SURVIVE OUTSIDE; Lifejackets, Safety Card Explain an ABP and list the unsuitable ABP's. - Answer- ABP's are passengers we ask to assist during an emergency. We would ask if they are willing to help and give them a briefing. Unsuitable ABP's include: Passengers under 16 years of age Passengers unwilling or unable to help in the event of an emergency Passengers travelling with an infant. Persons who necessitate the use of a seat belt extender (which could get tangled in an emergency). Passengers with reduced mobility, blind/ visual impairment or who require special assistance Deportees/ Inadmissible passengers or prisoners in custody Write out the cabin preparation checklist. - Answer- High heels removed. Glasses and false teeth removed. Sharp objects removed from pockets. Loosen tight clothing. Fit warm clothing. Demonstrations of brace position. Seat belts fasted low and tight round hips. Ensure electrical equipment is off in the galley. When must CC start and stop shouting the command "brace, brace" - Answer- 30 seconds before impact. What is the evacuation command? - Answer- 'This is an emergency; evacuate the aircraft using all available exits' When can CC initiate the evacuation? - Answer- In the event of ditching. Captain is incapacitated and one of the events below has occurred; Uncontrollable fire either inside or outside the AC the life and safety on board. Dense smoke in the cabin. Unusually exaggerated nose-down, tail down one wing down attitude, where remaining on board could cause injury/death. Sounds indicating AC is breaking up. List 10 evacuation commands. - Answer- 'COME THIS WAY' 'SIT AND SLIDE' 'JUMP AND SLIDE' 'KEEP MOVING' 'LEAVE ALL BELONGINGS BEHIND' 'OPEN SEATBELTS AND GET OUT' 'MOVE FASTER' 'STOP! GO TO THE OVER-WING EXIT' 'INFLATE LIFEJACKET OUTSIDE' 'HOLD THE ROPE' Write out the crowd control procedures? - Answer- Stay in control. Be forceful and have authority. Move survivors upwind of the A/C to a safe distance. Headcount passengers and crew. If not near a populated area, organise survival plans. Explain the Roles of First Aid - Answer- First aid is the help given to someone who is injured or ill, to keep them safe until they can get more advanced medical treatment by seeing a doctor, health professional or go to hospital if needed. What are the objectives of First Aid - Answer- Save lives, prevent further injury, promote recovery Give 5 general points in First Aid (Comfort the Casualty?) - Answer- 1. Explain what you are doing 2. Comfort the passenger 3. Reassure 4. Lossen tight/restrictive clothing 5. Open air vents In which cases would you call Port Health? - Answer- Port Health are called when passenger is suspected to have a communicable disease e.g. Cholera, Typhoid, Yellow Fever. (fever of 38C or higher) and has one or more of the symptoms below: Appearing obviously unwell Persistent coughing Impaired breathing Persistent diarrhoea Persistent vomiting Skin rash Bruising or bleeding without previous injury Confusion of recent onset What are the PDIs of the oxygen bottle? (8) - Answer- 1. Date 2. Stowage 3. Quantity 4. Strap is visible 5. Gauge reads 3/4 to full 6. Mask is attached to