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Operations and Supply Chain Management 10th Edition by Roberta Russell and Bernard Taylor | TEST BANK - All Chapters 1-17

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TEST BANK for Operations and Supply Chain Management 10th Edition by Roberta S. Russell and Bernard W. Taylor. ISBN 7645, 0. All Chapters 1-17. TABLE OF CONTENTS CHAPTER 1: Introd uction to Operations and Supply Chain Management CHAPTER 2: Quality Management CHAPTER 3: Statistical Process Control C...

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test bank for operations and supply chain management 10th edition by roberta s russell and bernard w taylor isbn 9781119577645
1119577640 all chapters 1 17

Titel boek:Operations and Supply Chain Management

Auteur(s):Roberta S. Russell, Bernard W. Taylor

Uitgave:2019
ISBN:9781119577652
Druk:Onbekend

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,Russell & Taylor / Operations & Supply Chain Management, 10th edition Test Bank

Chapter 1:
Operations Management

True/False

1. Operations management is only concerned with the day-to-day operations of a firm’s
productive systems.
Ans: False, LO: 1, Bloom: K, Difficulty: Easy, AACSB: None

2. A warehouse operation is an example of a physical transformation process.
Ans: False, LO: 1, Bloom: K, Difficulty: Easy, AACSB: None

3. A supply chain is a series of activities from supplier to customer that adds value to a
product or service.
Ans: True, LO: 1, Bloom: K, Difficulty: Moderate, AACSB: None

4. Human resources management provides product demand estimates that are used in
production decisions.
Ans: False, LO: 1, Bloom: K, Difficulty: Moderate, AACSB: None

5. A retail operation is an example of an exchange transformation process.
Ans: True, LO: 1, Bloom: K, Difficulty: Easy, AACSB: None

6. Which of the following is a functional areas of operations management?
a. information technology
b. legal
c. compliance
d. human resources
Ans: False, LO: 1, Bloom: C, Difficulty: Easy, AACSB: None

7. Operations management designs, operates, and improves marketing systems.
Ans: False, LO: 1, Bloom: K, Difficulty: Easy, AACSB: None

8. An operations manager benefits from an integrated view of business organizations.
Ans: True, LO: 1, Bloom: K, Difficulty: Easy, AACSB: None

9. The systematic analysis of work methods is known as operations research.
Ans: False, LO: 2, Bloom: K, Difficulty: Easy, AACSB: None

Copyright ©2020 John Wiley & Sons, Inc. 1-1

,Russell & Taylor / Operations & Supply Chain Management, 10th edition Test Bank

10. Which of the following best fits the definition of lean production?
a. a system that prizes efficiency and quantity
b. a system that prizes efficiency and quality
c. a system that prizes flexibility and quantity
d. a system that prizes flexibility and quality
Ans: D, LO: 2, Bloom: K, Difficulty: Easy, AACSB: None

11. The adaptation of mass production to emphasize quality and flexibility, rather than
efficiency, is known as lean production.
Ans: True, LO: 2, Bloom: K, Difficulty: Moderate, AACSB: None

12. Because of a global recession in the late 2000s ,companies started focusing on the
most critical factors to sustain their business during the downturn.
Ans: True, LO: 2, Bloom: K, Difficulty: Moderate, AACSB: None

13. Sustainability is concerned with the following
a. profits
b. global supply chains
c. sustain the health of people in the long term
d. increasing market share
Ans: C, LO: 2, Bloom: K, Difficulty: Moderate, AACSB: None

14. An effective strategic positioning strategy considers all of the following expect
a. strengths and weaknesses of the organization
b. needs of the marketplace
c. the strategic management team
d. positions of competitors
Ans: True, LO: 2, Bloom: K, Difficulty: Moderate, AACSB: None

15. Globalization requires that firms compete only on cost and not quality, speed or
flexibility.
Ans: False, LO: 3, Bloom: K, Difficulty: Moderate, AACSB: None

16. Companies pursue globalization for all of the following reasons except
a. gain access to global markets
b. increase shipping costs
c. be more responsive to changes in demand
d. build reliable sources of supply
Ans: C, LO: 3, Bloom: C, Difficulty: Moderate, AACSB: None

Copyright ©2020 John Wiley & Sons, Inc. 1-2

, Russell & Taylor / Operations & Supply Chain Management, 10th edition Test Bank

17. The European Union requires that strict quality and environmental standards be met
before companies can do business with member countries.
Ans: True, LO: 3, Bloom: K, Difficulty: Moderate, AACSB: None

18. A major challenge and opportunity for many firms is the globalization of the supply
chain.
Ans: True, LO: 3, Bloom: K, Difficulty: Easy, AACSB: None

19. Globalization has affected manufacturing but not service operations.
Ans: False, LO: 3, Bloom: K, Difficulty: Easy, AACSB: None

20. Two-thirds of today’s businesses operate globally.
Ans: True, LO: 3, Bloom: K, Difficulty: Moderate, AACSB: None

21. In 2010, the US surpassed China as the world’s largest manufacturer.
Ans: False, LO: 2, Bloom: K, Difficulty: Moderate, AACSB: None

22. China has reshaped the way firms compete globally.
Ans: True, LO: 3, Bloom: K, Difficulty: Easy, AACSB: None

23. Increases in productivity enable a nation to raise its standard of living.
Ans: True, LO: 4, Bloom: K, Difficulty: Easy, AACSB: None

24. What is the most common measure of competitiveness?
a. GDP
b. wage rates
c. productivity
d. manufacturing output
Ans: True, LO: 4, Bloom: K, Difficulty: Easy, AACSB: None

25. Multifactor productivity is best defined as
a. a single output and a single input
b. multiple outputs and a single input

Copyright ©2020 John Wiley & Sons, Inc. 1-3

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