ProServe Latest Update with Certified Solutions

ProServe Latest Update with Certified Solutions Management Positions Required to Take ProServe Training Liquor sales and service: Owners involved in the day-to-day operation of the business, their managers and supervisors. Security: Security managers and supervisors that work for the business or have a contract to provide security for the business. Employee Positions Required to Take ProServe Training Liquor sales: Liquor store clerks, delivery staff, liquor agency employees, drink ticket sellers Liquor service: Bartenders, servers, greeters, hosts Security: Security staff Private clubs, special events and community fundraisers have the same legal responsibilities as businesses that sell or serve liquor for profit. For this reason, many insurance companies require that people selling or serving liquor have valid ProServe training at any time liquor is sold or served on their property. GLC strongly recommends that all holders of Class C and special event licences take ProServe Liquor Staff Training so that the workers understand how to sell and serve liquor responsibly. Volunteers who sell or serve liquor or work as security at a Commercial Public Resale Special Event must have valid ProServe training as of the first date of the special event. Who needs this certification Full- and part-time workers in Class A, B, D, E, F and Duty Free licensed premises or at a Commercial Public Resale Special Event: Licensed premises owners that are responsible for directly managing a licensed premises Managers, supervisors and retailers Bartenders, servers, greeters and hosts Drink ticket sellers Security staff (directly employed or contracted by the licensee) Owners and managers of a company contracted to provide security Full- and part-time liquor agents: Persons registered with the AGLC as a liquor agency and their employees whose duties include the sampling of liquor products oServe helps you understand how to sell and serve liquor responsibly in situations where liquor is sold and/or served. This includes selling closed liquor to a person at a liquor store or selling and serving open liquor or mixed drinks to a person who will drink it where it was bought (in a bar, restaurant, stadium, casino). It also includes other jobs connected with liquor service (for example, a delivery service, security, liquor sampling, selling liquor tickets). ProServe helps sellers and servers of liquor to understand what duty of care is, and how to prevent foreseeable harm to customers and patrons. The program also helps staff and volunteers understand some of Alberta's liquor laws and what AGLC's policies are. These rules are in place to help protect people who work in the liquor industry, their customers, patrons and property from liquor-related harms. This program does not include information on all liquor laws or policies. Here are tips about learning the information in the ProServe program: The portions of policy that are related to social responsibility are discussed in this course. The full policy, laws and regulations that apply to licensees and their employees are available at AGLC's website at . Whether you work in a liquor store or in a place where liquor is sold and served, the general concepts in this program will be useful for you to do your job