Management Leading & Collaborating in a competitiv
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Created By: A Solution
Test Bank for Management Leading & Collaborating in a
competitive World 12th edition by Bateman, Snell and
Konopaske A+
Chapter 01 Managing and Performing
True / False Questions
1. Technological change is one of the ongoing challenges that characterize the current
business landscape.
True False
2. A global company can be headquartered anywhere, but usually most of its employees
come from the organization's home country.
True False
3. Collaboration occurs within companies and between companies, but it cannot occur
between a company and a customer.
True False
4. Globalization has reduced the need for innovation by equalizing production costs.
True False
5. Done properly, sustainability encourages people to live in ways that can be maintained
for a short period without harming environmental resources.
True False
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6. In today's world, planning is a top-down function in which top executives establish
business plans and tell others to implement them.
True False
7. It is sufficient for a manager to pay attention to one of the four management functions as
long as he or she is very skillful at it.
True False
8. Top-level managers are also known as tactical managers because they translate general
goals into specific objectives.
True False
9. The need for interpersonal and communication skills fades as a manager moves from the
lower levels of an organization into the upper management arena.
True False
10. Emotional intelligence should be viewed as something you inherit and cannot change.
True False
Multiple Choice Questions
11. Which of the following types of companies are affected by globalization?
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A. Primarily large companies
B. Primarily small companies
C. Both large and small companies
D. Only companies with overseas factories
E. Only companies with immigrant workers
12. Which of the following statements about international markets is true?
A. Incomes are rising but demand is stagnant.
B. Incomes are rising and demand is increasing.
C. Incomes are rising but demand is decreasing.
D. Incomes are dropping and demand is decreasing.
E. Incomes are dropping but demand is increasing.
13. Knowledge management concerns developing which of the following resources of an
organization?
A. Its members' expertise, skills, wisdom, and relations
B. Its loyal customer base
C. Its property, such as factories and administrative buildings
D. Its store of both resources and manufactured goods
E. Its equipment, such as vehicles, tools, and machines
14. What is Web 2.0?
A. Social networking sites that allow users to publish and share information
B. An advanced type of search engine that disregards most unusable data
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C. A type of Internet platform that displays information but does not have interactivity
D. A program that allows businesses to sell merchandise on the Internet more securely
E. A new form of web-based video communications technology
15. The set of practices aimed at discovering and harnessing an organization's intellectual
resources is known as .
A. Web 2.0
B. competitive advantage
C. cost
competitiveness
D. knowledge management
E. qualit
y
A. Allie, a bookkeeper, has an idea for keeping more efficient records of outstanding
invoices, and she clears the idea with her accounting manager before implementation.
B. While working out in the company gym, Jamal comes up with an idea that might help his
team member Ursula with the ad campaign she is working on.
C. Before deciding on the trim size of the book his editorial team is producing, Hector asks
the shipping department how the various choices will affect packing costs.
D. Mei stays late to stuff an important mailing in envelopes because her boss, an executive,
needs the mailing to go out in the next morning's mail.
E. After listening to the complaints of the other technicians in the IT Department, Gregor
devises a standard form for company employees to use for service requests.
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