, Started on Saturday, 28 September 2024, 9:37 AM
State Finished
Completed on Saturday, 28 September 2024, 9:47 AM
Time taken 9 mins 2 secs
Grade 13.00 out of 15.00 (86.67%)
Question 1
Unilever South Africa provides personal care and foods products. The company offers products such as soups, sauces, noodles, meals, ice
Correct creams, tea-based drinks, margarines, oral care, soaps, washing, deodorants and skin care products. Their “Brands with Purpose” (BWP),
Mark 1.00 out of create a brighter future for all. They promote safety for women in the communities they serve through their Joko Tea programme aimed at
1.00 reducing gender-based violence.
Flag This programme contributes to the ____ Sustainable Development Goal.
question
a. 8th
b. 4th
c. 17th
d. 5th
Question 2 Evaluation and monitoring of the internal and external environment of an organisation are important steps which are performed during
Correct strategic _____.
Mark 1.00 out of
1.00 a. analysis
Flag
question b. implementation
c. strategic control
d. execution
Question 3 _____ authority refers to a manager’s responsibility to make decisions and to issue orders to employees down the chain of command, whilst
Correct _____ authority refers to a manager’s responsibility to advise and assist other personnel.
Mark 1.00 out of
1.00
a. line; staff
Flag
question
b. formal; informal
c. centralised; decentralised
d. task; relationship
Question 4 Starbucks’ story began in 1971 in Seattle. They have more than 30 000 stores worldwide, of which a few of these stores are in South Africa.
Correct When it comes to human capital, Starbucks is compliant with the labour legislation and health and safety policies and procedures, as
Mark 1.00 out of
prescribed by government and legislation. They also have a code of ethics that specifies the desired conduct, as well as what to do when in
1.00 predicaments that can cause ethical issues in the workplace. The code, for example, explained what to do when gifts are received. Any gifts
to the value of more than R250 must be reported to the supervisors.
Flag
question The code of conduct is an example of the administrative management principles of _____.
a. Elton Mayo
b. Henri Fayol
c. Fredrick Taylor
d. Frank and Lillian Gilbreth
Question 5 _____ leaders have the capacity to motivate people to transcend the performance expected from them
Correct
Mark 1.00 out of a. Transactional
1.00
b. Servant
Flag
question c. Charismatic
d. Transformational
Question 6 Starbucks’ story began in 1971 in Seattle. They have more than 30 000 stores worldwide, of which a few of these stores are in South Africa.
Correct Which one of the following options would be an example of external stakeholders at Starbucks?
, Mark 1.00 out of
1.00
a. All men and woman, on the same job category, receive equal pay
Flag b. CEO Adrian Maizey
question
c. South African coffee consumers
d. Investors not wanting to invest
Question 7 Which one of the following is not a question to ask when an organisation formulates its mission statement?
Correct
Mark 1.00 out of a. What technology are we going to use to provide the primary products and services?
1.00
b. Who is our primary target market?
Flag
question c. What is our primary product or service?
d. What value do we create for society?
Question 8 According to John Kotter, activities of leaders include _____.
Correct
Mark 1.00 out of a. coping with change, planning and budgeting
1.00
b. dealing with uncertainties, controlling and problem-solving
Flag
question c. coping with complexity and setting directives
d. staffing and aligning and motivating people
Question 9 Starbuck’s story began in 1971 in Seattle. The first Starbucks was opened in Pike Place Market, offering fresh arabica sourced roasted
Correct coffee, tea and spices. When it comes to human capital, Starbucks is compliant with the labour legislation and health and safety policies
Mark 1.00 out of and procedures, as prescribed by government and legislation. Starbucks stores were frequently audited for food safety, in accordance with
1.00 the formal food safety management program. They also have a code of ethics that specifies the desired conduct, as well as what to do
when in predicaments that can cause ethical issues in the workplace. The code, for example, explained what to do when gifts are received.
Flag
question Any gifts to the value of more than R250 must be reported to the supervisors. The legally prescribed health and safety protocols is an
example of a _____ plan, with its specificity being _____.
a. tactical, narrow
b. tactical, board
c. operational, broad
d. operational, narrow
Question 10 Starbucks’ story began in 1971 in Seattle. They have more than 30 000 stores worldwide, of which a few of these stores are in South Africa.
Correct The Starbucks brand is known for investing in their workforce, and this is evident at Starbucks too. In 2019 they have promoted two
Mark 1.00 out of employees to store manager positions and have recruited additional staff from the changing lanes programme. The Changing lanes
1.00 programme, developed by Starbucks and Khulisa Social Solutions, is a five-day program to prepare unemployed South Africans for the
workplace and assist them with finding jobs. There is training and development opportunities for all employees.
Flag
question The Changing Lanes programme addresses sustainability development goal number _____ at Starbucks.
a. 4
b. 5
c. 12
d. 7
Question 11 Starbuck’s story began in 1971 in Seattle. The first Starbucks was opened in Pike Place Market, offering fresh arabica sourced roasted
Correct coffee, tea and spices. When it comes to human capital, Starbucks is compliant with the labour legislation and health and safety policies
Mark 1.00 out of
and procedures, as prescribed by government and legislation. Starbucks stores were frequently audited for food safety, in accordance with
1.00 the formal food safety management program. They also have a code of ethics that specifies the desired conduct, as well as what to do
when in predicaments that can cause ethical issues in the workplace. The code, for example, explained what to do when gifts are received.
Flag
question Any gifts to the value of more than R250 must be reported to the supervisors. The legally prescribed health and safety protocols stipulated
is an example of a _____ plan.
a. strategic
b. tactical
c. single-use
d. standing
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