, Started on Sunday, 10 November 2024, 11:27 AM
State Finished
Completed on Sunday, 10 November 2024, 12:03 PM
Time taken 35 mins 43 secs
Grade 19.00 out of 20.00 (95%)
Question 1 A _____ strategy defines how to manage an organisation that is competing in more than one market, each being covered by another
Correct business unit.
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a. operational level
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question
b. tactical level
c. corporate level
d. business unit level
Question 2 Starbuck’s story began in 1971 in Seattle. The first Starbucks was opened in Pike Place Market, offering fresh arabica sourced roasted
Correct coffee, tea and spices. Starbucks, the premier roaster and retailer of specialty coffee in the world, has been committed to ethically sourcing
Mark 1.00 out of
and roasting high-quality arabica coffee ever since. They have more than 30 000 stores worldwide, of which a few of these stores are in
1.00 South Africa.
Which one of the following is an example of weakness for Starbucks?
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question
a. South Africa, a country with 57% poverty and harsh inequality.
b. Investors not wanting to invest.
c. The Starbucks business model not being suited for the South African market.
d. South Africa consumers do not like strong coffee.
Question 3 Starbuck’s story began in 1971 in Seattle. The first Starbucks was opened in Pike Place Market, offering fresh arabica sourced roasted
Correct coffee, tea and spices. Starbucks, the premier roaster and retailer of specialty coffee in the world, has been committed to ethically sourcing
Mark 1.00 out of
and roasting high-quality arabica coffee ever since. When it comes to human capital, Starbucks is compliant with the labour legislation and
1.00 health and safety policies and procedures, as prescribed by government and legislation. Starbucks stores were frequently audited for food
safety, in accordance with the formal food safety management program. They also have a code of ethics that specifies the desired conduct,
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question as well as what to do when in predicaments that can cause ethical issues in the workplace. According to Maslow’s hierarchy of needs,
health and safety policies and procedure would satisfy the desire for _____ in the workforce.
a. survive
b. comfort
c. important
d. belong
Question 4 _____ involves meeting the needs of the present without compromising the ability of future generations to meet their own needs.
Correct
Mark 1.00 out of a. Sustainable development
1.00
b. Sustainable growth
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question c. Entrepreneurship
d. Responsible management
Question 5 Consider the following list of plans to answer the question:
Correct
1 An organisation designs a diversity programme to recruit and hire a more diverse workforce
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1.00 2 A local university launches a project to build a new laboratory for their geology students
Flag 3 The human resource budget for the 2021 financial year of the local municipality is R5.6 billion
question
4 It is the policy of the manufacturing organisation to hire workers from the local community
5 The purchasing rule states the percentage of supplies that can be purchased from a single supplier
Which of the plans listed is/are examples of single-use plans?
a. 5
b. 2, 3, 4
c. 1, 2, 3
, d. 4, 5
e.
Question 6 A _____ strategy is usually associated with a reduction in staff, automation and leasing rather than buying assets.
Correct
Mark 1.00 out of a. harvesting
1.00
b. liquidation
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question c. turnaround
d. divestiture
Question 7
Unilever South Africa provides personal care and foods products. The company offers products such as soups, sauces, noodles, meals, ice
Correct creams, tea-based drinks, margarines, oral care, soaps, washing, deodorants and skin care products. Their “Brands with Purpose” (BWP),
Mark 1.00 out of such as Lifebuoy, Domestos and Mentadent, create a brighter future for all, though initiatives such as the National Schools Hygiene and
1.00 Sanitation programme, in partnership with the Department of Basic Education, which aims to touch 15,000 public primary schools and more
Flag than one million learners in the next 5 years. The BWP initiative is an example of Unilever’s outreach in communities. Mr. Jack Stone was
question appointed by the board of directors to manage the overall initiative. Each programme run under the BWP umbrella is managed by a separate
team instructed and managed by Mr. Stone. Mr. Sam Rogers is the team leader of the Joko tea initiative who reports to Mr. Stone. Mr.
Rogers’s department comprises 24 full-time employees, managed by four line managers who are each responsible for five employees
administering different task to ensure the initiative is a success.
Team members reporting to the line managers, who in turn reports to Jack Stone is an example of the _____ principle of organising.
a. standardisation
b. span of control
c. scalar
d. division of work
Question 8 A _____ leader is one who is able to lead an organisation in all three dimensions of sustainability, responsibility and ethics.
Correct
Mark 1.00 out of a. responsible
1.00
b. charismatic
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question c. transactional
d. transformational
Question 9 Starbucks’ story began in 1971 in Seattle. They have more than 30 000 stores worldwide, of which a few of these stores are in South Africa.
Correct Which one of the following variables would be an example of Starbucks’ internal environment?
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1.00
a. Deciding to introduce a Blonde Roast which is a milder roasted coffee
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question b. South Africa, a country with 57% poverty and harsh inequality
c. Consumers who prefer milder coffee
d. Vida e Café and Seattle Coffee Company
Question 10 Starbuck’s story began in 1971 in Seattle. The first Starbucks was opened in Pike Place Market, offering fresh arabica sourced roasted
Correct coffee, tea and spices. Starbucks, the premier roaster and retailer of specialty coffee in the world, has been committed to ethically sourcing
Mark 1.00 out of and roasting high-quality arabica coffee ever since. The Starbucks brand is known for investing in their workforce, and this is evident at
1.00 Starbucks too. In 2019 they have promoted two employees to store manager positions and have recruited additional staff from the
changing lanes programme. The Changing lanes programme, developed by Starbucks and Khulisa Social Solutions, is a five-day program to
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question prepare unemployed South Africans for the workplace and assist them with finding jobs. There is training and development opportunities
for all employees, and they have job specific remuneration. Job specific remuneration ensures that all men and woman on the same job
category receive equal pay. According to Maslow’s hierarchy of needs, job specific remuneration would satisfy the _____ needs of the
workforce.
a. self-transcendence
b. esteem
c. self-actualisation
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