Questions and CORRECT Answers
Stages of Listening Order - CORRECT ANSWER - 1. Receiving
2. Understanding
3. Remembering
4. Evaluating
5. Responding
6. Memory
Receive Stage - CORRECT ANSWER - the first stage in listening where the listener
attends to (or ignores) one or more stimuli from the multitude of stimuli available
Comprehend Stage - CORRECT ANSWER - the second stage of listening where the
listener understands what the speaker is saying
Interpret Stage - CORRECT ANSWER - the third stage of listening, in which listeners
supply meaning to the messages that they have seen, heard, or felt
Evaluate Stage - CORRECT ANSWER - The fourth stage of listening, in which listeners
think about, evaluate, and judge the speaker and the message.
Respond Stage - CORRECT ANSWER - The fifth stage of listening, in which listeners
give feedback verbally and nonverbally
Memory Stage - CORRECT ANSWER - the sixth and final stage of effective listening;
listeners decide what parts, if any, of your message to retain and then attempt to store the
message.
, Paraphrase - CORRECT ANSWER - express the meaning of (the writer or speaker or
something written or spoken) using different words, especially to achieve greater clarity.
Attribution Theory - CORRECT ANSWER - How people process information and use it in
order to explain the behaviors of themselves and the actions of others.
Listening Filters - CORRECT ANSWER - Different Frames of reference each person has
that can cause them to distort the meaning of the speakers words. Main ones are Culture, Gender,
and Technology.
Monochromic Cultures - CORRECT ANSWER - View time as a scarce resource, and
think it must be controlled via schedules and appointments.
Polychromic Cultures - CORRECT ANSWER - Cultures that value harmonious
relationships with others, and so they find that their time must be flexible to allow for that.
High-Context Culture - CORRECT ANSWER - people rely heavily on situational cues for
meaning when communicating with others (Brief, Indirect, and Implicit; up to listener to
determine a speakers meaning)
Low-Context Culture - CORRECT ANSWER - a culture in which verbal communication
is expected to be explicit and is often interpreted literally (Clearly spelled out, explicit; meaning
should be gathered from words)
Listening Orientations - CORRECT ANSWER - The different ways in which people listen.
Includes People, Action, Time, and Content Styles. (REVIEW)
Communication Channels - CORRECT ANSWER - The different ways in which people
receive messaging. Can be Auditory, Visual, and Verbal.
Visual Code - CORRECT ANSWER - The way messages are carried as visual images.
(Ex. Speaker Appearance, Actions, and Visual Aids)