Essentials of Organizational Behavior, 12e (Robbins/Judge)
Chapter 17 Organizational Change and Stress Management
1) Each of the following is most likely to result in the changing nature of the workforce except
________.
A) immigration
B) outsourcing
C) multicultural environment
D) demographic changes
E) changing literacy levels
Answer: E
Explanation: E) The nature of the workforce is most likely to change due to a multicultural
environment, demographic changes, immigration, and outsourcing.
Diff: 2
Objective: Nature of the Workforce
Quest. Category: Concept/Definitional
LO: 1
2) The recent bankruptcy of auto manufacturers General Motors and Chrysler were caused due to
________.
A) changes in the social trend
B) political instability
C) changes in legal requirements
D) economic shocks
E) changing nature of the workforce
Answer: D
Explanation: D) The recent bankruptcy of auto manufacturers General Motors and Chrysler
were caused due to global recession.
Diff: 2
Objective: Nature of the Workforce
Quest. Category: Concept/Definitional
LO: 1
1
Copyright © 2014 Pearson Education, Inc.
, 3) Organizations are increasingly adjusting their processes and positioning their products as
environment friendly and sustainable in order to increase their appeal to consumers. This is a
response to changes in ________.
A) demographic trends
B) social trends
C) cultural trends
D) legal requirements
E) nature of the workforce
Answer: B
Explanation: B) Social trends don't remain static. Consumers now meet and share information in
chat rooms and blogs. Companies must continually adjust product and marketing strategies to be
sensitive to changing social trends. Consumers, employees, and organizational leaders are more
sensitive to environmental concerns. "Green" practices are quickly becoming expected rather
than optional.
Diff: 2
Objective: Nature of the Workforce
Quest. Category: Concept/Definitional
LO: 1
4) Consumers now meet and share information in chat rooms and blogs. This is an example of
changes in the ________.
A) competition
B) nature of the workforce
C) social trends
D) legal requirements
E) economy
Answer: C
Explanation: C) Consumers meeting and sharing information in chat rooms and blogs is an
example of changing social trends.
Diff: 2
Objective: Nature of the Workforce
Quest. Category: Concept/Definitional
LO: 1
2
Copyright © 2014 Pearson Education, Inc.
Chapter 17 Organizational Change and Stress Management
1) Each of the following is most likely to result in the changing nature of the workforce except
________.
A) immigration
B) outsourcing
C) multicultural environment
D) demographic changes
E) changing literacy levels
Answer: E
Explanation: E) The nature of the workforce is most likely to change due to a multicultural
environment, demographic changes, immigration, and outsourcing.
Diff: 2
Objective: Nature of the Workforce
Quest. Category: Concept/Definitional
LO: 1
2) The recent bankruptcy of auto manufacturers General Motors and Chrysler were caused due to
________.
A) changes in the social trend
B) political instability
C) changes in legal requirements
D) economic shocks
E) changing nature of the workforce
Answer: D
Explanation: D) The recent bankruptcy of auto manufacturers General Motors and Chrysler
were caused due to global recession.
Diff: 2
Objective: Nature of the Workforce
Quest. Category: Concept/Definitional
LO: 1
1
Copyright © 2014 Pearson Education, Inc.
, 3) Organizations are increasingly adjusting their processes and positioning their products as
environment friendly and sustainable in order to increase their appeal to consumers. This is a
response to changes in ________.
A) demographic trends
B) social trends
C) cultural trends
D) legal requirements
E) nature of the workforce
Answer: B
Explanation: B) Social trends don't remain static. Consumers now meet and share information in
chat rooms and blogs. Companies must continually adjust product and marketing strategies to be
sensitive to changing social trends. Consumers, employees, and organizational leaders are more
sensitive to environmental concerns. "Green" practices are quickly becoming expected rather
than optional.
Diff: 2
Objective: Nature of the Workforce
Quest. Category: Concept/Definitional
LO: 1
4) Consumers now meet and share information in chat rooms and blogs. This is an example of
changes in the ________.
A) competition
B) nature of the workforce
C) social trends
D) legal requirements
E) economy
Answer: C
Explanation: C) Consumers meeting and sharing information in chat rooms and blogs is an
example of changing social trends.
Diff: 2
Objective: Nature of the Workforce
Quest. Category: Concept/Definitional
LO: 1
2
Copyright © 2014 Pearson Education, Inc.
