The Communicator 2.0 Video Interaction: Client comfort and end-of-life care ATI

WEEK 2 Module Report Tutorial: Module: The Communicator 2.0 Video Interaction: Client comfort and end-of-life care Individual Name: Institution: Program Type: Alexandra Elkins Chamberlain U Charlotte BSN BSN Time Use and Score Date/Time Time Score Video Interaction: Client comfort and end-of-life care 3/17/2019 12:48:56 PM 19 min 100% Stage 1 (2 of 2 Correct) Scenario Nurse Morgan is assigned to care for the client, Mrs. Longly, who is nearing the end of life. Mrs. Longly’s family is at the bedside. Character Claire Fogel Selected Option/ Result "I hear you saying that you are not ready for your mother to give up." Result: Correct Rationale Video|30d2e40201f44d7f91468f06b9d303c7|Clarifying is a therapeutic communication technique because it allows the nurse to validate the message received to ensure that both the nurse and client have a mutual interpretation of the message. Character Karrie Perlman Selected Option/ Result "Let’s talk about your difference of opinion." Result: Correct Rationale Video|611dcdac8ecdbd4cacb0b9c26|Refocusing is a therapeutic communication technique because it allows the nurse to guide the conversation back to a previously discussed topic. Stage 2 (2 of 2 Correct) Scenario Mrs. Longly's sister and daughter are in disagreement regarding Mrs. Longly's willingness to meet with the hospital chaplain. Character Claire Fogel Selected Option/ Result Morgan continues to listen to the conversation between the family. Result: Correct Rationale Video|e18548aaaba14c97afb7705ff|Active listening is a therapeutic communication technique because the nurse takes in information using all the senses while conveying an open attitude toward the client.