Understanding Management 10th Edition by Daft - Test Bank
5 keer bekeken 0 keer verkocht
Vak
Management TEST BANK
Instelling
Management TEST BANK
1. Business has become a unified, global field as trade barriers fall, communication becomes faster and cheaper, and consumer tastes converge.
*a. True
b. False
2. When Harbor Trades, a Korean-based company, makes resources including technology, managerial skills, and patent and tradema...
,1. The late famed management theorist Peter Drucker is often credited w
ith creating the modern study of management.
*a. True
b. False
2. Efficiency refers to the degree to which the organization achieves a
stated objective.
a. True
*b. False
3. Technical skills are most important at lower organizational levels w
hile conceptual skills become more important as managers move up the or
ganizational hierarchy.
*a. True
b. False
4. The individual performer is a generalist and coordinates a broad ran
ge of activities.
a. True
*b. False
5. A manager forwards information to other organization members in the
disseminator role.
*a. True
b. False
6. The rise of virtual work has led to a decline in organizational hier
archies.
*a. True
b. False
7. The humanistic perspective contains three subfields: scientific mana
gement, bureaucratic organizations, and administrative principles.
a. True
*b. False
,8. A criticism of human relations management is that it ignores the soc
ial context and workers’ needs.
a. True
*b. False
9. Administrative acts and decisions recorded in writing is one of the
six characteristics of the ideal bureaucracy.
*a. True
b. False
10. Fayol's unity of command principle emphasizes that each subordinat
e receives orders from one, and only one superior.
*a. True
b. False
11. The scalar chain is a hypothetical chain that provides horizonta
?
l links between unionized workers in different departments in an org
anization.
a. True
*b. False
12. The Hawthorne studies led to the early conclusion that positive hum
an relations can lead to significantly higher performance.
*a. True
b. False
13. An assumption of Theory Y is that the average human being has an in
herent dislike of work and will avoid it if possible.
a. True
*b. False
14. The systems thinking approach develops theories about human behavio
r based on scientific methods and study.
a. True
*b. False
, 15. Organization development is a specific set of management technique
s based in the behavioral science approach.
*a. True
b. False
16. The management science approach uses qualitative data in managem
?
ent decision making.
a. True
*b. False
17. The field of management that specializes in the physical productio
n of goods or services refers to operations management.
*a. True
b. False
18. Contingency thinking is the ability to see both the distinct elemen
ts of a system or situation and the complex and changing interaction am
ong those elements.
a. True
*b. False
19. Although developed by a Japanese business manager, the quality move
ment is strongly associated with American companies.
a. True
*b. False
20. Supply chain management refers to the sequence of suppliers and pur
chasers, covering all stages of processing from obtaining raw materials
to distributing finished goods to consumers.
*a. True
b. False
21. Customer relationship management systems collect and manage large a
mounts of data about customers and make them available to employees.
*a. True
b. False
Voordelen van het kopen van samenvattingen bij Stuvia op een rij:
Verzekerd van kwaliteit door reviews
Stuvia-klanten hebben meer dan 700.000 samenvattingen beoordeeld. Zo weet je zeker dat je de beste documenten koopt!
Snel en makkelijk kopen
Je betaalt supersnel en eenmalig met iDeal, creditcard of Stuvia-tegoed voor de samenvatting. Zonder lidmaatschap.
Focus op de essentie
Samenvattingen worden geschreven voor en door anderen. Daarom zijn de samenvattingen altijd betrouwbaar en actueel. Zo kom je snel tot de kern!
Veelgestelde vragen
Wat krijg ik als ik dit document koop?
Je krijgt een PDF, die direct beschikbaar is na je aankoop. Het gekochte document is altijd, overal en oneindig toegankelijk via je profiel.
Tevredenheidsgarantie: hoe werkt dat?
Onze tevredenheidsgarantie zorgt ervoor dat je altijd een studiedocument vindt dat goed bij je past. Je vult een formulier in en onze klantenservice regelt de rest.
Van wie koop ik deze samenvatting?
Stuvia is een marktplaats, je koop dit document dus niet van ons, maar van verkoper ExamsExpert. Stuvia faciliteert de betaling aan de verkoper.
Zit ik meteen vast aan een abonnement?
Nee, je koopt alleen deze samenvatting voor €21,56. Je zit daarna nergens aan vast.
