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TEST BANK for Organizational Behaviour: Understanding and Managing Life at Work, 12th edition by Gary Johns & Alan M. Saks. ISBN-13: 9780137668786 A+ TABLE OF CONTENTS: 1. Organizational Behaviour and Management 2. Personality and Learning 3. Perception, Attribution, and liersity 4. Values, Attitud...

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Organizational Behaviour: Understanding and Managing Life at Work, 12th edition by Gary John




Organizational Behaviour: Understanding
and Managing Life at Work, 12th edition by
Gary John




Test Bank Page 1

, Organizational Behaviour: Understanding and Managing Life at Work, 12th edition by Gary John




Organizational Behaviour, 11e (Johns/Saks)
Chapter 1 Organizational Behaviour and Management


Objective 1.1


1) The most important goal of virtually all organizations is
A) profit.
B) survival.
C) employee development.
D) cost reduction.
E) increased productivity.
Answer: B
Diff: 2 Type: MC Page Ref: 5
Skill: Recall
Objective: 1.1 Define organizations and describe their basic characteristics.


2) Organizational survival is often dependent on how well the organization can adapt. Which of
the following behaviours on the part of individuals is necessary for the organization to survive?
A) Being motivated to join and remain with the organization
B) Performing their work in terms of productivity, quality, and service
C) Being flexible
D) Being innovative
E) All of the above
Answer: E
Diff: 1 Type: MC Page Ref: 5
Skill: Applied
Objective: 1.1 Define organizations and describe their basic characteristics.


3) Which of the following statements best defines an "organization"?
A) A social convention for accomplishing individual goals through group effort
B) A group which accomplishes common goals through social interactions and individual effort
C) A social invention for accomplishing common goals through group effort
D) A collection of formally organized social entities

Test Bank Page 2

, Organizational Behaviour: Understanding and Managing Life at Work, 12th edition by Gary John




E) A combination of people and physical capital designed to accomplish a common goal
Answer: C
Diff: 3 Type: MC Page Ref: 4
Skill: Recall
Objective: 1.1 Define organizations and describe their basic characteristics.

4) When we say that organizations are social inventions, we mean that
A) organizations don't exist without members.
B) physical assets and implements of technology are irrelevant to organizations.
C) they don't really exist.
D) the existence of organizations is what differentiates humans from animals.
E) they must have both people and things to be considered organizations.
Answer: A
Diff: 2 Type: MC Page Ref: 4
Skill: Applied
Objective: 1.1 Define organizations and describe their basic characteristics.


5) A social invention for accomplishing goals through group effort is a(n)
A) managerial task.
B) contingency.
C) organization.
D) operative goal.
E) manager.
Answer: C
Diff: 1 Type: MC Page Ref: 4
Skill: Recall
Objective: 1.1 Define organizations and describe their basic characteristics.


6) Which of the following is NOT usually a requirement for organizational survival?
A) The continuing membership of particular, specific individuals in the organization
B) The ability to induce persons to join and remain in the organization
C) Innovative activities which go beyond members' usual assignments
D) The reliable performance of usual assignments
E) Flexible and innovative behaviour

Test Bank Page 3

, Organizational Behaviour: Understanding and Managing Life at Work, 12th edition by Gary John




Answer: A
Diff: 2 Type: MC Page Ref: 5
Skill: Recall
Objective: 1.1 Define organizations and describe their basic characteristics.


7) What do 87 percent of executives believe is a strategic priority for their organization?
A) Employee engagement
B) Psychological capital
C) Human capital
D) Corporate social responsibility
E) Innovation
Answer: E
Diff: 3 Type: MC Page Ref: 5
Skill: Recall
Objective: 1.1 Define organizations and describe their basic characteristics.

8) Organizational behaviour is concerned with groups because
A) informal groups can influence organizational effectiveness.
B) much work is performed by formal work groups.
C) groups can influence new organizational members.
D) organizations depend on interaction and coordination among people to accomplish their goals.
E) all of the above.
Answer: E
Diff: 1 Type: MC Page Ref: 5
Skill: Recall
Objective: 1.1 Define organizations and describe their basic characteristics.


9) The text defines organizations as "socially unstructured units of authority."
Answer: FALSE
Diff: 1 Type: TF Page Ref: 4
Skill: Recall
Objective: 1.1 Define organizations and describe their basic characteristics.


10) A family could be an example of an organization, as the term "organization" is defined in the

Test Bank Page 4

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