3rd Managing Housekeeping Operation Exam study Guide latest updated 2024

Economy hotel - Ans ️️ -are a growing segment of the lodging industry. These properties provide clean, comfortable, and inexpensive room. Mid-market hotels - Ans ️️ -appeal to the largest segment of the traveling public. It's modest but sufficient, and the staffing level is moderate but not huge. Luxury hotels - Ans ️️ -offer world-classic service providing upscale restaurants and lounges, exquisite décor, concierge service, opulent and private dining facilities. Revenue center - Ans ️️ -sells goods or services to guests and thereby generates revenue for the hotel. Example of typical hotel revenue center are the front office and food and beverage outlets. Support center - Ans ️️ -do not generate revenue directly but play a supporting role to the hotel's revenue centers. The housekeeping department is a major support center within the room division