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USPS Postal Exam 421 SSA ACADEMY 2023 -Questions &answers IMM - ANSWER-International Mail Manual 24-Hour Clock - ANSWER-Improve effectiveness through standardization & innovation. End-to-end process to ensure mail is Collected, distributed, and deliver €9,96   In winkelwagen

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USPS Postal Exam 421 SSA ACADEMY 2023 -Questions &answers IMM - ANSWER-International Mail Manual 24-Hour Clock - ANSWER-Improve effectiveness through standardization & innovation. End-to-end process to ensure mail is Collected, distributed, and deliver

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USPS Postal Exam 421 SSA ACADEMY 2023 -Questions &answers IMM - ANSWER-International Mail Manual 24-Hour Clock - ANSWER-Improve effectiveness through standardization & innovation. End-to-end process to ensure mail is Collected, distributed, and delivered. USPS runs on this. Delivery Method...

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USPS Postal Exam 421 SSA ACADEMY 2023 -Questions
&answers

IMM - ANSWER-International Mail Manual

24-Hour Clock - ANSWER-Improve effectiveness through standardization &
innovation. End-to-end process to ensure mail is Collected, distributed, and
delivered. USPS runs on this.

Delivery Methods - ANSWER-Planes, trucks, cars, boats, bicycles, snow mobiles,
mules.

APC - ANSWER-Automated Postal Centers

Automated Postal Centers - ANSWER-Self-serve kiosks, commercial retail outlets,
banks, ATMs.

Mail Arrival Profile - ANSWER-Determines operational startup & staffing.

CET - ANSWER-Critical Entry Time

Clearance Time - ANSWER-Mail is cleared for dispatch.

18:00 - ANSWER-Carriers in from street.

20:00 - ANSWER-80% of collection mail should be cancelled at the P&DC.

23:00 - ANSWER-Out of primary processing.

24:00 - ANSWER-Secondary Operations Complete

04:00-09:00 - ANSWER-Distribute to DDC/DDU

07:00 - ANSWER-100% of DPS 2nd pass complete.

Core Responsibility - ANSWER-Security, Sanctity, Preserve, Protect - Instills
customer confidence, projects positive public image, maintains competitive
advantage, protects privacy.

PolicyNet - ANSWER-Online resource to find handbooks, manuals, publications.

Directives - ANSWER-Policies, Procedures, Regulations - Effects in four ways:
productivity, revenue, legal liability, customer service.

DMM - ANSWER-Domestic Mail Manual

Domestic Mail Manual - ANSWER-DMM - Policies, procedures and regulatins for
domestic mail. Information on extra services, postage prices, mail classes.

,International Mail Manual - ANSWER-IMM - Mailing conditions for each country, also
includes a list of countries.

USPS Mission - ANSWER-Provide, trusted, affordable, universal


ASM - ANSWER-Adminstrative Support Manual

Administrative Support Manual - ANSWER-Policies, procedures for adminstrative
and support functions. Information covering audits, investigations, communication,
facilities, equipment and privacy.

POM - ANSWER-Postal Operations Manual

Postal Operations Manual - ANSWER-Operations function of field organizations.
Information regarding retail, philatelic, collection, mail processing, transportation,
delivery, vehical operation.

ELM - ANSWER-Employee & Labor Relations Manual

Employee & Labor Relations Manual - ANSWER-Personnel policies and regulations.
Employee placement, pay, benefits, training, health and environment, labor relations.

F101 - ANSWER-Field Accounting Procedures

AS or MS - ANSWER-Handbook ID for Administrative Support Manual (ASM)

DM - ANSWER-Handbook ID for Domestic Mail Manual (DMM)

EL or P - ANSWER-Handbook ID for Employee & Labor Relations Manual (ELM)

M - ANSWER-Handbook ID for Postal Operations Manual (POM) or Administrative
Support Manual (ASM)

PO - ANSWER-Handbook ID for Postal Operations Manual (POM)

Publications - ANSWER-Primarily for public, marketing and mail guidelines.

Postal Bulletin - ANSWER-Official source of updates and amendments to current
directives. Can be accessed through PolicyNet. Biweekly.

Postal Forms - ANSWER-Can be searched by title or number. Website also provides
links to OPM, GSA, TSH, OSHA, OWCP.

Publication 223 - ANSWER-Information regarding directives and forms catalog.

#1 Business Goal - ANSWER-Strengthening customer relationship.

Value, Exceptional Service, Reliability - ANSWER-Will increase revenue, missed
opportunity is missed revenue, quality end-to-end service.

, Building Customer Relationship - ANSWER-Positive attitude, Listening,
Communication, Adapting to change, Knowledge of products, Soliciting customer
feedback.

What the postal service offers - ANSWER-Better value, presence in every
community, USPS.com, competitive pricing incentives.

Shipping Services - ANSWER-Priority, Express, Parcel Select, Parcel Return
Service, International Mail

Parcel Select - ANSWER-Entry points at DDU, SCF, NDC. Optional hold for pickup.
Pricing and volume incentives.

Parcel Return Service - ANSWER-Consumer return merchandise.

International Mail - ANSWER-Service to over 180 countries. Includes FC, GXG, PM,
PMEI.

GXG - ANSWER-Global Express Guaranteed

Global Express Guaranteed - ANSWER-1-3 day delivery. Money-back guarantee to
approximately 180 countries. Up to $100 insurance, can purchase additional up to
$2499.
Dimensions:
Weight up to 70 lbs,
46" x 35" x 46", combination length and girth of 108"

Priority Mail - ANSWER-1-3 day delivery. Includes tracking. Up to $50 insurance.
Flat rate, regional, prepaid pricing. Max weight 70 lbs, max 108" length plus girth. PM
subject to Balloon pricing zones 1-4, Dimensional pricing zones 5-8.

Priority Mail Express - ANSWER-1-2 days. Money-back guarantee. 365 days a year.
Includes proof of delivery signature (if requested), up to $100 insurance, delivery by
3:00pm. Delivery by 10:30am, Sundays, holidays for additional fee. Premier Service
of USPS.

Mailing Services - ANSWER-First Class, Periodicals, Standard, Package Services

First Class - ANSWER-Up to 13 oz, 2-3 day delivery.

Periodicals - ANSWER-Newspapers, magazines, journals, newsletters.

Standard - ANSWER-Printed matter: Flyers, circulars, advertising, newsletters,
bulletins, catalogs, small packages. Includes general merchandise such as
large/small gifts. Retail only.

Media - ANSWER-Educations materials: Books, film, manuscripts, CD, DVD

Library - ANSWER-To/from libraries, schools

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