IOP3704 Assignment 3 (QUALITY ANSWERS) Semester 1 2024

This document contains workings, explanations and solutions to the IOP3704 Assignment 3 (QUALITY ANSWERS) Semester 1 2024. For assistance call or us on 0.6.8..8.1.2..0.9.3.4... Case Study: Employees' Discontent at Tech Innovations Inc. (Note that this case study was compiled for the purpose of this assessment and is therefore not a real situation). Tech Innovations Inc., a leading software development company, faced a significant internal crisis following the alleged unfair dismissal of three senior engineers. The sudden termination of these employees without prior notice triggered outrage among the company's workforce and ignited a series of protests and disputes between the management and the employees' union. The management of Tech Innovations Inc. decided to terminate the employment of three experienced male engineers, citing undisclosed reasons. This decision was met with disbelief and discontent among the employees, who regarded the dismissed engineers as dedicated and valuable members of the team. Members of the company's employee union organized a protest outside the company headquarters, expressing their disapproval of the dismissals. They demanded immediate reinstatement of the engineers and criticized the management for its lack of transparency and empathy towards its workforce. Previous attempts at negotiation between the company management and the union had failed. The union accused the management of failing to follow proper dismissal procedures and disregarding the welfare of its employees. In response to the protest, the company management obtained a court injunction to remove the protesting union members from the premises, further escalating tensions between the two parties. Mr. Jonathan Carter, the spokesperson for Tech Innovations Inc., addressed the situation, stating that the company had followed a fair and objective procedure in handling the dismissals. He emphasized that the decision was made after careful consideration and consultation with legal advisors and external facilitators. Mr. Carter further assured the union that the dismissed engineers were provided with fair severance packages and certificates of service. However, due to financial challenges faced by the company, they were unable to replace the dismissed engineers immediately. Despite the ongoing dispute, both parties agreed to continue discussions in an attempt to find a resolution. The company management reiterated its commitment to upholding the rights and welfare of its employees while navigating the challenges faced by the company. Questions 1. From your specialised knowledge, advise Mr. Carter on the appropriate procedures that ought to have been adhered to in order to facilitate a more seamless in-person negotiation session with the union. It is important that your explanation incorporates illustrative examples. (14) 2. Addressing the situation at hand, Mr. Carter affirmed that the organisation had administered the terminations in accordance with an ethical and unbiased protocol. Explain to him what trustworthiness consists of and how Tech Innovations Inc.'s management can establish it. It is essential that you reference your work whenever suitable. (6) 3. The principal purpose of trade unions, which are associations of workers, is to govern the relationship between employers and employees. Identify and briefly discuss five (5) functions of the trade union at Tech Innovations Inc. that pertain to the representation of its members, with reference to the case study. (10) 4. Provide a comprehensive discussion on the universal forms of disciplinary action that should have been considered by the management of Tech Innovations Inc prior to its drastic decision to dismiss the three engineers. (10) 5. As an industrial psychologist, how would you bridge the gap between the fields of industrial psychology and employment relations at Tech Innovations Inc? (10)