Management Analyst Exam Prep 90 Questions with Verified Answers,100% CORRECT

Management Analyst Exam Prep 90 Questions with Verified Answers Different authorities have conflicting views regarding delegation. However, there seems to be a general agreement that if chief executive A delegates a task to subordinate executive B, Executive B cannot in-turn delegate to junior executive C A. Within organizational policy, to prescribe the methods to be used in performing the task. B. Responsiblity for direct supervision of the task to be performed. C. The duty to insure that predetermined standards are used in the result to be achieved in performing the task. D. Accountability of B to A of performing the task. - CORRECT ANSWER B. Responsibility for direct supervision of the task to be performed. If the problem of administrative problem solving can be said to have formal steps, the final phase can most aptly be described as: A. Effectuation B. Evaluation C. Indoctrination D. Interpretation - CORRECT ANSWER B. Evaluation The principal difficulty in setting quantitative work standards for professional employees is: A. Professional employees tend to oppose standards B. Comparable units of work are difficult to devise C. Jobs among professional employees vary substantially - CORRECT ANSWER B. Comparable units of work are difficult to devise Most modern analysts claim that a high level of cooperation and motivation in an organization can be accomplished by linking employees' motivation with organizational goals through: A. Formal staff meetings regularly scheduled B. Formal meetings with first line supervisors and employees regularly scheduled C. Informal meetings of groups in regularly scheduled face to face work groups D. Informal meetings of groups randomly scheduled - CORRECT ANSWER A. Formal staff meetings regularly scheduled A study of the administrative set up in an organization yields several recommendations to be made in the structure of the organization and work procedures. In preparing a written report, the best approach to employ in "selling" the recommendations to operating personnel is by: A. Acceptability, i.e., first explain those changes in whcih the operating personnel are most likely to assent B. Ease of implementation, i.e., first explain those changes which can be implemented with the lease amount of effort and expense C. Ease of implementation, i.e., first explain those changes which can be implemented with the least amount of time and effort D. Outlining the major improvements by order of importance - CORRECT ANSWER A. Acceptability, i.e., first explain those changes in whcih the operating personnel are most likely to assent Analysis of departmental work programs in conjunction with the City's budget is performed by the CAO's staff by review of which of the following: A. Annual work program B. Personnel utilization charts C. Cumulative cost reports (produced by DSB) D. Financial status reports - CORRECT ANSWER B. Personnel utilization charts On the organizational charts prepared in connection with the City's budget, which one of the following needs usually be shown only to the extent it is feasible to do so ? A. Functional responsibilities B. Position authority and description C. Relationship of organizational units D. Staffing of established positions - CORRECT ANSWER D. Staffing of established positions The main disadvantage of a large organization establishing its internal structure on a purely line basis is: A. Inflexibility in emergencies B. Lack of clear lines of authority C. Lax discipline D. Executives tend to get overloaded with details - CORRECT ANSWER D. Executives tend to get overloaded with details In an organization with horizontal specialization, vertical specialization is necessary in order to: A. Coordinate work efforts of personnel toward certain objectives B. Permit 'commercialization' between horizontal divisions C. Keep unrelated functions separate D. Make delegation of authority possilbe - CORRECT ANSWER A. Coordinate work efforts of personnel toward certain objectives Of the following, whcih is not required on a request for a transfer of funds: A. Effect on the department work program B. Alternate source of funds C. REason why shortage of funds has occurred or will occur D. Effect on department operations if transfer is not effected - CORRECT ANSWER B. Alternate source of funds The relative size of an organization's administrative staff will increase as the size of the organization A. Increases and the complexity of the organization's work increases B. Increases and the complexity of the organization's work decreases C. Decreases and the complexity of the organization's work decreases D. Decreases and the complexity of the organization's work increases - CORRECT ANSWER D. Decreases and the complexity of the organization's work increases To be considered measurable for budgeting purposes, work must be measured with respect to: A. Time only B. Workload only C. Either time or workload D. Both time and workload - CORRECT ANSWER D. Both time and workload This document is normally used as a delivery receipt and often to confirm emergency orders from a vendor: A. Authority for expenditure B. Interdepartmental sub-order C. Sub-purchase order D. Transmittal - CORRECT ANSWER C. Sub-purchase order In an organization containing both line supervisors and staff consultants, the preferred organizational relationship is for the consultants to be: A. Above the line supervisors B. At the same level reporting to the same superior as the line supervisors C. Below the line supervisors D. Autonomous, with no responsibility or control by the line organization - CORRECT ANSWER B. At the same level reporting to the same superior as the line supervisor In governmental agencies, ad hoc committees are used as: A. Functional decision making B. Temporary decision making bodies C. Expedite decision making D. Staff in the technical sense as compared to line - CORRECT ANSWER D. Staff in the technical sense as compared to line Under Charter Section 355 (1), budgetary transfers involving less than $5,000 can be made with the approval of the CAO. An important limitation to this process is that it only applies to: A. Transfers resulting from clerical or accounting errors in the budget docuemnt B. Intra-departmental accounts C. Transfers resulting from additions to the position authority D. Transfers necessitated by unexpected fluctuations in the revenue estimate - CORRECT ANSWER B. Intra-departmental accounts Council Committees' power in relationship to City functions: A. They have no control over departmental operations B. Have limited administrative control over departmental operations C. Have considerable administrative control over departmental operations - CORRECT ANSWER A. They have no control over departmental operations Who draws the distinction between curative medical visits and preventative medical visits in regard to sick time usage? A. Controller B. City Attorney C. Civil Service Commission D. Council E. CAO - CORRECT ANSWER B. City Attorney Basic documents controlling City activities require the general managers of departments to submit monthly reports to the Mayor on the work of the department. Of the following documets, whcih explains the materials that must be included in the report? A. City Charter B. Administrative Code C. Department budget manual D. Executive Directive E. CAO Rules - CORRECT ANSWER D. Executive Directive A Civil Service rule whcih is reasonable and not in conflict with any law: A. May be amended by ordinance B. Has teh same force and effect as the City Charter C. May be overruled (set aside) by any competent court of law D. May be suspended (overruled) by the Civil Service Commission - CORRECT ANSWER B. Has the same force and effect as the City Charter The determination of what combination of duties and responsibilities is involved in a given position in a given department is the responsbility of: A. Department head B. Civil Service Commission C. Department head with the approval of the Civil Service Commission D. General manager, Personnel Department - CORRECT ANSWER A. Department head An employee having full civil service status is discharged for case and appeals the discharge to the Civil Service Commission. Ordinarily, the proof needed to sustain the discharge against such an appeal is: A. Proof by a clear and substantial prepondrance of the evidence B. Expressions as to opinions of the quality of the employee's work by at least two supervisiors familiar with his/her work C. Sufficient evidence of particular facts and incidents to show a reasonalbe basis for the action taken D. None; the burden is on the employee to show that the discharge was due to discrimisation, politics or a similar factor - CORRECT ANSWER C. Sufficient evidence of particular faces and incidents to show a reasonable basis for the action taken As a result of a disciplinary hearing under Civil Service Commission Rule 12, the Board finds that the charges against the employee and insufficient and/or not sustained. In this case the Board A. Must find the penalty not sustained B. May or may not find the penalty sustained C. Cannot sustain a discharge but may sustain a suspension D. Cannot sustain the discharge without the approval of the appointing authority - CORRECT ANSWER B. May or may not find the penalty sustained Protection of the rights set forth in the California Fair Employment practives act is done under what particular authority of the State? A. Conservation of State resources B. Welfare power C. Police power D. Power conferred under federal FEP legislation - CORRECT ANSWER C. Police power Responsibility of department managers for affirmative action programs is explained in: A. Personnel Policy and Procedures B. Mayor's Executive Directives C. Los Angeles Municipal Code D. L.A. City Affirmative ACtion ordinace passed by Council - CORRECT ANSWER B. Mayor's Executive Directives Of all the feasible possibilities, the soundest solution to the problem of increasing job opportunities and availability for the disadvantaged in a governmental setting operating under a merit system is: A. Analysis and redesign of jobs B. Exempting from Civil Service requirements C. Establishing desirable rather than absolute exam performance requirements - CORRECT ANSWER A. Analysis and redesign of jobs In the context of affirmative action, "discrimination" as defined by the Supreme Court and the EEOC is: A. Overt, unequal treatment, sanctioned by offical pollicy B. Systemic, covert, subtle unequal treatment C. Consequences of employment practices without regard to motivation D Unequal treatment resulting from motivated actions - CORRECT ANSWER C. Consequences of employment practices without regard to motivation Public relations begins with supervisor-employee relationships mainly because: A. Employees need extensive training in public relations B. If morale and discpline are lacking it is usually at the expense of good public relations C. Employees cannot have good public relations if they don't have good supervisors D. Will informed employees always keep their supervisiors informed of any public relations problems - CORRECT ANSWER B. If morale and discpline are lacking it is usually at the expense of good public relations Delegation of authority by executives is an accepted practice. But there are consequences of such delegation. The executive should most carefully guard against: A. A tendency towards independence from the employee C. Employee will do the work on his/her own, without showing steps to executive C. The making of errors by employees D. The executive is ultimately responsible for control of the unit - CORRECT ANSWER C. The making of errors by employees The Budget Manual issued by the CAO provides that work units must meet all of the following criteria except that they need not A. Be expressed in monetary terms B. Be countable C. Reflect work effort D. Have Consistency - CORRECT ANSWER A. Be expressed in monetary terms The value of in-service training can be judged by: A. The number of training sessions attended B. Employee's opinion of training session C. What employee has learned at training session D. Employee's performance on the job after training - CORRECT ANSWER D. Employee's performance on the job after training According to the Employee Relations Board provisions of the Administrative Code, a "qualified employee organization" is best defined as: A. An exclusive representative unit B. An organization certified by the Employee Relations Board C. An organization whose primary purpose is to represent employees - CORRECT ANSWER C. An organization whose primary purpose is to represent employees In most cases, if a department wishes to designate an employee as management or confidential, the approving authority is: A. CAO B. Employee relations Board C. Personnel Department D. All the above - CORRECT ANSWER C. Personnel Department Quantified work performance standards are of value in administrative budget preparation chiefly because they A. Reveal areas where staff development or training is needed B. Serve to guide supervisors in making job assignements C. Procide a basis for determining the number of workers needed D. Indicate needs for labor-saving methods or machinery - CORRECT ANSWER C. Provide a basis for determining the number of workers needed The attitude in enforcing safety regulations should be: A. That all accidents are caused by the lack of knowledge of safety precautions V. That safety regulations are the result of knolwedge and experience in accident prevention C. That failure to follow safety instructions will result in legal action C. That following safety regulations will make other safety efforts unnecessary - CORRECT ANSWER B. That safety regulations are the result of knowledge and experience in accident prevention The most significant measure of success of safety program is the extent to which is affects the workers': A. Performance B. Attitude C. Interest D. Knowledge - CORRECT ANSWER A. Performance Which one of the following elements of an accident is not included in the investigation of an accident? A. Extent of injury B. Unsafe condition C. Unsafe act D. Type of accident - CORRECT ANSWER A. Extent of injury Appropriations are stated in __________ terms in the budget document. A. Performance B. Program C. Line-item D. Zero-based - CORRECT ANSWER C. Line-item The biggest disadvantage of line-item budgeting is that it: A. Overspecializes the use of city funds B. Overemphasizes work programs C. Doesn't measure work performance D. Lacks the ability to measure how efficiently work is performed - CORRECT ANSWER D. Lacks the ability to measure how efficiently work is performed Program budgeting permits a higher degree of ________________ for the attainment of objectives. A. Responsbility B. Accountability C. Achievement D. None of the above - CORRECT ANSWER B Accountability The enactment of the Budget, including authorization of funds and the establishment of the tax rate and adoption of necessary resolutions to effectuate the budget plan is referred to as: A. Budget control B. Budget resolution C. Budget proposal D. Budget adoption - CORRECT ANSWER D. Budget adoption A report including the amount of revenue received, work accomplished and the number of expenditrues for th eBudgetary Control system is required every: A. Month B. 4 Months C. 6 Months D. 1 Year - CORRECT ANSWER A. Month The post-audit includes all of the following aspects except: A. Check on the handling of expenditure of funds B. An audit of all of the departments and governments operations C. An audit of all teh departments and governemetn operations except those of the proprietary departments - CORRECT ANSWER B. An audit of all of the departments and government operations The highest level at which all personnel are engaged in work that is basically the same is referred to as the: A. Point of specialization B. Point of equality C. Point of standard performance D. Point of differentiation - CORRECT ANSWER D. Point of differentiation The following are all criteria for the selection of a Department work unit except: A. It must express output B. It must have consistency C. It must be expressed in familiar technology D. It must be countable E. all of the above - CORRECT ANSWER E. All of the above The administrative concept of _______ is used in making office decisions. The subordinate manageers make decisions according to policy, but when there is uncertainty, it's decision is referred to higher management authority. A. Chain of command B. Unity of command C. Implicit policy D. Exception principle - CORRECT ANSWER D. Exception principle Of the following, the most serious disadvantage of a straight line organization in a large unit with various functions is: A. Over specialization B. Poor coordination C. Lack of delegation of authority D. Complex chain of command - CORRECT ANSWER B. Poor coordination From the point of view of sound management technique, the major reason for centralizing the services which handle planning, budget, and personnel in an organization is to: A. Systematize office procedure B. Simplify problems of the operating agency C. Place tools of control in hands of top management D. Implement principle of checks and balances - CORRECT ANSWER C. Place toools of control in hands of top management Work and procedure requirements are most effective if developed by A. Specialists from outside the department B. Specialists from inside the department C. Participation from within the department D. The top administrator in the office and his top assistant administrator - CORRECT ANSWER C. Participation from within the department Budgetary control is concerned with all of the following except: A. Realization of estimated revenues B. Achievement of program objectives and accomplishment of things planned to be done C. Doing so with the funds budgeted D. Elimination of budgeted activities as needed - CORRECT ANSWER D. Elimination of budgeted activities as needed The cost accounting aspect fo the City's Program Budget provides cost information for two basic purposes. One is for programs where cost is a recurring factor in decision making, the other is for: A. Reimbursable services B. Research projects C. Published reports issued by Council D. All of the above are pertinent - CORRECT ANSWER A. Reimbursable services Differentiation of subactivities to be included in the budget include: A. Work to be performed B. Organizational situation C. Geographic setting D. Personnel - CORRECT ANSWER A. Work to be performed Work units are determined by: A. Government Efficiency Committee of the City Council B. Management audit team of the CAO C. Department head D. Personnel Department - CORRECT ANSWER C. Department head Construction cost estimates for budget requests for the development of a branch library are supplied by: A. Public Buildings B. caO C. Library Department D. Engineering - CORRECT ANSWER D. Engineering How many of the CAO's criteria must be satisfied when establishing work units? A. 2; some B. 3; several C. 4; most D. 5; all - CORRECT ANSWER D. 5;all According to the Charter, the Council, when considering the proposed budget of the mayor, may A. Increase, decrease, omit, insert B. Increase or decrease only C. Increase and insert but not decrease D. Decrease or omit but not insert or increase - CORRECT ANSWER A. increase, decrease, omit, insert According to CAO Rules, a training conference requiring a arequest for travel is normally considered: A. Business trip B. Convention C. Business meeting D. Business trip, business meeting, or convention depending on the subject matter, frequency of occurrence, etc. - CORRECT ANSWER C. Business meeting CAO Rule 3 governing departmental annual reports is intended to achieve increased: A. Economy B. Clarity C. Accountability D. Efficiency - CORRECT ANSWER A. Economy According to CAO Rules, the departmental organization charts must be presented to teh CAO concurrently with: A. The Personnel Ordinance B. Departmental Work Program C. The expenditure plan D. Annual report - CORRECT ANSWER B. Departmental Work Program Advancement in salary from a third step to the fourth step for most City employees is contingent upon completion of one year's service at the third step and on: A. Approval of the departmental personnel committee B. A service rating other than unsatisfactory C. Completion of three years continuous City service D. Nothing else; the increase is automatic - CORRECT ANSWER B. A service rating other than unsatisfactory The term allocation as used in the salary standardization provisions of the Administrative Code refers to a/an A. Authorization of an employee's salary B. Assigment of duties to an employee C. The number of authorized positions in each department D. Determining the classification of positions - CORRECT ANSWER D. Determining the classification of positions The employer/employee relations provisions of the Administrative Code can best be described as applicable to all A. Departments, bureaus and offices B. Departments under the budgetary control of the Mayor and Council C. Departments, bureaus and offices except Harbor, Airports and Water and POwer - CORRECT ANSWER B. Departments under the budgetary control of the Mayor and Council According to the Administrative Code, when an unresolved grievance is submitted to an arbitrator, the arbitrator's decision is A. Binding in all cases B. Advisory in all cases C. Advisory for independent departments D. Advisory except in those cases which involve an expenditrue of funds - CORRECT ANSWER C. Advisory for independent departments According to the employer/employee relations previsions of the Administrative Code, an impartial third party acting as an intermediary between the City's management and representatives of the recognized employee organizations in order to resolve disputes through interpretation, suggestion and advice is a/an A. Arbitrator B. Hearing Examiner C. Consultant D. Mediator - CORRECT ANSWER D. Mediator The City pays its employees a salary that relates, in a certain way, to that paid by private business. According to the City Charter, that amount must be A. Equal to the prevailing wage B. At least equal to the prevailing wage C. Not more that 5% less than the prevailing wage D. Not more that 11% more that the prevailing wage - CORRECT ANSWER B. At least equal to the prevailing wage Which of the following establishes the maximum number of days on emergency appointments? A. Charter B. Administrative Code C. Civil Service Rules D. CAO E. Personnel Department - CORRECT ANSWER A. Charter When personal property is sold in the City, the proceeds received from it are placed in the Ciy treasure and A. Credited to the department fund B. Credited to the General Fund C. Earmarked for the replacement of property D. Deposited in the fund which needs it most, as determined by the CAO - CORRECT ANSWER A. Credited to the department fund The establishment of positions in non-proprietary City departments is by A. Council B. CAO C. Board of Civil Service Commissioners D. The departments' Board of Commissioners - CORRECT ANSWER A. Council According to the City Charter, the request of a City department to employ a person on an exempt basis to perform professional services of an exceptional character must be approved by A. Only the Council B. Only the Mayor C. Only the Civil Service Commission D. Both th eCouncil and the Civil Service Commission - CORRECT ANSWER D. Both the Council and the Civil Service Commission The letting of contracts by the City Council is a/an ________ function and not a/an _________ function. The blanks are best filled respectively, by A. Judiciary, fiduciary B. Fiduciary, judiciary C. Legislative, administrative D. Administrative, legislative - CORRECT ANSWER D. Administrative, legislative The City Administrative Office can most aptly be described as A. A fact finding agency B. A decision making body C. An agency operating under joint power agreement D. An agency operating under the direction of the Board of Referred Powers - CORRECT ANSWER A. A fact finding agency Personnel services are reviewed by the CAO to determine A. Need and financing B. The availability of City Personnel to do the work C. The financial D. legal - CORRECT ANSWER A. Need and financing By Charter, the Controller is required to report on anticipated revenues from the following sources except one, the exception is: A. Property taxes B. Licenses C. Fees D. Fines - CORRECT ANSWER A. Property taxes The Charter states that the Controller is required to exercise close supervision over all of the accounts of the officers and departments of the City except one. The one department which is exempted from the above provision is: A. Controller B. Pensions C. Department of Water and Power D. None. There is no exemption from the above provision - CORRECT ANSWER D. None. There is no exemption from the above provision Administration of ordinances regarding such matters as transient occupancy tax, utility users tax, and the business tax is the responsiblity of A. Controller B. Treasurer C. City Clerk D. Bureau of Accounting, Department of Public Works - CORRECT ANSWER C. City Clerk The Administrative Code consists of the following: A. City Charter Sections B. Procedural ordinances of the City C. Procedural ordinances of the City and City Charter sections for reference - CORRECT ANSWER B. Procedural ordinances of the City The City Purchasing Agent is authorized to make a contract with the following: A. One of the lowest bidders B. The lowest and most responsible bidder C. Any Bidder - CORRECT ANSWER B. The lowest and most responsible bidder A successful bidder must post his performance bond A. 10 days after award of contract (in Charter) B. Upon contract award (30 days) C. Upon submission of bid - CORRECT ANSWER A. 10 days after award of contract (in Charter) All general obligation bonds relating to a "Municipal Improvement" sall be submitted to the CAO for study and report. What authorizes this? A. Administrative Code B. City Charter C. Mayor D. Government Code - CORRECT ANSWER A. Administrative Code The total estimated cost of physical and operating plant projects included in the CAO's tentative capital improvement expenditure program for a fiscal year shall be ________ the total amount of funds estimated to be available for capital improvements is: A. 1/3 B. 1/2 C. Equal to D. Double - CORRECT ANSWER D. Double Official records of the City of LA are preserved and maintained in compliance with the City Charter and A. General laws of the State of California B. Administrative Code C. City Clerk's Rules of Procedure D. CAO Rules - CORRECT ANSWER A. General laws of the State of California The audit and approval requirement that must be met before payment of all demands for funds drawn on the City fund is provided by A. City Charter B. A Mayor's order C. Council ordinance D. Custom and tradition - CORRECT ANSWER A. City Charter That all City offices remain nonpartisan is imposed upon the City by A. State Legislature B. City Charter C. A Mayor's order D. Custom and tradition - CORRECT ANSWER A. State Legislature The basic authority which states that class descriptions are descriptive and explanatory and not restrictive is: A. Administrative Code B. Civil Service Rules C. Charter D. Board of Civil Service Commissioners policies - CORRECT ANSWER A. Administrative Codes The authority that determines that a manpower shortage exists in a class in order to adjust entry level salary is: A. CAO B. Civil Service Commission C. Council D. Department Manager - CORRECT ANSWER B. Civil Service Commission The purpose of Schedule "A" of Section 4.61 of the Administrative Code is approval of _________; the purpose of DPO's is _________. A. Salaries; positions authorities B. Positions; salaries - CORRECT ANSWER A. Salaries; positions authorities The basic authority for controlling employee sick leave usage is: A. Controller B. Department head C. Personnel D. CAO - CORRECT ANSWER B. Department head The City's accounting system is A. Cash B. Accrual C. Modified cash accrual - CORRECT ANSWER C. Modified cash accrual In the City of Los Angeles, the main accounting device used oto make sure that each Council Controlled department stays within th eamounts budgeted for each classification of expenditure is: A. Controlling account B. Fund account C. Encumbrance account D. Voucher account - CORRECT ANSWER C. Encumbrance account The main purpose of the item "unappropriated Balance" in the annual City budget is to: A. Provide for permanent improvements B. Cancel outstanding debt obligations C. Provide for general salary adjustments D. Meet contingencies as they arist - CORRECT ANSWER D. Meet contingencies as they arise