WGU D351 FUNCTIONS OF HR MANAGEMENT
QUESTIONS AND ANSWERS
Which of the following is the appropriate order of the steps in the main model of
training?
A. assess, draft, develop, evaluation, initiation
B. enhance, delegate, draft, analyze, implement
C. analyze, design, develop, implement, evaluate
D. design, analyze, enhance, implement, delegate - Answer-C. analyze, design,
develop, implement, evaluate
Which of the following are found in the job profile? (Choose two)
A. job specification
B. job advertisement
C. job evaluation
D. job description - Answer-A. job specification
D. job description
HR Planning helps an organization in all of the following ways except one. Which is not
a purpose of HR Planning?
A. to assist the company to forecast future workforce needs
B. to ensure qualified employees are considered for promotion
C. to translate goals and objectives into tactical programs and steps
D. to identify knowledge, skills and ability gaps in the workforce - Answer-B. to ensure
qualified employees are considered for promotion
Reed Hospital is proud to be one of two organizations in the Midwest region to offer
robot-enhanced surgery. In the past year, multiple doctors have requested privileges to
treat their patients at Reed because of the adoption of this innovative technology.
During a SWOT analysis, which of the four categories may discuss this result.
A. strengths
B. weaknesses
C. opportunities
D. threats - Answer-A. strengths
A performance appraisal method in which ratings of employees' performance are used
to assign employees to pre-determined levels is called
A. straight ranking
B. forced distribution
C. paired comparison
D. alternate ranking - Answer-B. forced distribution
,7. An hourly wage is categorized as ______, and a bonus is a form of ______.
A. an intrinsic reward; variable pay
B. indirect compensation; direct compensation
C. base pay; variable pay
D. direct compensation; indirect compensation - Answer-C. base pay; variable pay
There are many rights that employees have under the public policy exception. Which of
these is not protected under this concept?
A. to attend jury duty
B. to refuse to sign the employee handbook
C. to file a discrimination claim
D. to contact OSHA about a work hazard - Answer-B. to refuse to sign the employee
handbook
Pinpoint Accounting Services, opened 6 months ago, prides itself in efficient and
effective consultancy. As part of the hiring process, candidates are screened using a
test with a hypothetical set of general ledger documents and a report with a few
inaccuracies. The candidate is to find the errors. Use of this method holds which type of
validity?
A. empirical
B. content
C. construct
D. predictive - Answer-B. content
Both Delphi Technique and Nominal Group Technique are _____.
A. statistical methods to forecast labor demand
B. judgmental methods to forecast labor supply
C. statistical methods to forecast labor supply
D. judgmental methods to forecast labor demand - Answer-D. judgmental methods to
forecast labor demand
Which of the following best describes a situation in which an implied contract occurred?
A. Tamika signs a one year contract to provide tech support for a company
B. the line supervisor gives Chris a glowing performance review
C. the company CEO promises Rafka that he will be opening a new location in three
years
D. the employee handbook includes an at will policy and agreement - Answer-C. the
company CEO promises Rafka that he will be opening a new location in three years
, If a person took a test in December and scored 75, then took the same test again in
March and scored 76 (statistically the same), then it can be reasonably determined that
the exam is ____.
A. easy
B. valid
C. reliable
D. criterion rich - Answer-C. reliable
All of the following except one are characteristics of effective HR professionals
(according to our online text):
A. analytical ability
B. psychological techniques
C. customer focus
D. political savvy - Answer-B. psychological techniques
14. Training in the workplace has the purpose of increasing knowledge, skills and
abilities for an employee's current job position. A written test, after training, is a _____
level measure of training effectiveness.
A. reaction
B. learning
C. results
D. behavioral - Answer-B. learning
15. In what order do the 4 steps of the HR Planning process occur?
A. HR programming, Establishing HR Objectives and Policies, Control and Evaluation,
Developing Data
B. HR programming, Developing Data, Control and Evaluation, Establishing HR
Objectives and Policies
C. Developing Data, Establishing HR Objectives and Policies, HR programming, Control
and Evaluation
D. Establishing HR Objectives and Policies, HR programming, Developing Data, Control
and Evaluation - Answer-C. Developing Data, Establishing HR Objectives and Policies,
HR programming, Control and Evaluation. (DOPE)
Lorain is an employee at Pinnacle Outdoor Center in the clothing department where she
has worked for two years. Her new manager, Eileen, has been asking multiple times
about going out after work for a beer. Lorain comes to you as the HR Manager and
explains that she feels uncomfortable with Eileen's actions. What should you do?
A. Share with Lorain that this seems like a friendly attempt to get to know her.
B. Refer Lorain to the employee handbook for proper procedures to follow.
C. Tell Lorain about Eileen's boyfriend and dismiss the complaint.
QUESTIONS AND ANSWERS
Which of the following is the appropriate order of the steps in the main model of
training?
A. assess, draft, develop, evaluation, initiation
B. enhance, delegate, draft, analyze, implement
C. analyze, design, develop, implement, evaluate
D. design, analyze, enhance, implement, delegate - Answer-C. analyze, design,
develop, implement, evaluate
Which of the following are found in the job profile? (Choose two)
A. job specification
B. job advertisement
C. job evaluation
D. job description - Answer-A. job specification
D. job description
HR Planning helps an organization in all of the following ways except one. Which is not
a purpose of HR Planning?
A. to assist the company to forecast future workforce needs
B. to ensure qualified employees are considered for promotion
C. to translate goals and objectives into tactical programs and steps
D. to identify knowledge, skills and ability gaps in the workforce - Answer-B. to ensure
qualified employees are considered for promotion
Reed Hospital is proud to be one of two organizations in the Midwest region to offer
robot-enhanced surgery. In the past year, multiple doctors have requested privileges to
treat their patients at Reed because of the adoption of this innovative technology.
During a SWOT analysis, which of the four categories may discuss this result.
A. strengths
B. weaknesses
C. opportunities
D. threats - Answer-A. strengths
A performance appraisal method in which ratings of employees' performance are used
to assign employees to pre-determined levels is called
A. straight ranking
B. forced distribution
C. paired comparison
D. alternate ranking - Answer-B. forced distribution
,7. An hourly wage is categorized as ______, and a bonus is a form of ______.
A. an intrinsic reward; variable pay
B. indirect compensation; direct compensation
C. base pay; variable pay
D. direct compensation; indirect compensation - Answer-C. base pay; variable pay
There are many rights that employees have under the public policy exception. Which of
these is not protected under this concept?
A. to attend jury duty
B. to refuse to sign the employee handbook
C. to file a discrimination claim
D. to contact OSHA about a work hazard - Answer-B. to refuse to sign the employee
handbook
Pinpoint Accounting Services, opened 6 months ago, prides itself in efficient and
effective consultancy. As part of the hiring process, candidates are screened using a
test with a hypothetical set of general ledger documents and a report with a few
inaccuracies. The candidate is to find the errors. Use of this method holds which type of
validity?
A. empirical
B. content
C. construct
D. predictive - Answer-B. content
Both Delphi Technique and Nominal Group Technique are _____.
A. statistical methods to forecast labor demand
B. judgmental methods to forecast labor supply
C. statistical methods to forecast labor supply
D. judgmental methods to forecast labor demand - Answer-D. judgmental methods to
forecast labor demand
Which of the following best describes a situation in which an implied contract occurred?
A. Tamika signs a one year contract to provide tech support for a company
B. the line supervisor gives Chris a glowing performance review
C. the company CEO promises Rafka that he will be opening a new location in three
years
D. the employee handbook includes an at will policy and agreement - Answer-C. the
company CEO promises Rafka that he will be opening a new location in three years
, If a person took a test in December and scored 75, then took the same test again in
March and scored 76 (statistically the same), then it can be reasonably determined that
the exam is ____.
A. easy
B. valid
C. reliable
D. criterion rich - Answer-C. reliable
All of the following except one are characteristics of effective HR professionals
(according to our online text):
A. analytical ability
B. psychological techniques
C. customer focus
D. political savvy - Answer-B. psychological techniques
14. Training in the workplace has the purpose of increasing knowledge, skills and
abilities for an employee's current job position. A written test, after training, is a _____
level measure of training effectiveness.
A. reaction
B. learning
C. results
D. behavioral - Answer-B. learning
15. In what order do the 4 steps of the HR Planning process occur?
A. HR programming, Establishing HR Objectives and Policies, Control and Evaluation,
Developing Data
B. HR programming, Developing Data, Control and Evaluation, Establishing HR
Objectives and Policies
C. Developing Data, Establishing HR Objectives and Policies, HR programming, Control
and Evaluation
D. Establishing HR Objectives and Policies, HR programming, Developing Data, Control
and Evaluation - Answer-C. Developing Data, Establishing HR Objectives and Policies,
HR programming, Control and Evaluation. (DOPE)
Lorain is an employee at Pinnacle Outdoor Center in the clothing department where she
has worked for two years. Her new manager, Eileen, has been asking multiple times
about going out after work for a beer. Lorain comes to you as the HR Manager and
explains that she feels uncomfortable with Eileen's actions. What should you do?
A. Share with Lorain that this seems like a friendly attempt to get to know her.
B. Refer Lorain to the employee handbook for proper procedures to follow.
C. Tell Lorain about Eileen's boyfriend and dismiss the complaint.
