ITSP 134 Chapter 18 Review
Understanding the capabilities of any device is an important component of an
administrator's duties and knowledge base. When creating applications for any mobile
device, testing them ahead of time is important. Which of the following is a tool for using
a virtual device to test a mobile app? - ANS-Emulator
A Mac user wants to update macOS and is searching Apple.com to locate update files.
How are macOS updates typically obtained? - ANS-Updates are found in the App Store.
Scott has been asked to factory reset his old corporate-owned Android device. Upon
opening the settings application, Scott is greeted with several options and paths. Which
of the following paths would he need to take in order to erase all the data from his
device? - ANS-System > Advanced > Reset options > Erase all data
Samuel is using an older Android device for his advisor role. Upon being requested to
update his Android OS to the latest model, Samuel notices there is no option to update
under System Update in the Settings application. Which of the following would his
device be labeled as? - ANS-End-Of-Life (EOL)
Michael is going through onboarding for his new position as a supervisor. While setting
up his new corporate-owned device, he would like to make sure that all his data is not
only backed up through Google, but also through the company's cloud storage. Which
of the following would allow him to back up the device's data to the company's cloud
storage? - ANS-Remote Backup Application
Seeing various issues with a device, an administrator becomes more knowledgeable
about common problems and solutions. As such, when certain conditions are met, the
likelihood that a problem is something that has been seen before becomes greater.
Being able to quickly and efficiently diagnose and resolve those issues is important.
Which of the following has symptoms of short battery life or power drain? -
ANS-Malware
Diagnosis of various malware on a system is important because the sooner that the
offending application can be identified, the more that any damage or continuing effects
on an organization can be limited. Which of the following is a symptom of malware at
work on a device? - ANS-High number of ads
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