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ARM 400 EXAM QUESTIONS AND CORRECT DETAILED ANSWERS ACTUAL EXAM GRADED A+ 2024/2025

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what is an organizations governance a set of parameters within which govts and organizations operate and is not much left to interpretation are risk owners always internal no they can be external stakeholders what is a KPI a measurement that defines how successfully an organization is p...

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  • 5 augustus 2024
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ARM 400 EXAM QUESTIONS AND CORRECT
DETAILED ANSWERS ACTUAL EXAM
GRADED A+ 2024/2025
what is an organizations governance

a set of parameters within which govts and organizations operate and is not much left to
interpretation




are risk owners always internal

no they can be external stakeholders




what is a KPI

a measurement that defines how successfully an organization is progressing toward long term goals




what is a critical success factor

an element necessary for an organizations success that is derived from a strategic objective




how are KPIs and CSFs interrelated

KPIs measure activity tied to a CSF. the CSF is more general and the KPI is how you measure whether
or not you are completing the CSF.




how is risk tolerance used with KPI

it indicates how much deviation from the KPI an organization will accept

,what are key risk indicators

a tool used by an organization to measure the uncertainty of meeting a strategic business objective




what aspects make a good KRI

predictive

quantifiable

supportive of management decisions

reviewed regularly




difference between KPIs and KRIs

KPIs measure an organizations progress toward a goal while KRIs measure risk and volatility that can
affect whether those goals are reached




what are a few examples of KRI metrics

percentage change from prior period

budget variance percentage

aged accounts receivable

aged accounts payable




what are 6 sources of KRIs

corporate strategies/objectives

company policies, regulations and legal requirements

loss experience

stakeholder requirements

,internal and external SMEs

trade publications and loss registries




what are the 8 qualities of effective KRIs

supportive of organizational goals

quantifiable

supportive of management decisions

capable of being measured

capable of being benchmarked to internal standards

developed on a consistent basis

reviewed on a consistent basis

predictive or future problems




what is the primary use of KRIs

to identify emerging risks and assess changes in known risk




what are 7 uses of KRIs

strategic planning

balancing risk and return

clarifying expectations

protecting against risk

improving the work environment

providing a historical view of risks

demonstrating compliance effots

, what is Business Process Management (BPM)

a systematic plan to analyze and improve business processes through life cycle phases to achieve long
term goals




what are the 5 steps of BPM

design/redesign process

model scenarios

execute process changes

monitor results

optimize process




what are 3 benefits of BPM

providing senior management with regular feedback

enabling efficient use of resources

responding quickly to client or market demands




what are 6 risks created by Business Process Automation and Robotic Process Automation

tedious integration

upfront costs

low morale

glitches

overreliance

degraded customer experience




is it a good idea to separate ownership and control of the company

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