troduction to IT C182 WGU Introduction to IT C182 WGU WGU C182 Introduction to IT Questions and Answers
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Having multiple data centers located in disparate regions; typically used by
large organizations.
The Internet of Things (IoT)
Refers to the myriad types of devices that can and will be connected to the
Internet in the next few years.
Big Data
Refers to data sets that are s...
Introduction to IT C182 WGU Introduction to
IT C182 WGU WGU C182 Introduction to IT
Questions and Answers
What are core components of IT?
➫ Hardware
Software
People
What are some visions and goals of IT?
➫ Communication, both internal and external
Sharing of resources
Facilitating the integration of Departments
Management of Information
Ensuring that the organization runs according to ethical practices
Why is IT viewed as a system?
,➫ A system is a combination of independent parts all working together to
accomplish a goal.
What are some skills needed by IT personnel?
➫ Troubleshooting and problem solving.
Knowledge of operating systems.
System level programming.
System security
Hardware
Describe trouble shooting (IT Skill)
➫ Detect and diagnose a problem, then find a solution. Examples: Poor
processor performance, full hard drive, virus or other malware.
Describe knowledge of OS's (IT Skill)
,➫ Operating system installation, application software installation, user account
creation, system monitoring. Examples: versions of Windows, Mac OS, Linux,
Unix, etc.
Describe system level programming (IT Skill)
➫ Shell scripts to automate processes, manipulating configuration files for
system services. Examples: Bash, Csh scripts, Ruby scripts, C/C++ programs
Describe system security (IT Skill)
➫ Ensuring proper system security is in place. Following or drafting policies for
users. Monitoring for threats. Examples: Keeping security patches up to date,
configuring a system firewall, installing anti-malware software, examining log
files of evidence of breaches or attacks.
Describe hardware (IT Skill)
➫ Installing and configuring new hardware. Troubleshooting, repairing, or
replacing defective hardware. Examples: replacing CPUs and disk drives,
connecting network cables to network hubs, switches, routers.
, What are some System Administrator duties?
➫ Account management: creating new user accounts and deleting obsolete user
accounts.
Password management: making sure that all users have passwords that agree
with the security policy.
File protection management: making sure that files are appropriately protected
(for instance, making sure that important documents are not writable by the
outside world) and performing timely backups of the file system
Installing and configuring new hardware and troubleshooting hardware including
the network.
Installing and configuring new software including updating new operating system
(OS) patches, and troubleshooting software.
Providing documentation, support, and training for computer users.
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