Making eye contact with the client and encouraging the client to continue talking are examples of: -
correct answer ✔✔Attending Skills
Explaining agency services and policies is part of the engagement process of: - correct answer
✔✔Completing required paperwork
Where would you not be able to conduct the engagement process? - correct answer ✔✔A city street
What is true about assessment? - correct answer ✔✔It always involves making judgments
What should be considered during assessment in the generalist practice? - correct answer ✔✔Mezzo
dimensions of client's situation
Macro dimensions of clients situation
Human Diversity
Individuals having difficulties relating to each other fall in what problem category? - correct answer
✔✔Interpersonal Conflict
Clients who feel they are not getting the resources they are entitled to fall in what problem category? -
correct answer ✔✔Problems with formal organizations
Before considering whether a problem should be worked on or not, a worker should consider which of
the following criteria - correct answer ✔✔Does the client recognize that the problem exists?
Which of the following is (are) a(n) important source(s) of assessment data? - correct answer
✔✔Interview responses
Your own reactions
Collateral information
, Which of the following is (are) true regarding the Diagnostic and Statistical Manual (DSM)? - correct
answer ✔✔It is an assessment mechanism upon which specific intervention can be built
Family assessment involves what concepts? - correct answer ✔✔Family structure
Life cycle adjustments
Family communication
A(n) _____ presents a chronological picture of the family noting important events, relationship patterns,
etc. through three or more generations. - correct answer ✔✔Genogram
Which of the following is (are) true about being alert, streetwise, and safe while making home visits? -
correct answer ✔✔Communicate visually that you are a calm, confident individual
Which of the following dimensions was NOT listed in the text as relevant for assessing family structure? -
correct answer ✔✔Motivation
Clients' possible strengths were divided in the text into all of the following categories except - correct
answer ✔✔Collateral characteristics
The first step in the planning process is to: - correct answer ✔✔Work with your client
When prioritizing problems, you should focus on problems that fulfill which of the following criteria? -
correct answer ✔✔Problem can be clearly defined in understandable terms
Problem should be realistically possible to remedy
Potential areas of client strengths include: - correct answer ✔✔Reaction to professional services
Religion and values
Special interests and activities