PADM Final Review UPDATED ACTUAL Questions and CORRECT Answers
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PADM Final Review UPDATED ACTUAL
Questions and CORRECT Answers
As a doctrine, managerialism continues to evolve, its essence having been distilled under the
label "the new
public management." According to Christopher Pollitt this has the following aspects, except:
- CORRECT ANSWER- a zeroba...
PADM Final Review UPDATED ACTUAL
Questions and CORRECT Answers
As a doctrine, managerialism continues to evolve, its essence having been distilled under the
label "the new
public management." According to Christopher Pollitt this has the following aspects, except:
- CORRECT ANSWER✔✔- a zerobased budgeting construct.
Measuring the productivity of any jurisdiction, organization, program or individual is
particularly problematic
because of the problem of defining outputs and of quantifying measures of: - CORRECT
ANSWER✔✔- the problem of defining outputs and of quantifying measures of outcomes
Performance management refers to all of the following except: - CORRECT ANSWER✔✔-
use of the royal lie to achieve goals
SelfDirected Work Teams do the following: - CORRECT ANSWER✔✔- accept
responsibility for its processes and outputs.
-and-
accept responsibility for the behavior of other groups members.
Some barriers to Productivity Improvement in the public sector are the following, with the
exception of: - CORRECT ANSWER✔✔- social networking
E-government has created the 311 approach for local government. Many cities like New York
and San
Antonio have shown its utility. The 311 call number is used to: - CORRECT ANSWER✔✔-
place citizens in contact with a municipal employee who is familiar with
an array of city services and programs.
-and-
try to provide a "one-stop" government
-and-
improve efficiency in service delivery.
, The term e-government refers to all of these except: - CORRECT ANSWER✔✔- a greater
need for user fees and charges for government Internet activities
What is a potential cost or problem of information technology use in information provision or
public
service delivery? - CORRECT ANSWER✔✔- digital divide: unequal access to the Internet
-and-
maintenance of IT system
which is not true about the intranet and the Internet? - CORRECT ANSWER✔✔- the
intranet is to communicate with the public or external organizational members.
Which statement is not true about managerialism? - CORRECT ANSWER✔✔-
reengineering is a simple change while reorganization is a broad and deep change.
Strategic management concepts in the public sector: - CORRECT ANSWER✔✔- come to
organizational strategy from a military lexicon.
-and-
are about employment and management of overall resources to gain a preset objective.
A process that systematically compares work processes of competitors or to do with best
practices in an
industry is called - CORRECT ANSWER✔✔- benchmarking.
A SWOT analysis - CORRECT ANSWER✔✔- is a tool to assess organizational fit with its
internal and external environments
-and-
is a "strengths and weaknesses" look at an organization's internal resources and capabilities.
-and-
is an "opportunities and threats" look into the opportunistic and predatory aspects from the
outside
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