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BUSA 2100 EXAM WITH 100 % COMPLETE SOLUTIONS 2024 LATEST UPDATE Key Drivers of Corporate Social and Environmental Responsibility - Answer- • government legislation or threat of legislation • cost savings • market advantage • protection or enhancement of reputation and brands • avoid...

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SOLUTIONS 2024 LATEST UPDATE
Key Drivers of Corporate Social and Environmental Responsibility - Answer- •
government legislation or threat of legislation
• cost savings
• market advantage
• protection or enhancement of reputation and brands
• avoiding risk, or responding to accident or environmental threat
• a 'champion' within the organization
• pressure from shareholders
• pressure from consumers
• pressure from non-government organization
• societal expectation

Current trends including "Save Our Society" (Faith Popcorn)

Barriers to CSR - Answer- Barriers identified include:

The Growing Income Gap
The Declining Level of Trust in Organizations
The Inconsistent Definition of Sustainability and Triple Bottom Line
Lack of Transformational Leadership

And perhaps general greed and a lack of will play huge roles as barriers.

Income Inequality & CSR - Answer- According to the Conference Board of Canada,
(2011)

Of total world income, 42 per cent goes to those who make up the richest 10 per cent of
the world's population, while just 1 per cent goes to those who make up the poorest 10
per cent.

Income inequality among countries in the world rose sharply between the 1980s and the
mid-1990s, before leveling off and then falling after 2000.

Countries with very high inequality are clustered in South America and southern Africa.
Countries with low inequality are mostly in Europe. Canada and the U.S. have medium
income inequality.

The increase in income inequality has been more rapid in Canada than in the U.S. since
the mid-1990s.

,UN Sustainable Development Goals - 2030 - Answer- Goal 1: End poverty in all its
forms
Goal 2: Zero Hunger
Goal 3: Health
Goal 4: Education
Goal 5: Gender equality and women's empowerment
Goal 6: Water and Sanitation
Goal 7: Affordable and clean energy
Goal 8: Decent work and economic growth
Goal 9: Industry innovation and infrastructure
Goal 10: Reduced inequalities
Goal 11: Sustainable cities and communities
Gaol 12: Responsible Consumption and production
Goal 13: Climate Action
Goal 14: Life below water
Goal 15: Life on land
Goal 16: Peace, justice and strong institutions
Goal 17: Partnerships

Values-Based Management - Answer- Values-based Management
-Managers establish and uphold an organization's shared values

Purposes of Shared Values
-Guiding managerial decisions
-Shaping employee behaviour
-Influencing the direction of marketing efforts
-Building team spirit

The Bottom Line on Shared Corporate Values
-An organization's values are reflected in the decisions and actions of its employees

greenwashing - Answer- A practice in which companies promote their products as
environmentally friendly when in truth the brand provides little ecological benefit.

coined by Jay Westervelt

the greening of management - Answer- The process by which managers become more
proactive with respect to environmental issues.

low
legal approach
market approach
stakeholder approach
activist
high

,the 6 sins of greenwashing - Answer- Sin of the Hidden Trade-Off
Sin of No Proof
Sin of Vagueness
Sin of Irrelevance
Sin of Fibbing
Sin of Lesser of Two Evils



The Sin of the Hidden Trade-off was the most frequently committed sin in the study,
made by 57% of all environmental claims.

We found a total of 454 products and approximately 26% of the environmental claims
committed the Sin of No Proof; making it the second most frequently committed sin.

Look for Eco-labels.
Eco-labelling - standardized by ISO 14024 and recognized around the world - arose as
an answer to earlier efforts of greenwashing.

ethics - Answer- set of moral principles or values that defines right and wrong for a
person/group

ethical behaviour - Answer- behaviour that conforms to a society's accepted principles
of right and wrong

business ethics issues - Answer- Owners
accurate disclosure

Employees
hiring; firing; wages; privacy; discrimination; honesty; conflicts of interest; insider
information

Consumers
sales techniques; advertising; product safety

Competitors
unfair competitive behaviours; industrial espionage

Suppliers
kickbacks; gifts; bribes

Government
legal compliance; unethical lobbying

Society
respect for environment

, Lack of Business Ethics - Consequences - Answer- -Loss of job/ harm to career (for
individuals)
-Poor public image
-Loss of customers
-Whistleblowing
-Potential legal liability
-Additional government regulation
-Financial losses
-Unethical culture develops inside organization (may harm morale & efficiency) ....
Mediocrity is contagious

Organizational Influences are Critical - Answer- -Behaviours by organization's leaders
-Organizational culture: "the way we do things here"
-Role models in organization (tendency to copy "heroes" or exemplary performers)
-Perceived pressure for results
-What is rewarded/punished? ("The folly of hoping for one thing while rewarding
another")

Types of Workplace Deviance - Answer- Production
-leaving early
-taking excessive breaks
-intentionally early
-wasting resources

Property
-sabotaging equipment
-accepting kickbacks
-lying about hours worked
-stealing from company

Political
-showing favouritsim
-gossiping about workers
-blaming coworkers
-competing nonbeneficially

Personal
-sexual harassment
-verbal abuse
-stealing from coworkers
-endangering coworkers

ethical decision making - Answer- hiring
code of ethics
training

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