FMEA and Design for Six Sigma UPDATED
ACTUAL Exam Questions and CORRECT
Answers
List each DFSS tool. - CORRECT ANSWER - DOE (Design of Experiments)- A method
for understanding and controlling key process inputs in order to obtain desired outputs.
RDO (Robust Design Optimization) - A method to integrate experiments early in the process. A
means of integrating DOE early in the development process to create an optimal design that is
immune to variations, quality drifts, and other failures.
FMEA (Failure Modes and Effects Analysis)- A method for analyzing potential problems and
how they affect the organization or customer.
QFD (Quality Functional Deployment) - A method for developing a clear understanding of
customers' needs.
Match the name of each DFSS tool to the corresponding description. - CORRECT
ANSWER - Failure modes and effects analysis - Is used for analyzing potential failures.
Quality function deployment - Helps develop clear understanding of customers' needs.
Design of experiments - Is all about understanding the relationship between inputs and outputs.
Robust design optimization - Helps create an optimal design that is not sensitive to variations,
quality drifts, or other failures.
Before rolling out DFSS, you should check your company against a set of prerequisites to
determine if DFSS is really needed.
What should you take into consideration before deciding to deploy DFSS? - CORRECT
ANSWER - Your organization's current Sigma levels and trends.
Your organization's prioritized project schedule.
The amount of change in your business environment.
Your organization's capacity to roll out a DFSS project.
, Which of these situations call for a DFSS strategy? - CORRECT ANSWER - An Internet
service provider continues to receive low customer satisfaction ratings for its technical support
process, despite numerous efforts to improve.
A publishing house rolled out Six Sigma five years ago but its product quality is still unable to
rise above two Sigma levels.
A new airline is creating a set of safety and operational procedures.
A travel agency is upgrading its booking software and needs to generate a new set of processes to
accommodate the software.
A cell phone company has designed a new phone to meet customer requirements and is now
creating sales and service processes to go with it.
A tire manufacturing facility is in the very early stages of layout design.
A university has implemented a range of Six Sigma projects, but after good initial gains, the rate
of improvement has dropped significantly.
What are the similarities between DFSS and Six Sigma? - CORRECT ANSWER - They
both rely on quality tools, data, and systematic processes.
They both result in lower costs.
They are both process and quality improvement strategies.
They are both implemented by Six Sigma teams.
They both aim to achieve a performance level of 3.4 DPMO.
The DMAIC methodology and the two DFSS approaches - DMADV and IDOV - share many
similarities. Each also has its own unique qualities.
Which characteristics apply only to DMAIC? - CORRECT ANSWER - Ensures the
improvements hold.
ACTUAL Exam Questions and CORRECT
Answers
List each DFSS tool. - CORRECT ANSWER - DOE (Design of Experiments)- A method
for understanding and controlling key process inputs in order to obtain desired outputs.
RDO (Robust Design Optimization) - A method to integrate experiments early in the process. A
means of integrating DOE early in the development process to create an optimal design that is
immune to variations, quality drifts, and other failures.
FMEA (Failure Modes and Effects Analysis)- A method for analyzing potential problems and
how they affect the organization or customer.
QFD (Quality Functional Deployment) - A method for developing a clear understanding of
customers' needs.
Match the name of each DFSS tool to the corresponding description. - CORRECT
ANSWER - Failure modes and effects analysis - Is used for analyzing potential failures.
Quality function deployment - Helps develop clear understanding of customers' needs.
Design of experiments - Is all about understanding the relationship between inputs and outputs.
Robust design optimization - Helps create an optimal design that is not sensitive to variations,
quality drifts, or other failures.
Before rolling out DFSS, you should check your company against a set of prerequisites to
determine if DFSS is really needed.
What should you take into consideration before deciding to deploy DFSS? - CORRECT
ANSWER - Your organization's current Sigma levels and trends.
Your organization's prioritized project schedule.
The amount of change in your business environment.
Your organization's capacity to roll out a DFSS project.
, Which of these situations call for a DFSS strategy? - CORRECT ANSWER - An Internet
service provider continues to receive low customer satisfaction ratings for its technical support
process, despite numerous efforts to improve.
A publishing house rolled out Six Sigma five years ago but its product quality is still unable to
rise above two Sigma levels.
A new airline is creating a set of safety and operational procedures.
A travel agency is upgrading its booking software and needs to generate a new set of processes to
accommodate the software.
A cell phone company has designed a new phone to meet customer requirements and is now
creating sales and service processes to go with it.
A tire manufacturing facility is in the very early stages of layout design.
A university has implemented a range of Six Sigma projects, but after good initial gains, the rate
of improvement has dropped significantly.
What are the similarities between DFSS and Six Sigma? - CORRECT ANSWER - They
both rely on quality tools, data, and systematic processes.
They both result in lower costs.
They are both process and quality improvement strategies.
They are both implemented by Six Sigma teams.
They both aim to achieve a performance level of 3.4 DPMO.
The DMAIC methodology and the two DFSS approaches - DMADV and IDOV - share many
similarities. Each also has its own unique qualities.
Which characteristics apply only to DMAIC? - CORRECT ANSWER - Ensures the
improvements hold.
