IPPS-A ELM Terms
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IPPS-A ELM Terms % - Answer- used as a wildcard when searching for queries. An example of this is %DUTY%, used in a search, would retrieve all queries with DUTY in the name like (NG_DUTY_STATUS). 360-Degree View - Answer- IPPS-A CRM functionality which allows Support Service personnel to view a summary of recent HR Help Desk activities and provides ticket and Personal Profile information for the requester. A UIC or organizational element in an organization hierarchy - Answer- A node on ...
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IPPS-A ELM Terms % - Answer- used as a wildcard when searching for queries. An example of this is %DUTY%, used in a search, would retrieve all queries with DUTY in the name like (NG_DUTY_STATUS). 360-Degree View - Answer- IPPS-A CRM functionality which allows Support Service personnel to view a summary of recent HR Help Desk activities and provides ticket and Personal Profile information for the requester. A UIC or organizational element in an organization hierarchy - Answer- A node on ...