Management TEST BANK
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Chapter 2 How Businesses Use Information Systems 
1)	Enrolling employees in benefits plans is a business process handled by the finance and accounting function. 
Answer: FALSE 
Diff: 2 Page Ref: 33 
AACSB: Use of information technology 
CASE: Knowledge 
Objective: 2.1 
 
2)	Operational management is responsible for directing the day-to-day operations of the business and therefore needs transaction-level information. 
Answer: TRUE 
Diff: 1 Page Ref: 34 
AACSB: Reflective thinking skills 
CASE: Kn...
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Chapter 2 How Businesses Use Information Systems 
1)	Enrolling employees in benefits plans is a business process handled by the finance and accounting function. 
Answer: FALSE 
Diff: 2 Page Ref: 33 
AACSB: Use of information technology 
CASE: Knowledge 
Objective: 2.1 
 
2)	Operational management is responsible for directing the day-to-day operations of the business and therefore needs transaction-level information. 
Answer: TRUE 
Diff: 1 Page Ref: 34 
AACSB: Reflective thinking skills 
CASE: Kn...
Chapter 03 
Managerial Decision Making 
 
 
True / False Questions 
 
1.	Important, difficult decisions tend to be nonprogrammed, and they demand creative approaches. 
 
True False 
 
2.	The manager of a burger restaurant faces conflict when she must decide whether to cut hours for all employees or layoff two employees. 
 
True False 
 
3.	Contingency plans should be developed only after a decision has been made and implemented. 
 
True False 
 
4.	Following all six stages of...
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Chapter 03 
Managerial Decision Making 
 
 
True / False Questions 
 
1.	Important, difficult decisions tend to be nonprogrammed, and they demand creative approaches. 
 
True False 
 
2.	The manager of a burger restaurant faces conflict when she must decide whether to cut hours for all employees or layoff two employees. 
 
True False 
 
3.	Contingency plans should be developed only after a decision has been made and implemented. 
 
True False 
 
4.	Following all six stages of...
Chapter 03 
Test Bank 
 True / False Questions 1. Paul, who is normally an ethical person, has an opportunity to acquire what he feels is "easy" money in his job, and he believes it is safe to steal the money because nobody would know if he does take it. Paul rationalizes that it is fine to steal the money because he needs it more than the person whom the money belongs to. The psychological mechanism that causes Paul to want to steal the money is poor self-esteem. FALSE 
 AACSB: Ethics Access...
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Chapter 03 
Test Bank 
 True / False Questions 1. Paul, who is normally an ethical person, has an opportunity to acquire what he feels is "easy" money in his job, and he believes it is safe to steal the money because nobody would know if he does take it. Paul rationalizes that it is fine to steal the money because he needs it more than the person whom the money belongs to. The psychological mechanism that causes Paul to want to steal the money is poor self-esteem. FALSE 
 AACSB: Ethics Access...
3 
Student: ___________________________________________________________________________ 
1. Open systems are all relevant forces outside a firm’s boundaries. True False 
2. All organizations operate in a macroenvironment. True False 
3. The immediate environment surrounding a firm including suppliers, customers, rivals, and the like is called the macroenvironment. 
True False 
4. Competition is most intense when there are few direct competitors, industry growth is fast, and the product or serv...
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3 
Student: ___________________________________________________________________________ 
1. Open systems are all relevant forces outside a firm’s boundaries. True False 
2. All organizations operate in a macroenvironment. True False 
3. The immediate environment surrounding a firm including suppliers, customers, rivals, and the like is called the macroenvironment. 
True False 
4. Competition is most intense when there are few direct competitors, industry growth is fast, and the product or serv...
Testbank 
 
to accompany 
 
Management 
5th Edition 
 
by Schermerhorn et al. 
 
Prepared by 
Kim Rutter, University of Canterbury 
 
 
 
 
 
 
© John Wiley & Sons Australia, Ltd 
 
 
Chapter 3 
Environment and diversity 
 
Multiple choice questions 
 
1. Contemporary managers are learning many things because of the impact of the 21st century environment. Which of the following is NOT one of the things that contemporary managers are learning to do? 
 
a. Contemporary managers are learning how...
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Testbank 
 
to accompany 
 
Management 
5th Edition 
 
by Schermerhorn et al. 
 
Prepared by 
Kim Rutter, University of Canterbury 
 
 
 
 
 
 
© John Wiley & Sons Australia, Ltd 
 
 
Chapter 3 
Environment and diversity 
 
Multiple choice questions 
 
1. Contemporary managers are learning many things because of the impact of the 21st century environment. Which of the following is NOT one of the things that contemporary managers are learning to do? 
 
a. Contemporary managers are learning how...
INTRODUCTION TO MATERIALS MANAGEMENT CHAPTER 1 
ANSWERS TO PROBLEMS 
1.1 Sales 100% 100% Cost of manufacturing 60% 50% 
Other costs 30% 
Profit (percent of Sales) 
Therefore a 10% reduction in the cost of manufacturing would produce a 100% increase 
in profit. 
1.2 Profit = Sales – (direct costs + overhead) 0.20 = Sales – (0.60 × Sales + 0.30) 
Sales = 0.5 = 1.25 = 125% 0.4 
To increase profits from 10% to 20% takes a 25% increase in sales but only a 10% decrease in costs. Good materials ma...
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INTRODUCTION TO MATERIALS MANAGEMENT CHAPTER 1 
ANSWERS TO PROBLEMS 
1.1 Sales 100% 100% Cost of manufacturing 60% 50% 
Other costs 30% 
Profit (percent of Sales) 
Therefore a 10% reduction in the cost of manufacturing would produce a 100% increase 
in profit. 
1.2 Profit = Sales – (direct costs + overhead) 0.20 = Sales – (0.60 × Sales + 0.30) 
Sales = 0.5 = 1.25 = 125% 0.4 
To increase profits from 10% to 20% takes a 25% increase in sales but only a 10% decrease in costs. Good materials ma...
Chapter 2: Organizational Learning 
 
TRUE/FALSE 
 
	1.	Organizational learning refers to the process of creating, sharing, storing, and applying knowledge in organizations. 
 
ANS:	F 
Definition of organizational learning 
 
PTS:	1	REF:	37 
 
	2.	Peter Sengalis is known as the originator of the concept of learning organizations. 
 
ANS:	F 
Peter Senge 
 
PTS:	1	REF:	37 
 
	3.	If individuals in an organization learn, then the organization becomes a learning organization. 
 
ANS:	F 
Individual le...
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Chapter 2: Organizational Learning 
 
TRUE/FALSE 
 
	1.	Organizational learning refers to the process of creating, sharing, storing, and applying knowledge in organizations. 
 
ANS:	F 
Definition of organizational learning 
 
PTS:	1	REF:	37 
 
	2.	Peter Sengalis is known as the originator of the concept of learning organizations. 
 
ANS:	F 
Peter Senge 
 
PTS:	1	REF:	37 
 
	3.	If individuals in an organization learn, then the organization becomes a learning organization. 
 
ANS:	F 
Individual le...
mgmt principles of managements Canadian - test banks, 
Chapter 2 Organizational Environments and Cultures MULTICHOICE 
1. What are the two types of external organizational environments? (A) general and specific 
(B) public and private 
(C) global and national 
(D) organizational and interpersonal Answer : (A) 
2. Which of the following environments affects all organizations? (A) the global environment 
(B) the national environment 
(C) the general environment 
(D) the formal environment Answer :...
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mgmt principles of managements Canadian - test banks, 
Chapter 2 Organizational Environments and Cultures MULTICHOICE 
1. What are the two types of external organizational environments? (A) general and specific 
(B) public and private 
(C) global and national 
(D) organizational and interpersonal Answer : (A) 
2. Which of the following environments affects all organizations? (A) the global environment 
(B) the national environment 
(C) the general environment 
(D) the formal environment Answer :...
Chapter 1: The Entrepreneurial Process 
 
True/False 
 
1.	Entrepreneurship is the process of planning, organizing, operating, and assuming the risk of a business venture. 
Ans: True					Page: 4 
 
2.	The word entreprendre refers to the individuals who “undertook” the risk of new enterprise. 
Ans: True					Page: 5 
 
3.	Fortunately, entrepreneurs do not communicate with external “stakeholders” such as investors and bankers. 
Ans: False					Page: 5 
 
4.	Aspiring entrepreneurs hope for th...
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Chapter 1: The Entrepreneurial Process 
 
True/False 
 
1.	Entrepreneurship is the process of planning, organizing, operating, and assuming the risk of a business venture. 
Ans: True					Page: 4 
 
2.	The word entreprendre refers to the individuals who “undertook” the risk of new enterprise. 
Ans: True					Page: 5 
 
3.	Fortunately, entrepreneurs do not communicate with external “stakeholders” such as investors and bankers. 
Ans: False					Page: 5 
 
4.	Aspiring entrepreneurs hope for th...
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