Public Safety Telecommunicator

PSAP correct answer: Public Safety Answering Point 3 primary fields of public safety? correct answer: Law enforcement, Fire, EMS Define: Policy correct answer: A guide to thinking Define: Procedure correct answer: A guide to action List 4 basic operational methods of call routing correct answer: 1. Direct dispatch 2. Call transfer 3. Call relay 4. Call referral Define: ALI correct answer: Automatic Location Identification- the calling party's address + dispatch info ...

Aerial Fire Fighting correct answer: Helicopters or planes used to drop water or fire retardant in large quantities True correct answer: Medical Calls may require a law enforcement response if crowd/traffic control is needed quickly and accurately correct answer: It is important for the PST to extract all pertinent information from the caller _____. True correct answer: Effective communication is essential to understanding the message has been received and understood. Intoxicatio...

The Commission may suspend a license for violating any provision of Texas Occupations Code __________________. (1.1.7) a. 1649 b. 1701 c. 1776 d. 1889 correct answer: b. 1701 The PSAP to which a call would normally be routed is the __________________. (1.2.4) a. Primary PSAP b. Consolidated PSAP c. Legacy PSAP d. Serving PSAP correct answer: d. Serving PSAP The Commission shall issue a license to an applicant who possess: (1.1.3) a. Letter of endorsement from congressman ...

Summarize the attributes of a professional public telecommunicator. correct answer: Dedicated Determined Hardworking Professional Calm Responsible Honest Define Duty to Serve correct answer: To provide the highest level of service for the public in their time of need; serving as the critical communications link between the citizen and public safety personnel. Explain the telecommunicator's responsibilities regarding confidentiality. correct answer: Specific information about your...

The first 911 call was made in _____________ in _____. (1.01) correct answer: Haleyville, Alabama, 1968 The Wireless Communications & Public Safety Act took effect in ______. (1.01) correct answer: 1999 _____ used the first one radio in _____. (1.01) correct answer: Detroit, 1928 The first two way radio was implemented in ________ in _____. (1.01) correct answer: Bayonne, New Jersey, 1933 In ______, California declared the First National Public Safety Telecommunicators week. (1.0...