Six Sigma Green Belt

Six Sigma was founded by ______ in early ______'s correct answer: Motorola, 1980's Defects are... correct answer: Process output that do not meet customer requirements Six Sigma Values (pg 49) correct answer: 1. Customer focus 2. The customer defines Quality 3. Variability is the enenmy 4. Act on Fact 5. Measurement is the key 6. Employee brainpower What is VOC? correct answer: The Voice of the Customer - is the feedback or data from customers to determine how well the produc...

What does ISO stand for? correct answer: International Standards Organization How is six sigma defined? correct answer: Customer focused, problem solving methodology with a handful of analytical tools. What is continuous improvement? correct answer: Execution of carefully selected projects. Take small steps forwards, never backwards. What is the purpose of six sigma? correct answer: Better serve customer needs and expectations for increasing value to the customers for repeated busin...